Paid $4 for a skinny AI model I could have got from Gemini
Careful
Good App with a Major Flaw
Profile is off
Reviews don’t match quality
Avaliação
Response from developer
Ficamos felizes que esteja gostando! Se tiver sugestões para melhorias, por favor, avise-nos.
Be prepared to pay beyond subscription
Just say NoNo to MoMo
unsatisfied
Body dysmorphia
Response from developer
Lamentamos saber sobre sua experiência. Vamos passar seu feedback para nossa equipe de desenvolvimento para avaliação e possíveis melhorias futuras. Se precisar de assistência adicional ou relatar algum problema, por favor, entre em contato com nosso suporte ao cliente.
Better ai imaging engines than this one
Momo Deleted Paid Content
I first reported the missing content on July 13, 2026. I provided my user ID, registered email, screenshots, and repeatedly requested restoration, retrieval from backups, preservation of my account data, a case number, and an explanation.
Momo initially claimed the matter was being investigated. On July 18, “Ashley from Support Team” said the request had been logged, was “currently being reviewed,” and that the team was “actively working on it.” On July 20, “Carla from Support Team” said unnamed “related departments” were working on the issue. Neither response included a case number, technical findings, recovery plan, or timeline. Momo even sent a customer-service rating request before resolving anything. The earlier correspondence documents these repeated recovery and preservation requests and Momo’s generic responses.
Then, on July 22, Momo abruptly changed its explanation. Support wrote:
“After completing the necessary checks, we can confirm that there is no technical issue or error with your account.”
Momo then admitted:
“Profiles and their associated content that remain inactive for an extended period are automatically removed from the app. Based on our review, this is what occurred with your account.”
This means Momo intentionally removed paid profiles and generated content under an undefined “extended inactivity” rule. The company did not identify:
• the length of the alleged inactivity period;
• my last recorded activity date;
• the date my profiles and images were removed;
• where this deletion rule was disclosed before purchase;
• whether any warning was sent before deletion;
• whether the removal is permanent;
• whether backups exist; or
• why paid user-created content cannot be restored or exported.
Instead of restoring the content, Momo offered a subscription refund while simultaneously claiming it had no authority to process one. Support then directed me to Momo’s generic website rather than providing an actual refund link, escalation contact, case number, or recovery procedure.
Calling this “no technical issue” does not make it acceptable. An app automatically deleting paid user-created content without a clear warning, defined retention period, export option, or meaningful recovery process is even more alarming than an accidental malfunction.
Users should understand the risk: content you paid to generate may be automatically removed after an unspecified period, and support may provide weeks of generic “we’re working on it” responses before finally saying the deletion was intentional.
I will update this review if Momo:
Restores every missing profile and generated photograph or provides a complete secure export from its servers or backups.
Identifies the exact deletion date, inactivity period, and policy allegedly authorizing the removal.
Provides proof that advance notice was sent.
Issues an appropriate refund for the paid content and usage that were lost.
Adds clear in-app warnings and an export option so this does not happen to other customers.
Until then, I strongly recommend that users avoid paying for Momo or trusting it to preserve photographs they care about.
Not bad
Difficult to use and a money grab.
Why do I look ethnic
Very poor
Very bad
fantastic
Amazing
Otimo
Response from developer
Ficamos felizes em saber que estamos cumprindo o prometido. Se precisar de ajuda ou tiver alguma sugestão, fique à vontade para nos contatar.
