Alert
Response from developer
Hello! We appreciate the feedback and we would like to take a look into the issues you present. We identified an issue on our server which resulted in a timeout/crash due to over 1000 users opening the app all at once. We have upgraded our capacity and this should no longer be a problem. However, we would still like to rule out other potential edge cases. Can you please email jack@moconow.org the following -how long ago did you download the app -are you able to open the app normally without clicking on a notification -does this happen with every type of notification or only “critical alerts” (the type that make a very loud ring) -what iPhone model are you using -Do you have an email address/account associated with the app -do you have a stable Wi-Fi connection whenever you try to open it This will help our engineering team pinpoint the issues and issue a solution. Thank you again for bringing this to our attention.
Best App for Montgomery County
Banner notifications lead nowhere
Response from developer
Hi Trey, apologies behalf of the team for our delay in response. We are aware of this concern, many times we push a notification first before making a post, that way users are immediately notified of current incidents. Some incidents we do not immediately get detailed information regarding, so sometimes scratch writing a story altogether. We hope to make this more clear in the future. If you have additional specific concerns or would like to elaborate, please email jack@moconow.org. Best- J
Clean and intuitive design
Response from developer
Thank you for your review! We appreciate the feedback and if you have any feature suggestions please email jack@moconow.org
