Abused call
hello money tap
My financial condition is bad now due to which I am not able to make the payment, for that I have apologized to you but you are abusing me, is this what you are talking about?
You are abusing your sister, you are threatening to send SMS, you are harassing me by calling during the day, saying that if you ask for money, is this a wrong thing or I am requesting you? This is what the customer care people have told me. I want to see all of them face to face with the amount of money, how to make MMS, how to log your customer care, what kind of abuses are given.
My financial condition is bad now due to which I am not able to make the payment, for that I have apologized to you but you are abusing me, is this what you are talking about?
You are abusing your sister, you are threatening to send SMS, you are harassing me by calling during the day, saying that if you ask for money, is this a wrong thing or I am requesting you? This is what the customer care people have told me. I want to see all of them face to face with the amount of money, how to make MMS, how to log your customer care, what kind of abuses are given.
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Response from developer
Hi, we want to assure you that Moneytap does not engage in such practices. To help us investigate, please complete the following feedback form: (https://bit.ly/4bSvy2F).
Shivaprasad
This loan app is truly a lifesaver! The application process was incredibly smooth and quick. I was able to upload my documents easily, and the approval came through within hours. The interest rates are competitive, and the repayment terms are flexible, making it convenient for me to manage my finances. The customer support team is responsive and helpful, always ready to assist with any queries. I appreciate the transparency in fees and charges, which gave me confidence in the service. Overall, an excellent experience, and I highly recommend this app to anyone in need of a hassle-free loan.
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Response from developer
Hi, thank you for your review. If you have any feedback or suggestions, please write to us at hello@moneytap.com. We would love to hear from you! Do like and follow us on Meta: facebook.com/FreoMny and Instagram: instagram.com/freomoney/
Spam!!!!!!!!!
Money tap has the worst customer service and people in their staff. If you try to talk to them they are never there but they want you to pick up their calls otherwise they take the access to your contacts and call your family members or people from office and abuse them and tell them that you have given their names in the referral even when you haven’t. They abuse you, they call you names on the calls even when you are ready to pay they want you to pay immediately otherwise they will again start calling people from your contact list.
They bully you till the time you commit suicide or pay their money. They have no concern for your customers whatsoever.
They just care about the money and not what you are trying to say.
Banks like icici, hdfc gives time to their customers to pay at the time of crisis but money tap will call you a liar and abuse you or bully you until the time you commit suicide.
If people have sufficient money in their bank accounts they will never apply for a long. A person only applies for a loan when they are in a need for it. Money tap hit account multiple times which puts a person in situation where they have to pay their bank for a missed amounts and now also have to pay money tap for the late charges.
I WOULD SUGGEST PLEASE DONT APPLY FOR LOAN IN MONEY TAP NO MATTER WHAT YOUR SITUATION IS. If it can be delayed you should.
Because they will make your life miserable.
I request- there is someone I know whose life they have made miserable because they were in a urgent need of money and they applied for a smal loan in money tab but now they have to pay so much money and also money tap people are calling their family members and friends and abusing them and accusing them while they are trying to arrange for the money and pay them.
IT IS THE WORST OF ALL…
They bully you till the time you commit suicide or pay their money. They have no concern for your customers whatsoever.
They just care about the money and not what you are trying to say.
Banks like icici, hdfc gives time to their customers to pay at the time of crisis but money tap will call you a liar and abuse you or bully you until the time you commit suicide.
If people have sufficient money in their bank accounts they will never apply for a long. A person only applies for a loan when they are in a need for it. Money tap hit account multiple times which puts a person in situation where they have to pay their bank for a missed amounts and now also have to pay money tap for the late charges.
I WOULD SUGGEST PLEASE DONT APPLY FOR LOAN IN MONEY TAP NO MATTER WHAT YOUR SITUATION IS. If it can be delayed you should.
Because they will make your life miserable.
I request- there is someone I know whose life they have made miserable because they were in a urgent need of money and they applied for a smal loan in money tab but now they have to pay so much money and also money tap people are calling their family members and friends and abusing them and accusing them while they are trying to arrange for the money and pay them.
IT IS THE WORST OF ALL…
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Response from developer
Hi Carvy28. We regret any inconvenience you may have experienced as we were unable to find your information in our system. To assist you more effectively, we kindly ask you to complete the following feedback form (https://bit.ly/3JTmoneytap). We'll be more than happy to help you out.
Pathetic experience
Initially they will grab your all information and documents on the name of approval from RBL than they will share all the confidential details with all digital co lenders without our consent after that we will never get credit line which was showing approved on there app because the co lenders will start calling you to offer personal loan on 30-40% rate on interest. This is how they work it’s completely breach of our confidential data further I would like to write that I have written this complaint to their senior management and got a call where in they agreed that all the co lenders belong to them but they didn’t justify why my details been shared with them without my consent and still they are investigating the same.I have shared all the proof but still there is no response.
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Response from developer
Hi Sunny. Moneytap is proudly made in India, by Indians, for Indians. Your information is our top priority, and our app ensures 100% digital safety and security. We strongly oppose baseless claims. Let's focus on constructive dialogue moving forward.
Don’t fall into the trap
Hi Guys,
I don’t know how you guys are experiencing the service but I want to share my experience. I have taken a loan in 2018 and I have pre closed it after paying couple of EMI’s. These people haven’t closed my loan and they kept open one EMI on my account and that was showing a overdue from the last couple of years. When I applied for a loan in a bank in January then I get to know this and I have written a lot of emails asking why it is showing finally after sending multiple emails Someone Called Shiva he responded and saying “they have reserved this for you under your account even after foreclosing your loans so that you can withdraw the amount in future if needed. Hence, the amount is still showing up in your CIBIL”. If they know this will show in my CIBIL and it will effect my CIBIL, how come they’ll reserve without informing me or without my confirmation.
After all this I have told them I’m no longer needed any loan and asked them to close the loan. They said they have closed my loan and the same will update in 90days but it’s been more than 5months it’s not updated yet and it’s still showing in my CIBIL.
Due to this my education loan got rejected and I’m continuously sending the emails, asking the NOC from them but they haven’t responded till now.
So, please be aware of this SCAM.
I don’t know how you guys are experiencing the service but I want to share my experience. I have taken a loan in 2018 and I have pre closed it after paying couple of EMI’s. These people haven’t closed my loan and they kept open one EMI on my account and that was showing a overdue from the last couple of years. When I applied for a loan in a bank in January then I get to know this and I have written a lot of emails asking why it is showing finally after sending multiple emails Someone Called Shiva he responded and saying “they have reserved this for you under your account even after foreclosing your loans so that you can withdraw the amount in future if needed. Hence, the amount is still showing up in your CIBIL”. If they know this will show in my CIBIL and it will effect my CIBIL, how come they’ll reserve without informing me or without my confirmation.
After all this I have told them I’m no longer needed any loan and asked them to close the loan. They said they have closed my loan and the same will update in 90days but it’s been more than 5months it’s not updated yet and it’s still showing in my CIBIL.
Due to this my education loan got rejected and I’m continuously sending the emails, asking the NOC from them but they haven’t responded till now.
So, please be aware of this SCAM.
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Response from developer
Hi Akhil. We apologize for any inconvenience you may have experienced. However, we are having difficulty identifying your concern as we cannot locate your information in our system. To assist you better, could you please provide us with your registered email address by clicking on the following link: (https://bit.ly/Qfwof8moneytap).
