Dr Tina
Excellent!
Not connecting
App says it cannot connect to heating gateway and suggests resetting WiFi. Unplugging gateway and the router, restarting router and the gateway. Didn’t work , but changing batteries in the thermostat fixed it . Why not advise doing that first?
BTW . Option in App Store for app support leads to page with error 404.
BTW . Option in App Store for app support leads to page with error 404.
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Moses
Excellent product highly recommend.
Response from developer
Thank you for your 5 star review!
Amicable but no amazing
I’ve been using the MiGo product for over 8 years. Initially the software was very quirky but contained a lot of features.
Usability and stability have significantly improved.
We are using LPG cylinders so boiler modulation is really important (saving 2-4 gas cylinders a year), this is a fantastic benefit.
Weather compensation on the climapro did appear marginally better (this replaced our old one) and significantly cheaper to buy.
Development appears to have slowed, with MiGo Link receiving improvements and this staying still.
Enhancements such as reporting boiler error codes, flow/return/outdoor temperature, gas consumption, a widget and HomeKit integration would significantly improve it.
At one point there was suggestion of an upgrade path to move onto the link app but that is no longer the case with support saying “it’s not compatible”.
Usability and stability have significantly improved.
We are using LPG cylinders so boiler modulation is really important (saving 2-4 gas cylinders a year), this is a fantastic benefit.
Weather compensation on the climapro did appear marginally better (this replaced our old one) and significantly cheaper to buy.
Development appears to have slowed, with MiGo Link receiving improvements and this staying still.
Enhancements such as reporting boiler error codes, flow/return/outdoor temperature, gas consumption, a widget and HomeKit integration would significantly improve it.
At one point there was suggestion of an upgrade path to move onto the link app but that is no longer the case with support saying “it’s not compatible”.
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Response from developer
Thank you for your review, we will take your feedback on board. I'm sorry about the confusion regarding migrating to the MiGo Link app, a new thermostat and gateway would be needed for the use of the new app.
Moses
Excellent product highly recommend.
Response from developer
Thank you for your 5 star review!
RC
Excellent
Dom
Dom
Forced gateway firmware update doesn’t work
The app is forcing me to update the firmware but gets stuck on downloading it to the gateway. Literally made it useless. Can not add a thermostat
Very poor.
We had a new one sitting on the shelf for some time after finding huge problems with the house just purchased. On installing this recently we found it was extremely heavy on batteries - it then stopped working completely showing 48degrees on the display even with the batteries removed. It no longer communicates with the base unit. Calls to the helpline proved unhelpful. We are now looking for a different unit as we refuse to make a further outlay on this apparently poor unit.
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MiGo App
Brilliant. Easy to use and so efficient. Cannot do without it for perfect control of my combo boiler
Response from developer
Hi Barry, thank you for your 5 star review!
AI Junk
I start to have enough of this app now. It does not allow me to heat my apartment to a desired temperature in the middle of the winter in Scotland. I cannot change it manually on the boiler while changing the temperature in the app does not result in an expected temperature in the apartment. I called my gas engineer who installed this whole junk and he seems to be clueless about this. While devs have fun playing with AI so it can decide on temperature and gas consumption for users, the latter cannot control products and energy they pay for.
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Response from developer
Hi, I'm sorry to hear you're having issues. If you havnt already, please raise a ticket through the contact us section of the app or contact app.support@vaillant-group.com to discuss this further. Please copy your review into the message so we can assist you efficiently.
Works well
Useful
Great piece of kit
No need for wall mounted thermostat like best etc. Simple and discreet control
MIGO APP
Works well though difficult to understand sa first. Instructions could be clearer.
Response from developer
Hi, thank you for your 5 star review. We have an online user guide which you might find helpful: https://www.glow-worm.co.uk/glow-worm/product-manuals/migo-app-update-screen-guide-feb-2022-2345210.pdf
Too complicated
Not sure about it
Love this
Works brilliantly at controlling my heating an d hot water
Fab
Great app p! Wouldn’t be without it, easy and so convenient.
Convenient toolbox
Great app with easy to use interface to stay in control of your heater and hot water.
Works well
Works well. We are able to control the heating from our iPhones. Even outside the house. The information screen has given me a lot of control over heating costs. As I know exactly how much the boiler is firing up. I can control the heating via Alexa now too.
Response from developer
Hi, thank you for your 5 star review. We are delighted that you are enjoying the MiGo app
Works great - saves a fortune
Use it on a holiday home in the UK. Stops place freezing but is as economical as possible doing it - system learns and modulates - integrated with gloworm boiler.. Can immediately turn on system in event of staying at the house so it’s warm when I arrive. Sends a message in event of system failure. Perfect for me.
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