MIA Airport Official User Reviews

Customer Experience

Positive experience32.3% of reviews
Neutral4.6% of reviews
Negative experience63.1% of reviews

~ Based on 65 written reviews from the US App Store.

What users say

Is MIA Airport Official Safe?

MIA Airport Official appears safe based on user ratings. AppsHunter Safety Score for MIA Airport Official is 96/100.

This assessment is based on 1,940 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.3% of ratings point to a safe experience
1.2% of ratings suggest some concerns
3.5% of ratings point to a risky experience

~ Based on 1,861 App Store ratings for MIA Airport Official.

Is MIA Airport Official Legit?

MIA Airport Official appears to be a legitimate app. AppsHunter Legitimacy Score for MIA Airport Official is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Súper útil

Orientación de horarios de salidas y llegadas muy buena la información

Crashes on iPhone 16 Pro

Crashes every time I try to go anywhere in the app! Trying to use the map it is zoomed out so far you have to zoom in and zoom in and zoom in to see anything. Navigating to dining is an empty list. Useless app.

Almost useless

I frequently fly out of MIA so I thought this app would be helpful. So far, it crashes every time I try to navigate beyond the homepage. Was this app built by FloridaMan™️?

Crashes

I can’t maneuver through the app without it continuously crashing and closing. Waste of time

Keep the app lost in Miami versus Orlando International Airport separate flight flights

Please keep the app I need both apps to stay. The app keeps freaking out. It’s just that we’re going on separate flights and I don’t wanna get lost into separate airports the Miami International Airport app keeps freaking out

Crashes

App crashes whenever viewing map

Constant App Crashes

Trying to locate restaurants during a layover, the AA app actually had a better functioning map than the MIA Airport Official app v3.2.0

We enjoyed the art and exhibitions

Thank you.

Good

Excellent

Time to Spotlight the Airline That Moves Miami

It’s surprising to see that the Miami Airport app features a background photo of an Air France aircraft, considering Air France only operates a few daily flights out of MIA. Meanwhile, American Airlines based in the North Terminal (Concourses D and E) operates over 340 daily flights and plays a major role in the airport’s operations.

It would be great to see the airport app reflect that reality and give recognition to the airline that significantly contributes to the airport’s traffic and presence in Miami.
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Not intuitive

I could not see the wait times though the whole point of me downloading the app was to check security lines

Worthless

The map doesn’t work, information is terrible. Even the airport is terrible, no wheelchairs for disabled passengers, just really bad

Sloppy, incomplete, not helpful

For Dinning - Why would you not have the option to filter by terminal? You should mimic DFW's app..

Cannot trust the information

The TSA security point info is not accurate or up to date. The app indicated today that TSA pre check was closed at TSA point 5, which was incorrect. We were flying from gate G, and there is no TSA point listed for concourse G in the app, but there is one!

Awful site!!

This is one of the worst apps and their website is even worse. Make the map be able to move away from where I am!

Wheelchair accessible in the TSA lines

I like using this app because I use Miami international Airport many times and it is easy to look to see how long the TSA lines are especially if I have to use a wheelchair in the airport because I can’t walk long distances plus the airport is so big

Not up to date

I am trying to track AA 834 from PIT but it doesn’t come up on the app.

Helpful

Works good to keep track of your flight and distance to gate from wherever you are currently, also distance to nearby shops or whatever you are looking for. Just wish it included the boarding time for the flight and the option to remind you when you should start heading to the gate based on how far away you are and the boarding time.
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Map is the worst

Pan constantly resets your view to your current location and doesn’t let you pan to explore.

Displaying Departures by time

I want to be able to view / select departures times and then viewing a list of the airlines leaving at those times. And in which runway.
Currently, this app makes me choose an airline first and displays its departure information afterwards. It’s too time consuming and not user friendly.