MidWestOne Bank User Reviews

What users say

Top reviews

Great Service

Friendly helpful PERSONAL service.

Good job

Great app

I have stayed with Midwest one for decades because of the great customer service

Can you make the font a little bit bigger on the App Store? It’s like two point font and makes me need to get out my glasses to see it. You have an aging population… Thank you.

App could be better

App does not allow me to save my password. The app has to be used in portrait mode. Rate on high-yield acct has dropped too low, we will be transferring these funds to another institution. The checking account was good while it lasted, but due to retirement we no longer will meet the requirements of the acct. Thanks for asking.
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Been a customer forever

I am beyond happy having Midwestone Bank handling all of our banking needs! Thank you, Lisa Waldo… you are the best! And everyone else give you 120% of themselves. Love you all.

Customer Service

Always friendly and smiling and ready and willing to help when something isn’t understood

Slow pending time

Purchase five items and it takes 4-5 days for the app to catch up to the accurate current/availabpe balance sometimes longer.

Midwest One Bank online tool

I hate to say it but Midwest One Bank app is not great compared to other banks.

I find that Chase Bank has the best app. Midwest One Bank’s is poor compared to Chase.

It shouldn’t be so difficult that you end up going into to your branch or calling you bank tech dept because something isn’t working correctly or it’s a blocked. I’ve spent more time going into Midwest one bank in 3 months then in over 30 years with Chase bank.

I don’t feel the app for Midwest one bank is user friendly.
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Slow

Always slow to process everything-even to open.

I love MidwestOne Bank!

They’ve always gone above and beyond all my expectations whenever I needed anything, and Jerrica has helped me when I first opened my account. I watched her grow as she became a manager. She’s so awesome, & If I need anything they always go above all expectations, they’re all so nice and I’ve never had any problems at all. I highly recommend the Osceola branch for all your baking needs.✨✨⭐️✨✨💞
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Cannot login with new phone

Have not been able to login with new iPhone 16. It just spins. It’s still spinning now. Had to login from my computer. I would post a picture if it were allowed here. The IOS is up to date.

My Bank

Best bank ever.

Review

I am very surprised your app only works in portrait mode on my new iPad? Only app I have that is limited like this. Please upgrade so users can read and write in landscape mode also.

Difficult to sign in

Face ID has never worked for me, and it’s very difficult to use password managers in the MWO app.

Great service

Thank you

Please Fix!

I am constantly getting errors when trying to use your app on my apple devices. App will not auto orient on my IPad. Initial login I always get an error where transactions cannot be loaded. I have to log out and log back in every time to get transactions to load.

Grateful

Prompt peace of mind with all transactions.

Very convenient

I use Midwest One bank from Texas and I love the convenience I get from depositing check and transfers, thank you

Multiple sign-ins are frustrating

I use these accounts frequently but I often have to sign in again and again to conduct my important business, why does this happen? Is it necessary?

Easy quick transfer

The process is fast and easy to move between accounts.