CRASHING
Please help to stop the app crashing. I use this app to monitor my suspect moles. Now I can’t view body photography without the app crashing
Please help
Please help
Peace of mind
Great app!! Only suggestion would be to add the option to “star” or “favorite” a mole. When you have a lot of them it’s difficult to remember which ones you want to bring to your dermatologists attention. So just the option to mark a spot that maybe adds it to a separate folder so it’s easier to find so you can show your doctor instead of looking through them all. Otherwise a super useful and well thought out app.
Show more
Deleted my photos and no way to get help
Had been using this for a couple of years, then it randomly deleted the past 2 years of data and the photos that were left are blurry. There’s no way to contact anyone for help
Privacy Policy Will Not Load
When I tried to register, the privacy policy would not load. I was afraid to go any further because it is very private information. I was very disappointed because I’m eager to use the molescope I just bought.
Great way to document skin issues
This is an elegant little app. Has nice functionality for documenting various regions of the body.
Suggestion:
1. needs a way to change dates on the photos. I took the first photos for use with this app about a month before I got around to uploading them. It would be nice to date the photos based on when they were taken, not when they were uploaded.
2. Needs a timer function for taking the close-up photos of moles. That way you could frame the mole without having to try to use a third hand to snap the picture.
3. It would be useful to be able to go to the photos of a body region and be able to swipe through the images sequentially.
4. Could use method to verify that the photos have been stored on the account.
Nice app.
Suggestion:
1. needs a way to change dates on the photos. I took the first photos for use with this app about a month before I got around to uploading them. It would be nice to date the photos based on when they were taken, not when they were uploaded.
2. Needs a timer function for taking the close-up photos of moles. That way you could frame the mole without having to try to use a third hand to snap the picture.
3. It would be useful to be able to go to the photos of a body region and be able to swipe through the images sequentially.
4. Could use method to verify that the photos have been stored on the account.
Nice app.
Show more
Ok but could be better
The app is helpful but please add the option to have different family members on 1 account. We have a family history of melanoma and would love to keep a record of myself and both of my children.
Get App simple to use :)
I got a skin check from a doctor in Melbourne last year who created my MoleScope profile. It makes it super easy to track any changes to my skin and also communicate with him when I need to come back for a check up.
Recently I used the app to get a BCC diagnosed for my grandad who was in an aged care facility at the time.
The Australian government should definitely get behind this app and promote more skin checks.
Recently I used the app to get a BCC diagnosed for my grandad who was in an aged care facility at the time.
The Australian government should definitely get behind this app and promote more skin checks.
Show more
Very good app!
Great app. A few things are missing though, while the app is very solid:
1) Share all your moles with a doctor rather than only one
2) Yearly subscription. I would love having cheaper version of service for each visit but on another hand yearly commitment
3) Mole area square size calculator, for app to track size over the time. You can allow users to paint out the mole on the image manually
4) “Coin feature”. Place coin on the photo to understand size of the mole. For those who do not have MoleScope device
5) Add toggle 2D/3D on the “Body map” page
1) Share all your moles with a doctor rather than only one
2) Yearly subscription. I would love having cheaper version of service for each visit but on another hand yearly commitment
3) Mole area square size calculator, for app to track size over the time. You can allow users to paint out the mole on the image manually
4) “Coin feature”. Place coin on the photo to understand size of the mole. For those who do not have MoleScope device
5) Add toggle 2D/3D on the “Body map” page
Show more
Aktiven nicht möglich, Bilder gut
Ich kann mein MoleScope nicht aktivieren, mir wird angezeigt, dass die Serienummer ungültig ist. Woran liegt das? Die Bilder gelingen überwiegend gut
Basic feature doesn’t work
I can’t add a new spot. I select where it is on the body map and try to tap Next. Nothing happens. The Next word is being tapped - I know because it changes colour.
MoleScope
Meu MoleScope acabou de chegar pelo correio e estou muito feliz! Ele se encaixa perfeitamente no meu celular e as imagens são incríveis! Eu nunca imaginei que minha pele se parecia assim quando vista de petro!
Ótimo para analisar exames
Eu adoro a forma com que o aplicativo te guia pelas funções disponívei. Realmente ajuda muito nos meus exames de pele.
Helpful tracking skin spots
I’ve had 2 cases of BCC in the past, and this app is helpful for tracking my moles. Used to worry so much about the time leading up to see a skin specialist but now it’s only a few days.
Works good
Huge fan, I love it. Have both the app and device.
Simple and effective
Awesome app. Super easy to use and helps keep track of moles.
Great app
I love the 3D body map! I didn’t know there was any sort of app that let you create a digital copy of your moles. Definitely intuitive.
Great app but
Has been crashing so much since I updated and turned on fingerprint login.
Now I can’t open the app without it crashing, and on the once in a hundred times it does open, it crashes if I try to do anything.
Please fix
Now I can’t open the app without it crashing, and on the once in a hundred times it does open, it crashes if I try to do anything.
Please fix
Response from developer
Oh no! Sorry to hear about this, that must be frustrating. Our tech team is working to resolve the bug right away. If you happen to encounter any other issues or would like to provide feedback for the MoleScope app, please email us at support@metaoptima.com. Thank you for using MoleScope! -The MetaOptima Team
Recommended
Very useful device, after initial problems with setup am finding it very useful to monitor moles.
Very useful app with the MoleScope device
I love this app and using it with the MoleScope device is easy. Just open the app, add a mole by placing its location on the body template, take an overview photo of the mole, add the MoleScope attachment to your phone and then take the microscopic photo. The photos are all kept with the mole you placed and you can add more photos and notes. It keeps everything very organized and easy to check on mole changes. Very easy and useful!!
Show more
Fine for one mole
Trying to add more than one crashes the app and automatically closes the app down...
