No money
Terrible experience trying to send money to Colombia. They took the payment, and after several days of waiting for the transfer to go through, I called to get an update. They said they needed to speak with their “partners.” I called again the next day, and there was still no update. They kept saying they were waiting for a response from their partners. I then tried to cancel the transfer, but they refused to refund my money.
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Money never arrived — very disappointed
I sent money through this app, but it never reached the recipient. I tried contacting support multiple times and received no clear answers or resolution. It’s frustrating and unacceptable, especially for a money transfer service that should be reliable. I would not recommend this app until they fix their customer service and ensure transfers actually go through.
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Great experience of using the app
I've been using MoneyTO to send money to Pakistan, and it's been a
smooth experience. The transfers are fast, the exchange rates are good,
and there are no hidden charges. Their customer support is also really
helpful, especially in Urdu, which makes things even easier.
smooth experience. The transfers are fast, the exchange rates are good,
and there are no hidden charges. Their customer support is also really
helpful, especially in Urdu, which makes things even easier.
Review
ایہہ ایپ باقی ایپس نالوں بوہت ودھیا اے جو میں آزمائیاں۔ استعمال کرن وچ بوہت سوکھی، ریٹ چنگا تے ٹرانسفر عام طور تے کچھ منٹاں وچ مکمل ہو جاندا اے۔ ہن تک، مینوں کسٹمر سپورٹ نال رابطہ کرن دی لوڑ نہیں پئی کیوں کہ مینوں ہن تک کوئی مسئلہ نئیں ہویا۔ میں ایہ ایپ ضرور استعمال کرن دا مشورہ دوا گا۔
Bugs bugs & more bugs
An unstable app with multiple issues both at registration & further use. Every 24 hours it fails to recognise both the PIN & Face ID require the user to re-register. Going to payments it has issues with inserting payment details. And finally when all issues are overcome the exchange rates are lower than competitors. Sorry guys you need to do much better.
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