Too slow for business banking
incredibly slow and times out when trying to load business credit card
Link accounts
Unable to link accounts after trying once…says verification failed each time.
Accessing the List Option
The display and usability of the app is limited because I cannot access the list in the top left corner of the screen due it it not responding to my touch when close to the edge of the physical screen display. This area works on all my other heavily used apps.
TERRIBLE
One of the worst mobile bank apps ever, so many bugs, so many glitches, and it takes you about 2 hours of trying to take a picture of your check to MAYBE... deposit it.
Does not load
After the last update pages do not load. They refresh until it times out. Please correct
Login
The app constantly deletes my login info if I’m inactive for too long. It also makes it extremely difficult to figure out my information to get back into the app. Very frustrating since I typically use the app once a month to pay a bill so each month I have to request a new password.
Unintuitive
The app is screwy.
I can’t link my bank using the Mastercard system and I didn’t receive notices about payments not being received by default. On top of this, when using bill pay, it charges a $5 convenience fee and won’t let me pay anything more than the minimum payment.
I can’t link my bank using the Mastercard system and I didn’t receive notices about payments not being received by default. On top of this, when using bill pay, it charges a $5 convenience fee and won’t let me pay anything more than the minimum payment.
Fonts
Love everything but the light fonts. They are too light for those who are vision challenged…… need to be darker on the light background. Make some of the headings bold.
Facial recognition is broken
Can’t sign in with biometrics. Have to use login credentials every time. Fine I guess otherwise.
Can’t login
I’m extremely frustrated with this app. Due to ongoing errors, I haven’t been able to sign in at all. I’ve reset my password multiple times, and it still doesn’t work. Why is this happening?
This is 2026—basic functionality like logging in should not be this broken. It feels like there are serious issues with the app’s development and maintenance. Please address this urgently, because users deserve a product that actually works.
This is 2026—basic functionality like logging in should not be this broken. It feels like there are serious issues with the app’s development and maintenance. Please address this urgently, because users deserve a product that actually works.
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Yasss
This is so good and it’s so convenient and it’s easy to transfer and you should get it
What happened to Pending transactions?
No longer show up at all. I just got a text alert and went to check and the thing I by it an alert about isn’t there. I’m guessing it’s pending but there isn’t a pending section now so I can’t check it.
Not allowing for principle payment
The app doesn’t allow me to select to pay on the principle of the mortgage anymore. Last year, when I was able to, it never alerted the staff and they had to call me every month to confirm.
Face ID
If anyone is having the biometric Face ID issue, just go into settings and turn Face ID on. Fixed it for me. Other than that app is great.
Trash app
For the love of god fix your god awful app, sick of having to enter my password every time because yall “detected a change in biometrics” except there IS NO CHANGE, FIX YOUR APP BEFORE I SWITCH BANKS, IM SICK OF YALL RUNNING THE PLACE LIKE ITS 1996
Biometrics broken
You have got to fix the Face ID problem. Unacceptablez
Doesn’t Work
Entire App has had a 404 error since November 30, 2025. I reached out to MidFlorida that day and on December 1, 2025, MidFlorida informed me of a known total system outage. Guess MidFlorida doesn’t want its customers to have access to their money in an app anymore.
Mobile deposit
Trying to make a mobile deposit but the camera won’t work with the app, you guys really need a new developer, thats a bare minimum to have working in a banking app
Biometrics
Only app I have issues with for biometric login since getting new phone . :/
Face ID
If you can’t login by the Face ID, once you login the app, go to settings and enable Face ID and then it will work.
