Mediocre streaming management
On occasion, the video feed stops backs up and restarts at some earlier point leaving your viewing stream behind the actual action. The other thing is the audio periodically disappears. Requiring exiting the app and restarting the app to get the audio back. Every game is not available, depending on the broadcast rights and limitations of the broadcast. But most games are on the app.
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Terrible streaming
This gets one star only for the fact that occasionally I get to watch a game all the way through without a glitch. Sometimes the app will quit in the middle of watching a game, the 10sec skip ahead/behind function is unpredictable and will often result in a multi-minute jump ahead if you’re trying to catch up to live. Casting to TV/chromecast is a joke; the connection is never stable, and if it is, the picture/audio jump every few seconds. Priced at $20/month, I would not say this app is at all worth the money unless they make some big improvements that allow you to do the thing the app was built for: stream local sports. Fix the bugs, invest in the product, and create something fans can actually enjoy.
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Response from developer
Hi there, we’re sorry to hear about the frustrating experience you have had trying to watch Capitals games. We are always looking for feedback to help fix bugs and improve our product, so thank you for taking the time to share yours. We will relay your feedback about DVR capabilities and casting issues to our team and developers. If you feel inclined, please share your device and subscription details, along with any additional information, with us at appsupport@monumentalsports.com, and our team will look into the issues for you. We appreciate your patience and loyalty as a Capitals fan.
Absolutely awful still
This app continues to be awful. Every time I open the app on my iPhone I have to reconnect my tv provider.
The tv app is pathetic. It won’t connect to my phone app. I recently changed my tv provider and even after deleting the app and reinstalling it my old tv provider shows so I can’t watch the games on the tv. Tried to cast and only got sound and no picture.
This isn’t the first time this app has had problems. Last season it was just as bad.
The tv app is pathetic. It won’t connect to my phone app. I recently changed my tv provider and even after deleting the app and reinstalling it my old tv provider shows so I can’t watch the games on the tv. Tried to cast and only got sound and no picture.
This isn’t the first time this app has had problems. Last season it was just as bad.
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DVR controls are dreadful
This app would be so good if they just had rewind and fast forward that actually worked just like every other single streaming app on earth. If you want to rewatch a play, the rewind button goes backwards 20 minutes. This is not a serious app until it has basic functionality
Why punish us?
App is the worst. So bad I felt compelled to write a review.
Pro: Caps Hockey
Cons: Just about everything else. Sometimes you can rewind. Sometimes you can’t. If you do rewind you can’t get back to Live without closing the app. Audio levels all over the place. Cost. Who needs all those extras that come with a paid subscription. Just give me hockey. Graphic overlays encroach on the main feed.
Bottom line: I would pay double if the feed was available through the ESPN app or back on YouTubeTV. Also someone needs to fix the BS that sports broadcast rights.
Pro: Caps Hockey
Cons: Just about everything else. Sometimes you can rewind. Sometimes you can’t. If you do rewind you can’t get back to Live without closing the app. Audio levels all over the place. Cost. Who needs all those extras that come with a paid subscription. Just give me hockey. Graphic overlays encroach on the main feed.
Bottom line: I would pay double if the feed was available through the ESPN app or back on YouTubeTV. Also someone needs to fix the BS that sports broadcast rights.
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Awful
Apart from charging $20 a month to watch Caps games, which is rapacious and despicable, this app on Amazon fire TV is a disaster. You have to click through multiple bizarre screens to get to a game. Seems they tried to save money by hiring an amateur app designer.
Absolutely awful app
It took an hour just to reup a subscription. All the app navigation and the racket that I’m paying to watch caps games I had with YouTube. Sucks
Very disappointing
For a tech forward guy like Leonsis it’s embarrassing. The interface is not great. Trying to get a window on left or right to close to watch a full screen is frustrating. Last I tried no Samsung app so have to use AppleTV device. Video and sound quality is fine but overall not a fan at all.
They listened
What a spectacular improvement. Love the app. Easy discovery and great experience.
Audio Issues
I have audio issues with the app. It’s Very VERY low while volume is on max. I switch to a diffrent app and sound is fine. I switch back and it’s super low. Please Help
Much better
App experience is sooo much better
Frustrating
I would have given this 2 or 3 stars, because it does do the basic service of showing the games, though if you don’t watch them live, good luck. The 1-star rating was achieved when I moved, still within their zone, and they decided I no longer had an account. Their customer service would leave out the period in my email and write back emphatically stating that no one at this email address has an account with Monumental. I tried several times and finally gave up. (It must be AI. No human being can be that stupid.)
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Response from developer
Hi, I am so sorry to hear that you have had a subpar experience with the Monumental+ app, that is not what we intend for our fans. If you reach out to appsupport@monumentalsports.com, we will personally look after your situation and get you back in the game.
Have enjoye the Monumental network watching the women’s basketball
Basketball and the other sports. I am on Xfinity and chose to subscribe to monumental which increased my monthly payment but it is worth it.
Worst Owner in Professional Sports
If you’re interested in watching a bunch of underachieving overpaid athletes sucking up to a Greedy Owner, download this App. The Wizards, Capitals & Mystics all Stink! Don’t take my word for it. Go to Tankathon.com. You will notice that all three of these teams are Lottery Bound. The Owner is great a raising Ticket Prices while consistently providing low quality loosing entertainment. Unless you have a strong stomach, be advised that watching this App can be extremely Gut Wrenching…Viewers Beware!
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Monumental plus
NA
Super Spotty
Works for months and then it breaks on me and I can’t get it to recognize my cable subscription. It’s poorly made and is terrible on both and AppleTV.
Stupid app
All I want to do is get a Ticketmaster ticket that someone gave me to see a game. After several attempts (changing password as TM NEVER saves it) to get into my Ticketmaster acct I am then excited to see I have to download another useless app. This useless app wants me to pay for a subscription or connect to my TV provider. I don’t want a subscription and do not have a TV provider. How can I just print the GD ticket? Insane.
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Worst. App. Ever.
This is hands down the worst TV app around. Every time I open it I have to verify my account only for it to tell me my phone is already linked. It won’t stream to a tv without freezing after a few minutes. When you use the TV app it is extremely difficult to connect your tv provider if you have cable. This app creates a ridiculous amount of frustration for the user to connect services.
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Terrible
My first time leaving an app review. This is the worst app I have ever tried to use. D.C. needs to figure out a different way to stream or sell the rights because this isn’t it. Fix the bugs!
Terrible user experience
So glitchy and inconsistent
