Can’t even log in
The Sign In button isn’t working, so this app is truly useless
Junk, so better
This app is so buggy and terrible. I hope the library system gets a refund from the developer that is clearly scamming them to make it. It crashes when trying to do basic tasks like place a hold and is worthless.
Can’t access anything
I am able to log in and browse but the “Check out Hoopla” button does nothing.
Not working: iOS 27
To the IT department lead responsible for investing resources into this app’s development, Apple users rely on this app like everyone else. While Apple software upgrades may be relatively frequent that is not an excuse to not invest more in the development of this app than you invest in chairs and benches for a library’s physical space. Surely your mission is anchored in making information available to all, thus why do you invest so little in this app??? I have not been able to download material via this app for at least 6 weeks—all I get is the Apple pinwheel that endlessly turns with no result. Please come into the 21st century and invest more in keeping this app functioning for all users.
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Why does this app always blow up!?!?
Awful. Some days it works, some days it doesn’t. Sometimes certain features work, sometimes they don’t. Today it won’t even let me log in. BRING BACK THE OLD APP!!!!!!
Terrible
This app is basically unusable. I use the library much less bc I can’t search for books 95% of the time. I can’t believe it has been this bad for this long with no fixes.
Awful interface
Super buggy, lists management is insane, and it keeps popping up overlapping screens and modals that break the app
Glitches, not intuitive, slow
So bad!!!! They should take some lessons from Libby about how an app should work
Horrid
This app almost never works. Crashes CONSTANTLY. Please fix it!
Can’t connect to the library
This app has so many failings: slow to start, poor search, results without useful information such as where to find the book. The latest release can’t even connect to the library. Useless.
The App is still not working properly
Update: last month the app stopped working. It couldn’t connect to my account after working fine for years. I uninstalled it and an update patch was created. While we can now connect to the main database it still isn’t working properly. It will not filter out by media / medium. So asking for Xmen for example you get anything Xmen related.
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Terrible
This is an addition to my previous review. WHY OH WHY does the app no longer have a way for you to request the book you have looked up? I don’t need “more information” about the book. I just need the button that allows me to reserve it back.
Why does this one necessary feature of a library app NO LONGER EXIST?!
I don’t know how, even after updating the app on a regular basis, it continues to be unable to connect with the library.
This is useless. I am a frequent library visitor / patron and having an app that is always down when I need it (can’t reserve books, check what books have come in, or access my card) is worthless.
Why does this one necessary feature of a library app NO LONGER EXIST?!
I don’t know how, even after updating the app on a regular basis, it continues to be unable to connect with the library.
This is useless. I am a frequent library visitor / patron and having an app that is always down when I need it (can’t reserve books, check what books have come in, or access my card) is worthless.
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Access to a LOT
Lets me load several lib cards at once to my account (family). Regular updates help it run smoothly. Glad to have this app!!
Filters no longer work
Sorry if I’m repeating what’s been written already (didn’t see it mentioned) but now when you search and try to filter the results nothing happens. I often search for a movie and get a lot of books with the same name. Your could filter by format with the last version, but not since the “update”
Terrible- just keeps crashing
I never write reviews but I’m hoping this will reach someone who can fix this! I love the library and use the app a lot to find and reserve materials. This new app had been slow but I was patient. Now, however, the app continually crashes and has stopped functioning altogether. It’s so frustrating to have this terrible quality app, from an otherwise delightful library system
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App has stopped working
It is unusable.
Buggy and slow
Takes forever to load and now it just keeps randomly shutting down. I can’t place a hold and there is no information or support. The old
App was basic but it worked and was reliable!
App was basic but it worked and was reliable!
Doesn’t Work
I want to love this app but it doesn’t work! I have tried deleting it, deleting the data, restarting my phone, etc. please make the app reliable!
Still not working
App didn’t work all July 4th long weekend, deleted and reinstalled app, still not loading or opening past the intro “leaf” screen. Very glad I took a screenshot of my library card so I can at least check out books at the library.
Why can’t i see holdings anymore?
It’s not even a catalog anymore. What’s the point of a library app if pulling up an item in the search doesn’t let me find out what libraries have it and whether it’s available? Useless.
