A nightmare
Poor design, a lot of bugs and problems.
Entry
Can’t even get started! Frustrating! Had to give 1 Star because there was no option for no star....
Terrible program
This is the most convoluted program I’ve ever used and the training programs are ridiculous!
Poor Functionality
I was literally told by a rep at moisture mapper to instruct our techs not to use the app because it is so bad. I replied that the web application is not responsive for mobile and then was told, incorrectly, that it is. But don’t worry - they’ve been bought by NextGear, so I’m sure things will improve.
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Makes MICA look good
When adjusting wall lengths in this sketch app, the measurements will jump 5 inches at a time. Are we expected to create sketches that are "close enough" and be good with it? If you accidentally move a corner, that corner will never go back to being straight, or to the measurement it was previously, so you end up with a misshapen room. I haven't located any settings for correcting this issue.
The PC version may be better, but like Xactimate, the iPad apps are in no way an efficient means of mobility. I can't understand why insurance companies can't agree on using anyone's chosen mitigation software reports. If we say it's dry, by gawd, it's our butts on the line, and XYZ software isn't going to make it more accurate than another. After playing around with this app, I realized that I'm not very eager to learn another complicated mitigation program. Also, I find it odd that there is nothing about this program anywhere, except the company's sales-pitch website. Is this product that secretive, or is it not used? Lucky for me, USAA is the only company requiring the program usage, and we're not doing anything for them, so that's 2 plus'. There's no FAQ information anywhere, about any aspect of this software, so you have to go into training completely ignorant. No thanks.
The PC version may be better, but like Xactimate, the iPad apps are in no way an efficient means of mobility. I can't understand why insurance companies can't agree on using anyone's chosen mitigation software reports. If we say it's dry, by gawd, it's our butts on the line, and XYZ software isn't going to make it more accurate than another. After playing around with this app, I realized that I'm not very eager to learn another complicated mitigation program. Also, I find it odd that there is nothing about this program anywhere, except the company's sales-pitch website. Is this product that secretive, or is it not used? Lucky for me, USAA is the only company requiring the program usage, and we're not doing anything for them, so that's 2 plus'. There's no FAQ information anywhere, about any aspect of this software, so you have to go into training completely ignorant. No thanks.
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