In App Prices Higher
Response from developer
We re-checked the app pricing and it is currently correct. Sometimes the App Store temporarily displays an incorrect price due to automation errors. We have nevertheless reported this issue to Apple. If you have any questions or still see pricing issues, please reach out at support@actiontourguide.com with more details, and we’ll be happy to help.
Great info but couldn’t track locations
Great info
Response from developer
Hi Shduhat, Great to hear you enjoyed the information, and thanks for the thoughtful suggestion. The Blonde Giraffe and its movie connection and key lime pie are fantastic callouts, really appreciate you sharing that local insight. Feedback like this helps make the tour even better!
Worth it!
Could have had more details
It was nice to hear some of the island’s history but it would have been nice to complete a thought. For example it’s the most expensive place to live, would have loved to know more like home prices, cost of living etc. Found some information very repetitive.
When not along a place of interest it would be been nice to hear some more about the keys like books that take place on or about the keys.
Overall it was money well spent
Response from developer
Thanks for sharing! Delighted our app added fun to your Key West trip. Discover 'how-to-use' tutorials with pictures for improved navigation—please update to the latest app version.
G1bk
Nice tour
Key West to Key Largo not good
Misleading
Not free! $10!
Save yourself $10
Response from developer
Thank you for your review. I’m very sorry to hear that you encountered technical difficulties during your drive. This definitely shouldn’t happen, so we fully intend to investigate the matter further. Were you able to get in touch with our 24/7 support team when these problems arose? In addition, after considering your feedback, we added a completely new stops of engaging stories. You can download the tour again as it is available for lifetime once you purchase it.
I was charged twice for this app
Response from developer
It is unusual that the App Store would charge twice. Once the purchase is made, the app store makes sure that the purchase is not repeated, even if we try to purchase on another phone. Here is what you can do If you can see the purchase in your Apple account, you can follow the instructions on the link below https://support.apple.com/en-us/HT204084 and get a refund from Apple. Let me know if you have any questions. Have a great day!
Made the whole trip enjoyable
It was also easy to use. We connected the phone to the rental car speakers and it played the audio stories on the car speaker. The guys voice is clear and energetic. Stories were good. They played by sending our gps. It is like Google map.
We would like you to add more stories. Kids are asking for pirates stories, ship wreck stories, mysteries.
Overall, a great buy. Very flexible.
Response from developer
Wow, thank you! We're so glad that our tour was able to make your trip special. Hope you get the chance to try more of our self-guided tours in the future. Thanks again!
Fantastic
GPS not available
Response from developer
The tour requires location tracking for the GPS to work — please be sure to allow location permissions. It will not work otherwise.
Worked out great!
Response from developer
Yay! So glad to see that you loved our tour. Thank you so much for the review!
A Gem!
Worth the money. Would recommend to all .
Response from developer
Thanks so much! So glad that you enjoyed visiting Key West with this tour as your guide. We’d love to get more feedback via the form at the end to learn where to improve. Thanks again!
Max flexibility
Response from developer
Thank you! Our whole goal is to provide flexibility just like that — so glad it all worked out so well for you!
