Mobi Banka User Reviews

Name: Mobi Banka
Rating: 2.2 (203 reviews)

Mobi Banka

Yettel Bank AD Beograd

💼 Business

💰 Finance

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Face ID

The app will be great if will have Face ID option for login. Otherwise not bad

Svemirac.NS

2 years ago

Great app!

I’m using iPhone 14 Pro (iOS) and so far, app works very smooth and good! The only issue I’ve noticed is that password don’t pass while trying to login and I have to reset it, but very rarely. Despite that, everything works perfect.

Mr.123nn

3 years ago

Can’t even start using it

The app is so bad, i can’t even start using it.
During the registration process the app shows an error saying “no internet connection”, while it is more then obvious that my internet is working just fine.
Then the whole process resets, and you have to do it again, only this time, your email address is already in use.

MarkoHartmann

4 years ago

Response from developer

Sorry for the inconvenience. If you still have this difficulty, in order to check and provide you with solution please sent us more info (including phone model, OS and app version, description of the issue and prt sc if possible) at tb.apps@mobibanka.rs.

The worst app ever

Please check this app, kids today build better apps. I am almost never able to use it, reports some stupid Internet connection without any reason!!!!

bojana_81

4 years ago

Response from developer

We are sorry for the inconvenience. The error content was not appropriate and with the new app version 2.09.08 it has been corrected.

Lacking some features and crashing often

The app is fine in terms of basic features but it crashes nearly every time I open it and try to enter my pin.

It also doesn’t support apple pay when most other banking apps do, which makes NFC payment with iPhones/apple watches practically impossible.

Get a good app dev to fix your app and implement apple pay if you want to keep people around and this bank relevant.

If the above mentioned is fixed this app would go to like 3.5 or 4 out of 5 stars

TheNoleBogLeEdit

4 years ago

Response from developer

We are checking this issue. In the meantime, please upgrade to the latest version of the bank's app (2.09.08) and check software ver. (should be 15.4.1). After that, in case you are still experiencing these issues, please write to us at tb.apps@mobibanka.rs (problem description, phone type and OS, app version). Regarding apple pay, we are considering this service.

Still does not support Apple Pay

Once a frontrunner in fintech, now lagging behind. If someone told me that, a year in, we would still have no info and no release date for Apple Pay, I would tell them they were crazy, but alas. Support, any info on this?

La_Muher

5 years ago

Response from developer

We are sorry for your dissatisfaction. Unfortunately, at this moment we don't have more information about the Apple Pay but we will timely inform our customers about any update.

Terrible

Very slow and not reliable when you need it most. Am losing trust in this bank and will change it. Developers asking for feedback via response here is quite bad as well, because people wont check their comments here if somebody responded or no. Hire some good UI/UX developer/Engineer to make this app better and have in app functionalities better.

Stefan Milicevic

5 years ago

Response from developer

Žao nam je zbog vaših navoda. Ukoliko imate neke konkretne poteškoće, pošaljite nam detalje na imejl tb.app@mobibanka.rs kako bismo izvršili provere i rešili izazove. Update: We are truly sorry for the inconvenience. We hope the new app version (available in july) will improve your experience and impression.

Problem sa logovanjem

Prilikom logovanja, prosao sam prva dva koraka (username/pass, sigurnosni kod od 6 cifara) i u poslednjem kad unesem PIN, izbaci poruku, doslo je do greske. Probao sam sa desetak razlicitih kombinacija Pin-ova i nisam uspeo.
Update: promena imena uredja je pomogla (nije uspelo kada sam npr. od Phone promenio na Phone1, ali kada sam stavio Testname, proslo je). Aplikacija radi super.

sgsasd

6 years ago

Response from developer

Drago nam je da ste uspešno pristupili aplikaciji i da ste zadovoljni.

On-click bills app loading infinite

When tou try to add new “On-click” subscription app shows loader which remains until app crashes. Please refer this because it is great feature and now it has a bug...

d0dic

6 years ago

Response from developer

We agree that Bills on click is a great feature and the challenge with it was with old app version v2.00.01. and was solved mid of August. Also, it was connected to old iOS version, so try with update. We tested on different phones and versions and didn't have any issues. If you are still experiencing difficulties, please write to us at tb.app@mobibanka.rs.

This version is crashing

I am unable to even load bills paying section on my iPhone5s.
Option “Racuni na klik” is crashing the app.
Please fix that, I am your customer, at least make the app bug free!

Dragan410457

6 years ago

App suggestion

Why don’t you add touch ID/ Face ID log in option? It would be much secure and easier to use.

morthas224

6 years ago

Satisfied customer

Excellent service, great app and overall perfect customer experience. Satisfied customer for 5 years now and looking forward to all new thing to come.

_N1K0L4_

6 years ago

Full of bugs

Every few days the app stops accepting my pin number and needs to be reinstalled and re-registered on my phone.
Generated m-token cannot be used for payment, gets you locked out of authorization.
Asks to provide security questions and answers every few weeks.

C10ned

7 years ago

Response from developer

Please send us more details at tb.apps@mobibanka.rs in order to determine and solve the problem.

Crashes on ios13 often!

In serious companies, month before the major ios releases, qa team testa the app and developers are fixi g the eventual bugs. Ios 13 is released and app crashes on almost every major option. Shame.

Veljko4

7 years ago

Response from developer

We noticed that the version of the operating system iOS 13 causes various challenges in the use of numerous applications, including Telenor bank’s app. Because these issues Apple has already published a new one, improved version of the operating system, iOS 13.1, so we recommend you to download it as soon as possible. In case you still have challenges in using Telenor bank app, please notify us by email address tb.apps@telenor.rs in order to perform all the necessary checks for you.

App crashes after update to iOS 13

Can’t access the app anymore on iPhone XS, it crashes as soon as you reach the main menu. When you type in the password, the screen is constantly flashing. Please check this ASAP!

Marko Auditore

7 years ago

Response from developer

Loše korisničko iskustvo

Što se tiče app za sada je funkcionisala manje više sa manjim bagovima ali mi nije smetalo ništa do mere da prijavljujem. Korisnički servis kao sam podrzan na online, app i call service je tužan i jadan. Za veoma bitna pitanja o informacijama o dostupnosti sredstava dobijete odgovore u vidu floskula i automatizovanih rečenica istih za sve prigovore, pa se vrtimo u krug a odgovora i inform nigde. Sve se svodi na čekanje. Čak se i ovde odgovara na primedbe po principu javite se na neki mail i šta je problem to im je rešenje za sve😁 Veliko veliko nezadovljstvo i greška što sam im dala priliku. U porodici smo svi nezadovoljni i ako imate vremena da čekate mogućnost da podignete svoj novac po 7 dana samo izvolite u Telenor Banku.

IvoO5

7 years ago

App crashes often

When I enter my pin app crashes and I can't access any data.

Mihailo Pantic

7 years ago

Response from developer

We recommend you to uninstall the existing application and download the new version of the TB app from the store and try log-in again. If the problem persists, please contact us at tb.apps@telenor.rs

Almost pefrect

Everything work great, only thing that is missing is ability to unlock app with face id(touch id), most other banking apps have that.

_tacak

7 years ago

Response from developer

We are pleased to inform you that now you can download an improved application, which is optimized for larger screens.

The new version is forgetting logins

I logged in 3 times this week only, because the app keeps forgetting login details. Swipe over proximity sensor also returns no data.

Slavkogli

8 years ago

Response from developer

Please send us more details at tb.apps@telenor.rs in order to determine and solve the problem.

Problem koji treba resiti

Skoro sam poceo da koristim IOS pa da ukazem na primedbe koje sam primetio. 1.Prilikom uplacivanja na racun i popunjavanja broja racuna, ne postoji opcija dodavanja crtice nego se pise ceo racun bez crtica. Pa predlazem da se to ispravi kako ne bi bilo zabune.

2.Isto tako, kada se izvrsi uplata i proknjizi se, dakle dodje u odeljak Izvrseno, prilikom preuzimanja potvrde o placanju, svrha uplate ne pise (polje ostane prazno), gde prouzrokuje problem pa predlazem da se i to resi.

Inace aplikacija je jako dobra i odusevljen sam Telenor bankom. Samo da pogledate predloge korisnika i popravite sta ne valja. Svako dobro, pozdrav

Miloš Nikolič

Miloš Nikolić

8 years ago

Response from developer

Hvala na prosleđenim sugestijama, uvek su dobrodošle. Rado ćemo proslediti relevantnoj službi, dok će drugi predlog biti rešen u novoj verziji aplikacije.