mobi Community Mobility User Reviews

Customer Experience

Positive experience22.6% of reviews
Neutral10.4% of reviews
Negative experience67.0% of reviews

~ Based on 106 written reviews from the US App Store.

Is mobi Community Mobility Safe?

Not enough ratings yet to assess mobi Community Mobility.

Is mobi Community Mobility Legit?

mobi Community Mobility appears to be a legitimate app. AppsHunter Legitimacy Score for mobi Community Mobility is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

お知らせの通知が止まりません

「この度は來來(ライライ)モビをご利用いただき誠にありがとうございます。」というお知らせの通知が延々と届いて止まりません。

ベビーには不向き

一歳児のお迎えに使わせて頂きました。到着予定時刻が8分遅れたにも関わらず、私達が遅れますと連絡し、2分後に到着したら、何の断りもなくキャンセルになりました。1週間前に予約し、当初の予定には間に合っており、雨だったので隣のマンションの軒下にいたのに。コールセンターは1分しか待たないとのことでした。

Friendly drivers, comfortable van, app to be improvised

It’s my 2nd time using the service & I really like it. The drivers are nice, van is clean & tidy, the only downside is the waiting time. From my understanding & convo with the driver, the app doesn’t assign the order to the nearest driver hence the commute time is delayed. I understand that Mobi drivers don’t drive around like Grab drivers so it takes time for drivers to reach passenger’s pick up location, but at least provide accurate estimated time arrival for the convenience of both the driver & passenger so passengers don’t have to stand for around 30minutes to wait for the van to arrive 🥹 But still, kudos to the driver & the idea of mobi ride! 💖
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最悪だった

ドライバーは態度悪いし、全然来ないし、更にはずっと同じ所に止まってこっちのキャンセル待ち。時間を無駄にした。

京都丹後鉄道のスマホ定期への要望

スマホ定期の試みはいいと思うけどアプリ起動から定期券見せるまでが長い!(測ったら10秒ほど)
かなり駅でもプッシュされてるし期待してるんで改善お願いしたい

対象の地域が狭い

実証運行とはいえ、港区内でも限られたエリアでのみ使える。せめて区内全域でやってほしい。他地域住民には使い道がないし、恩恵の差が出続けているのはいかがなものか。結局どうなのか方針決めたらいい。

ドライバーさん次第なところある

指定の場所にいてもいないことにされてスルーされました。1回目の予約キャンセル、2回は30分ほど遅延し、指定場所に立っていても、ドライバーさんに手を振っても無視。おそらく渋滞の中頑張って来てくれたのですが、謎のキャンセルと到着時間目の前にいるのにスルーしてのキャンセルは普通に悪意しかないと捉えています。

良いとか悪いとかはドライバーさん次第です。時間より早く来てくれたり、早めの時間に到着してくださる方がほとんどでした。その方にはめちゃくちゃ感謝してますし、アプリ自体は素晴らしいです。

⬇️このドライバーは最悪です。シンガポールに行く方は気をつけてください。
Temporary JTB1
Toyota - Hiace (WHITE)
PD1963D
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Sangat Membantu

Semoga Bisa Dipertahankan dan merata di area BSD

Can’t get a ride

Always have high demands and unavailability. But I always saw the the rapid on demand van drive pass me. Especially in my uni. Not to mention, now the location that’s only available in Malaysia (from what I see and can click) are Lalaport and Mount Kira. Even when there is an option for KL/Selangor, when being clicked it disappear and change to Month Kiara. Very disappointed. This is my only hope for transportation especially when I’m a student.
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Terrible services

When i book, it is unpredictable to when the drivers come. For example: i book at 4 and it says ETA is 424. Then, i get a notification saying the driver is here. Please fix your services it is very inconvenient. Sometimes, drivers come WAY out of time and it is very inconvenient displaying your terrible services. Please fix this immediately, this cannot keep happening
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App loading

My friend has the MOBI app on her OPPO phone but it doesn’t work. We have tried deleting & reinstalling it but the issue persists.
As for bookings, MOBI DRT is inconsistent- sometimes there’s a delay or at times the ride doesn’t arrive at all. On the map, the van appears stuck in the same location & doesn’t move.
I love the concept of MOBI but u guys need to get it right!!!
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Its like an ex that never wants u anymore

My stop was available before but now it keeps saying demand is too high maybe in a way of telling that my location is too far. Now everytime i open this app thats only bc i just give like a little hope while i have 99% to get rejected

System issue

Mobi app always down by having heavy demand as their excuses often . Not only that their time management is very bad as when I get the time range they usually will be late and will update the time 3 - 4 minutes and not only once but they will tell 2-3 times more about the late in one session and it make the waiting time total up too 45 minutes just for the van to arrive to me . I have experienced that the rapid van left me while I on the way to the van and already chat the driver to way for me . I understand the service according to the current price but sometimes the service not reliable to the person who really needs
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Registration issue

I have problem registering the apps yesterday. Up till today i couldnt upload my ID, as required. Please assist on thiss

USELESS APP

they insist you must register NRIC but then when you take a photo you keep getting IMAGE TOO LARGE

Your tech team is useless! its 2025 and you cant handle photos taken natively by the handphone???

please fore all your useless developers

こないです

ハワイで使いましたがほんとに来ません

Pickup Time Not Consistent

Pickup time is not consistent enough and need improvement for the pick up sequence, because I was being told 15 minutes to wait at the bus stop before the pick up time but driver already arrived 20 minutes earlier than the time shown. Also, the app does not have standby option for us to be at the bus stop which was troublesome and risk of missing a ride.
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Can’t open the apps

7/10 times, I can’t open the apps. I have tried uninstall and install it back again three times but still no change. What pops up is the logo and a long horizontal button that’s written in chinese that I google translated as Retry. Please fix this, I love using this apps

Algorithm problem

The van is just right in front of but the app keep giving me the one that is still far. If you guys figure this out, it will be good for the driver efficiency and passengers waiting time. Because right now its just getting worse

ETA IS WAY OFF

Eta is 4 minutes, it has been AN HOUR and im nowhere near my destination. Would’ve arrive within 30 minutes if i just walk. Driver kept picking up passengers on the way dahtu bila nak sampai??????? I just wanna go home after work la. (Live update: the I boarded at 5pm, initial ETA was 5:07). Now it’s saying 6:30pm because the driver has stray so far from the initial route)
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