MoneyWIZ_ Personal ORGANIZATION👍🏼
Autofill doesn’t work in my version
Response from developer
Hi PatriciaW43, we're sorry autofill isn't working for you — please reach out through the app's support section with your device details and the specific steps where it fails, so the team can look into your setup. — The MoneyWiz Team
It doesn't work properly
Now that I’ve paid for a one-month trial, I haven’t even been able to set up my NBC, ScotiaBank, and WS accounts. If you resolve these issues, I’d be happy to return to the service, and customer support should be more responsive since it’s part of the premium package. I hope you’ll change my mind before the month is up, because you immediately cut me off from chat even though my service runs through September 23. I hope to have to update this review as soon as possible.
Response from developer
Hi Otacon90, sorry NBC, ScotiaBank, and WS haven't connected — bank connections depend on our aggregation partners, and support can often help find an alternative provider or path to get them working. We also want to look into why your chat access was interrupted during an active subscription; please email us at hello@wiz.money with your account details so the team can check both issues. We'd love to make this right before your month is up. — The MoneyWiz Team
Супер
Ehemals beste Finanz App, aber…
Response from developer
Hallo heule71, vielen Dank für Ihre Ehrlichkeit – und wir entschuldigen uns aufrichtig für das Chaos, das die iCloud-Sync-Umstellung bei Ihnen verursacht hat. Doppelte Einträge, fehlende Buchungen, falsche Summen – genau das darf nicht passieren, und Stabilitätsfixes haben bei unserem Team gerade höchste Priorität. Damit wir Ihr konkretes Problem wirklich lösen können, bitten wir Sie, uns über den Support-Bereich der App zu kontaktieren und dabei Ihr Gerätemodell sowie die genauen Symptome zu schildern – so kann das Team gezielt helfen. — Ihr MoneyWiz-Team
Add savings goals
Migration and help - A result
Now, years later, I have migrated from the Legacy software to the Cloud system.
It was not smooth and threw up some hiccups - but this is the point of this review - the mark of the developer / company has been that ‘we’ have gone through every step, quite slowly and patiently (particularly on their part, with me having limited IT skills) and have overcome all of the little glitches.
It is to their complement that the Support backed up their department title with true actions.
Starting over
No Investment Capital Gains/Losses Reporting
Crashes like nobody’s business
Rating requests
Using for many years
Great customer service
Don’t believe the hype
For me it fell over a t the first hurdle, not allowing me to connect to a my bank account. When through the whole verification process several times with the same result. Nothing despite a success message.
Frankly if finances are your concern save your money with this kind of software and just set up a spread sheet in Apple Numbers for free. Sure you will have to do some manual entry but this whole syncing thing never truly works.
Longtime user
Does not sync!!
打开软件会发生系统性崩溃 闪退
Response from developer
感谢您的反馈。闪退以及多设备数据互相覆盖(旧数据覆盖新记录)的问题都令人十分沮丧——我们非常重视。为了让团队能够针对您的具体情况排查解决,请通过应用内的支持渠道联系我们,并提供:您的设备型号及系统版本、触发闪退的具体操作步骤,以及数据覆盖发生的大致时间点。感谢您的耐心配合。——MoneyWiz 团队
Great software moderately good support
Unfortunately, as is the case with new programming, bugs get introduced.
My frustration is after reporting a bug, and supplying all the information needed, I have to go through the challenge of proving it is a bug and not a user error. And that has gotten very old at this point.
I have reported some 10 bugs in the 2 years I have used this product and there hasn’t been a single time where I haven’t had to jump through hoops to get the developer to actually look at the problem.
I appreciate the need to verify and screen out user errors, but it gets truly ridiculous when you report something like “balance display is displaying negative when it should be positive.” And you send screen shots.
A fairly good
Clue: Apple Cash and Apple savings accounts SHOULD NOT BE DISPLAYING A NEGATIVE BALANCE.
Brilliant!
The support is really helpful and they come back really quickly with thorough answers
Feed off of the app
Update: $40 dollar increase? You’re out of your mind. Not paying that increase for the 1 feature. There are decent alternatives although they aren’t as good. If you want my business reduce this massive increase.
