Great
Outstanding customer service
Very helpful
Solid app with lots of good features and easy to navigate!
Satisfied customer
I mainly use the branches around the Wichita Metro and I have been with them over 10 years, and recommend them to everyone! The people of MACU are AMAZING, and what make it such a great place to do business with!
Making payments
Very easy & fast to care of banking needs!! Thanks 👍🏻
Messaging
I work with Vanessa pretty regularly for transferring funds. She is always so polite and takes care of my needs quickly. Very happy with her service.
App
The app has been great! I love that we can add checks via the app now as well as chat with associates! Super helpful:)
CU
Awesome!!
Needs major work
I like the new design of the app but it does not do a great job of showing available balance. Really more recently I’ve noticed transactions that already happened pending again, and just generally Math that doesn’t add up. Just seems a little deceptive
Best banking experience
I love how easy the app is and how responses and resources are for me and my financial needs!
Here to stay
Every one go though hard times and they alway had my back and help me grow my credit to where I am today . I can not tell them think you enough for all the help 🤩
Oops, Something Went Wrong!
When I try to log in, it, first of all, doesn’t accept my username. And then even worse, when I try to alternate method of logging in, using my ssn and account number, it just goes “oops, something went wrong” and still doesn’t let me log in. Pathetic app.
Not user friendly
Having multiple accounts means you have to log out of one user profile and into another to deposit or move money in separate accounts. Also having daily deposit/number of limits on echecks is wild…
Memo input
I like that you can input message in notes. Makes it easier to track your deposits and withdraws.
Deposits noted in green makes it easier to track deposits and withdraws.
Deposits noted in green makes it easier to track deposits and withdraws.
Great Customer Servucw
Always helpful, friendly, and professional!
Good app!
Very sleek and functional. Although, the only thing that keeps me from giving it a 5 star is: it needs the ability to use the mobile deposit check image as an attachment to transaction records. Currently, you’d have to manually attach the image (if you want a record of what you’ve deposited).
“ain’t nobody got time fo’ dat”!
“ain’t nobody got time fo’ dat”!
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Not great
Have to click in and open each transaction to see what it is because the app doesn’t show the name of the transactions. Annoying extra steps
Marilyn steinke
Staff very friendly, knowledgeable, and helpful to work with. The on line banking is very user friendly.
Balance
I would like to see purchase amount and what is remaining on every transaction. That would make the app so much better.
New account software
The new software the bank installed works great.
The New App Doesn’t Work
I can’t make transfers. My paychecks are stuck in pending. I can’t refresh my transaction history with it crashing. This was done suddenly and blocks my access to the old app that worked just fine. What’s going?
