Is the app down
App issues
sad
Non responsive to support requests
Awesome ✨😍
Can’t change location
Great for dog parents
Issues
Mandatory phone number makes app undesirable
Why is number mandatory to create account? I find this very sketchy
Disappointed
Lagging
Response from developer
Hi, thank you so much for joining MMDC and for your feedback. We are a small, dedicated team and are constantly working to improve usability, especially related to things like lagging. Your feedback is extremely valuable to us as we search for more ways to make the app easier to use and a better experience for our Pawrents. If you have any additional feedback or suggestions, please reach out to us anytime at contact@meetmydogchallenge.com. Thank you again for using MMDC!
Tried to sign up and it won’t let me.
Response from developer
Hi, Elana! Thank you so much for your feedback and for joining our pawfriend family. We are so sorry you experienced issues related to the phone verification. As we added this new feature to help promote safety and trust in the community, there were some unexpected issues that were quickly fixed in a hotfix. We sincerely apologize for the inconvenience you experienced. Please update your app to the latest version and if you have any other issues, please send an email to contact@meetmydogchallenge.com and we will get back to you right away.
So helpful for dog parents
Response from developer
Thank you so much for your thoughtful review! We're delighted to hear that MMDC has been helpful in finding suitable playmates for your pup, especially after all the hard work you've put into training. We understand how crucial it is to find responsible dog parents and well-behaved pups for socialization. Your positive experience is exactly what we aim for, and we're thrilled to be part of your dog's social journey. Thank you, and we wish you and your pup many more happy playdates ahead!
Pet profile glitch
Response from developer
Hi there! We sincerely apologize for the inconvenience you faced while setting up your pup's profile. This particular glitch has been addressed in a recent update. However, if you're still encountering this or any other issue, please drop us an email at contact@meetmydogchallenge.com, and we'll assist you right away. Thank you and your furry friend for becoming a part of the MMDC family. We appreciate your patience and understanding.
Chat issues
Response from developer
Thank you for your feedback and we're sorry to hear about the issues you're experiencing with the chat feature. We're aware of this and our team is currently working on a fix. We appreciate your patience and understanding. Thank you and your pup so much for joining MMDC. If you have any other concerns, please feel free to reach out to us at contact@meetmydogchallenge.com
The best app to make new furiends
Great app with a few issues
Can’t get past the registration page(s)
Response from developer
Hi, Rhana, thank you so much for your feedback. We are sorry you been experiencing difficulty registering. We are working on fixing some server issues and please email us at contact@meetmydogchallenge.co so we can make help in more detail. Thank you and your pup again for downloading, and we truly appreciate your patience while we work on making the service better for our pawfriend community.
