About
Access essential city services and information from Kraków. Check public transport schedules, find sports facilities, and manage waste collection. Special benefits are available for holders of the Kraków Card.
What's New in mKraków
4.0.1
August 25, 2026
Co nowego w wersji 4.0.1: • Poprawki optymalizacyjne wydajności aplikacji. • Poprawki w interfejsie użytkownika.
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FAQ
What is mKraków?
mKraków is the official application of the City of Kraków, providing quick and convenient access to essential city services and information in one place. It helps users manage various aspects of city life.
What city services does mKraków offer?
mKraków allows users to check public transport schedules, find sports facilities, view the waste collection calendar, participate in city surveys, and access other resident services. It aims to simplify interactions with the city administration.
Are there any special benefits for Kraków Card holders in mKraków?
Yes, holders of the Kraków Card and the Kraków Family Card 3+ can use their entitlements within the app. This includes purchasing season tickets at a discount and preferential parking conditions.
How often is mKraków updated?
The app is constantly being developed and enriched with new features. The latest version is 4.0.1, last updated on August 25, 2026, indicating regular updates to improve functionality.
What devices support mKraków?
mKraków is available for iPhone and iPod devices. It is designed to be accessible on these Apple platforms for users on the go.
Is mKraków free to download and use?
Yes, mKraków is available for free. There are no in-app purchases or advertisements, offering a completely free experience for all users.
What is the age rating for mKraków?
mKraków has an age rating of 4+, making it suitable for a wide range of users. This indicates that the content is appropriate for children and adults.
How can I get help with mKraków?
For assistance, you can contact the Kraków Contact Center Infoline at 12 616 55 55 during weekdays from 7:40 AM to 3:30 PM. You can also write directly within the app via the 'More options' -> 'Contact' -> 'Write to us' section.
