Dumpster fire
This isn’t even an app. It’s a skin of their website, which I’m pretty sure isn’t even allowed in the App Store
They spent money on this?
This is so bad. This ui is terrible. I
Unfinished?
App seems incomplete and doesn’t seem to be useable
Terrible UI/UX
The city really spent $2 million for this app? The UI is almost unusable. The core interaction of this app (filing an issue) happens in a small window embedded within about 50% of the viewport. Yikes! The old app was better.
Waste of tax dollars
This app is horrible. It’s literally just a web view showing the 311 website. You have to login every time you launch the app. The location feature doesn’t actually use your precise location for reports. Most pages in the app don’t let you scroll all the way to the bottom, and you can pinch to zoom as if it were a website. This cost the city over 2 million dollars? What a joke. Just go back to the old app. Or give me 2 million dollars and I’ll make something that actually works.
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Huge downgrade
This app is infinitely worse than the previous version. All it does now is show a window to the 311 website which is not mobile-friendly. That’s something a single developer could make in an afternoon. What a waste
Old app was better, new one has problems that need to be fixed
1. Account registration and all emails from the new app get flagged as spam. This will block most be user sign ups.
2. The interface is not mobile optimized (this is supposed to be a mobile app).
3. I had to create a new user account and lost all my prior request data with the new app.
I want people to use the app because reporting problems helps improve the city. I’m giving 3 stars to what should be a 1 star rating, just so my review doesn’t dissuade usage. Hopefully it is improved soon.
2. The interface is not mobile optimized (this is supposed to be a mobile app).
3. I had to create a new user account and lost all my prior request data with the new app.
I want people to use the app because reporting problems helps improve the city. I’m giving 3 stars to what should be a 1 star rating, just so my review doesn’t dissuade usage. Hopefully it is improved soon.
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