Awful App! Waste of Time
Response from developer
Thank you for taking the time to write this, and we're sorry it landed this way. The part we most want to fix is "cannot understand much," because that is the whole point of the app. If you can tell us what you were asking about when Mochii missed you, at support@mochii.xyz, we will trace that specific conversation instead of guessing. Real examples change our next model update far more than internal testing does. -The Mochii Team
Feels like having a friend
Response from developer
This made our week. A friend who listens and helps you see the day a little more kindly is exactly what we set out to build, so hearing that it came through means a lot. Mochii will keep remembering your days and checking in first. And if there is ever something you wish Mochii did better, support@mochii.xyz reaches our team directly. Thank you for being here this early. - The Mochii Team
NOT Valuable or Worth it
Response from developer
We're sorry, and we would rather hear the details than lose you quietly. "Disappointed in all aspects" tells us this was not one bug but a mismatch between what you expected and what you got, and that is on us to fix. If you have two minutes, write to support@mochii.xyz. A person on our team reads every message, and what you send goes into the next build. We'd like the chance to be worth your time later. - The Mochii Team
NOT Good - Don’t Get
Response from developer
Your bird deserves the same attention a dog or cat gets, and right now Mochii is built mostly around dogs and cats. That gap is real and we are not going to pretend otherwise. Multi-pet support is something we are actively working on, and reviews like yours are what move it up the list. On price, if Mochii is not giving you enough yet, we do not want you paying for it yet either. Tell us what your bird's day looks like at support@mochii.xyz and we will come back to you when there is something worth showing. - The Mochii Team
No Multi animal support
Response from developer
You are right, and this is the second review this month telling us the same thing. Mochii's memory is currently built around one companion, and for a multi-pet household that reads as the app simply not knowing your family. We are working on it. If you let us know at support@mochii.xyz which animals you live with, we will use your setup as one of the cases we build against, and we will tell you directly when it ships. - The Mochii Team
