Mobilbank DK User Reviews

Name: Mobilbank DK – Danske Bank
Rating: 4.62676 (142 reviews)

Mobilbank DK – Danske Bank

Danske Bank Group

💼 Business

💰 Finance

Top reviews

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Skift af aftale

Jeg har adgang til 3 forskellige aftaler i mobil banken og kan fint skifte mellem dem, der er dog en uheldighed som irriterer:
Efter skift til anden aftale fremkommer en popup besked i 5-6 sekunder som dækker for ‘hoved menuen’ nederst i app.
Det betyder at jeg ikke kan skifte over til ‘overblik’ med det samme, men først skal vente 5-6 sek førend popup forsvinder…

En anden ting: I skriver i app teksten at feedback kan sendes direkte fra app via ‘menu’ og ‘feedback’.
Min version af app, som er den seneste, har ikke et ‘feedback’ punkt under menu.

Derfor ovenstående to kommentarer som et App review.

TP2012Z

a year ago

The app simply doesn’t open

The app doesn’t open at all. It is frozen for several minutes and nothing happens. Quite unpleasant situation when you need to check a balance or make a payment

Angel2025P

a year ago

Unstable

The app worked flawlessly for ages until a few weeks ago - it’s now on infinite crash loop when trying to open the app. The newest update didn’t help

ThatRai

2 years ago

Great banking app

I really enjoy this app. I just noticed that the link to “App support” from the App Store goes to a 404. I’m trying to figure out whether there is a URL scheme for the app as I want to open it through a “Launcher” app, but can’t find a place to ask the developers.

catlike-affront

2 years ago

Scan Bill crashes the App

Hi Danske Bank. The recent update and using iOS 17 means I can’t pay bills / invoices using the app. Whenever you select ‘pay bill’ and then choose ‘scan bill’ the App crashes.

Bodya10

3 years ago

Terrible

Been trying to log onto this app for months to no avail. Absolute trash.

Eeeeeeeeeeee25

3 years ago

Aplikacja bankowa

Wszystko działa bardzo dobrze. 5/5

Tetejcho

4 years ago

Doesn’t work

I can’t log in to my account. Im trying to log in with mit ID, on my macbook everything works, but the mobile app does not work

morkfromoshi

4 years ago

The app from the past. It feels like it from 91.

The app from the past! Guys, weak up it’s 21 century here. Where is functional?

Jt2017

4 years ago

Kan ikke logge ind

Jeg har prøvet appen men kan ikke logge ind fordi man skal bruge service kode og jeg har lavet den om flere gange, men jeg kan stadig ikke logge ind

Khoization

5 years ago

Response from developer

Hej og tak for din anmeldelse. Det lyder som noget vi lige skal have kigget nærmere på. Du er meget velkommen til at ringe til os på telefon 70 10 55 01, så vi kan undersøge de udfordringer du har med appen. Mange hilsner – Hatice

Can’t login

App crashes every time I type in my password.

This app is still not working on iPhone X, sep 2020 still waiting for answer

MathiasJJJJ

6 years ago

Response from developer

Hi again. Please check Settings on your iPhone. Then General -> Language & Region -> Region -> Chose Denmark. If this does not do the trick, I would recommend yhou to call us on 70 10 46 10. Best regards - Heidi

Limited functionality

Ability to categorize is removed. Developer response is that it’s not yet possible. But it was possible in previous versions? Categories are visible next to each chronological transaction, but they cannot be displayed in groups or applied in any useful manner to give an overview (which would seem like a main point of such a feature.) Overview is limited to a one month period from today’s date (does not show from first day of month to last day) and cannot show anything more than one month old. The original app was award winning, why fix what wasn’t broken?

rotnapls

6 years ago

Response from developer

Hi there. Thank you for your feedback. We have made this app because, among other things, we have to meet the requirements of the EU's PSD2-directive, which also deals with the security of financial apps. The older version of the Mobile Bank unfortunately could not be adjusted sufficiently to be able to meet these requirements. An improved spending overview is coming very soon. Hoping for your patience :) - Best regards Heidi

Virker igen- dog skal man bruge dansk iOS ikke engelsk

Virker igen- dog skal man bruge dansk iOS ikke engelsk.

harm82

6 years ago

Bruger udviklerne selv online banking?

På papiret er simpelt og smølfedesign lækkert og moderne, men i virkeligjeden fungerer det ikke.
På en fuld mobilskærmside for kontobevægelser er der plads til kun 6 transaktioner. Der spildes alt for meget plads på luft. Mangel på overblik. Desværre

I forhold til første udgave af det nye design er det dog meget forbedret. At kunne gøre mere uden nemid osv er super fint. Tak

Fodbolden

6 years ago

You listen, to whom ?

New frontpage design claiming you listened... Wonder to whom...

Basically you removed the frontpage.

Now my financial information is laid bare to whomever can see my screen should I dare to open the app while in public...

Please have the decency to have a frontpage with customizable info/shortcuts ... This a huge fail and I think I need to ask Apple to give half or quarter stars as 1 star is too much and zero too little as it seems some functions in the app do work.

TNT220

6 years ago

Response from developer

Thank you for the feedback. I will let our developers know. Have a nice day. Best regards Heidi

Works great

I was a bit reticent to install the app when I saw all the bad reviews, but I gave it a try and it’s actually pretty okay. It serves the purpose of a NetBank pretty well. I’m very happy with it. Oh, and I love the shake phone for logout option.

PTC86

6 years ago

Response from developer

HI. Thanks for your nice feedback. We are very happy, you like it. Have a great day. Best regards - Lasse

Works very well :-)

Happy to still have such easy access to my account in Denmark and that it’s supported abroad. Easy and fast to use - however I wish I could customize the home screen to have full overview of my accounts instantly

FrkCramer

7 years ago

Great

I think they made a grate update

Oscarere

7 years ago

Kategorisering af omkostninger

Hvorfor er denne feature væk? Jeg kan ikke længere i appen om-klassificere udgifter men kun som de selv bliver tildelt (ofte forkerte grupper). I netbanken er det stadig muligt hvilket er super fjollet og ødelægger overblik når man ikke kan via sin telefon mere

Yderligere konstant ‘teknisk fejl’ når man prøver at logge på og virker sjældent selvom man prøver at logge ind flere gange både med kode og eller face id.

Patryciazzz

7 years ago

Response from developer

Hej. Mange tak for din feedback. Forbrugsoverblikket vil løbende blive opdateret. Kategorisering er endnu ikke muligt i Mobilbanken, men vores udviklere er klar over at det er et stort ønske fra vores kunder. Med hensyn til de tekniske fejl du oplever, er du velkommen til at ringe til os på 70 10 55 01, så vi kan undersøge det nærmere. Ha' en god dag. - Mvh Heidi

Can’t login

Ever since this new version went live, I have had trouble logging in. It accepts my code but then just churns and churns logging in until I finally get a “technical fail”. It fails more time than it works and I can never check my balance on the go. Pretty useless. I would rate it zero stars if possible. Quite poor for such a large and well-known bank.

Expatgrl