MonoChat is the AI-powered customer messaging platform for businesses that sell and serve in chat. Answer WhatsApp, Instagram, Facebook Messenger, TikTok, Telegram, web chat and SMS conversations in one team inbox, let AI agents reply around the clock, and automate what comes next: bookings, orders, follow-ups and payments.
MonoChat is an official Meta Business Partner and has been running business messaging for companies since 2019. Start free: the Basic plan includes 1,000 outgoing messages a month, with no credit card.
ONE TEAM INBOX FOR EVERY CHANNEL
• WhatsApp Business Platform (Cloud API), Instagram DMs, Facebook Messenger, TikTok, Telegram, web chat, SMS and voice in one shared inbox
• Keep your existing WhatsApp number with WhatsApp Coexistence
• Owners, statuses, notes and the full customer history on every conversation
• Assign and route chats, and answer together with several agents
AI AGENTS THAT ANSWER FOR YOU
• AI assistants answer from your website, documents and FAQs, 24/7
• They qualify leads and hand over to a person with the full context
• Bring your own AI model: OpenAI, Anthropic, Google or your own LLM, and choose which assistant uses which
• No fee per AI resolution, and your own AI key with no markup
• Instant translation, so you can talk to every customer in their language
AUTOMATION, CAMPAIGNS AND SALES
• Visual flow builder for bookings, orders, follow-ups and routing
• WhatsApp bulk messaging with approved templates, carousels and WhatsApp Flows
• Payment links in chat through local payment providers
• Ready apps for your industry and integrations with your CRM, ERP or POS
• Reports on conversations, teams, campaigns and AI performance
• Enterprise plan: run MonoChat on your own servers
YOUR INBOX ON YOUR PHONE
• Push notifications the moment a customer writes
• Reply with photos, videos, documents, voice messages and WhatsApp templates
• See the customer profile and history before you answer
• Assign and pin chats, and switch between your businesses in a tap
GET STARTED IN MINUTES
Create a free MonoChat account in the app or at monochat.ai, connect your first channel and publish an AI assistant. Most teams go live on the same day.
Download MonoChat and turn every customer conversation into a sale.
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