Black diamond micron system
Any chance of making an app for the Apple TV to view the cameras ?
App doesn’t open
Been using this app from quite sometime but the issue is every time I want to check what’s out front of the house it doesn’t let me open the app it closes itself. This is something that’s need to be look into.
App won’t load
Latest update doesn’t let me open the app. I have to restart my phone to access once then it crashes every time after. Please revert this update…
Unreliable
App is unreliable and constantly not able to connect to my system. No support from app developers very frustrating
Not customer friendly
What is the point of spending money on an expensive system that can only be controlled via connecting directly to the unit? The functionality regarding time settings to control the camera alarms CANNOT be controlled by the app! How ridiculous! So if I want to change ANY time and day alarms I have to log into the main unit via the console! This involves getting a screen , mouse, etc to a unit on a high shelf in an walk-in wardrobe . Seriously what is the point? Then the navigation of the app has obviously given zero thought to customer experience . The menus are not intuitive , clearly zero customer testing was done.
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Latest Update makes the app crash.
From good to bad
App doesn’t work
This app doesn’t work!
All it does is crash continuously and doesn’t pick up the cameras.
Also can’t even view cameras when away from home, what’s the point!!!!!
Useless
All it does is crash continuously and doesn’t pick up the cameras.
Also can’t even view cameras when away from home, what’s the point!!!!!
Useless
Not worth it - find a new company
Glitches, bugs, crashes and everything else combined.
Unreliable
Please update this app. It constantly crashes now. It is obviously having trouble with latest operating systems.
Unable to even open app
Since my app auto updated I cannot even open the app. Can someone please assist in how to rectify this issue?
This is a joke. Can someone please fix this rubbish app! What’s the point of having security cameras when you can’t even view them!
This is a joke. Can someone please fix this rubbish app! What’s the point of having security cameras when you can’t even view them!
App keeps crashing
The app is useless, it keeps crashing with the last update and can't view the cameras at all
Simple and easy to use
Have had the app for close to a year now, always simple and easy to use. Playback is slow via 4G but fast when over the network.
Great app!!
Great app!!
What’s the point?
Save your money and get a set of dummy cameras because that’s exactly what you get with this app, a whole bunch of blank screens. The NVR is rubbish and the app is by far the worst thing I’ve ever installed on my phone (and I installed the Covidsafe app). I am at the stage that after just a few months I’m considering forking out another grand on top of everything to just replace this trash with a Hikvision NVR so I can actually view my cameras on my phone.
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Drops out all the time
I run 4 stores with 8 cameras and I must say these are nothing but a frustration.
Constantly won’t connect to my app. I have shut the app down several times then refresh and then just maybe it will connect.
If you want to spend a lot of time refresh and stuffing around this is the product for you.
Constantly won’t connect to my app. I have shut the app down several times then refresh and then just maybe it will connect.
If you want to spend a lot of time refresh and stuffing around this is the product for you.
