Moonlight User Reviews

Customer Experience

Positive experience20.0% of reviews
Neutral6.7% of reviews
Negative experience73.3% of reviews

~ Based on 15 written reviews from the US App Store.

Is Moonlight Safe?

Not enough ratings yet to assess Moonlight.

Is Moonlight Legit?

Moonlight: Smart night light appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Moonlight is 68/100.

Based on 68 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Get a different device

I cannot get it to connect at all. Have tried severything possible. Can’t get ahold of support either. Very poor design because the idea and everything else is great. Can’t change the time, set up alarm, or anything…

To many issues

This app work one minute than it’s faulty the next I’m disappointed

Please add slow fade out stop of sound

It works perfect. Would really appreciate if you could add a feature in app so that the sound gradually slow down to stop rather than hard stop.

👎🏼

cannot get the bluetooth to work at all. that’s the only reason i bought this light.

Response from developer

We are very sorry for the inconvenience caused. We have fixed the issue and can use it normally after updating the app at the App Store.

Good

As soon as I change my phone, it could not be paired anymore, but I sent an email to them and they answer me quickly, and my problem is solved.

Response from developer

I'm very sorry for the inconvenience caused. We have fixed the issue and can use it normally after updating the app at the App Store.

Loved it until it stopped working

Worked until I updated my phone and now it won’t connect at all. Extremely frustrating.

Response from developer

I'm very sorry for the inconvenience caused. We have fixed the issue and can use it normally after updating the app at the App Store.

Bad

As soon as I change my phone, it could not be paired anymore.

Response from developer

I'm very sorry for the inconvenience caused. We have fixed the issue and can use it normally after updating the app at the App Store.

Stopped working with phone update

This was working great till I updated my iphone a few days ago. Now it won’t find the light. I hope they fix this asap. My husband didn’t update his yet and it works on his phone. Please update your app.

Response from developer

I'm very sorry for the inconvenience caused. We have fixed the issue and can use it normally after updating the app at the App Store.

ugh

the app was working perfect and then i updated my phone to the current IOS 16, and now all of a sudden it stopped working and i can’t pair the light/sound machine to the app AND i can’t find the already paired sound machine on my app anywhere. i was LOVING this light/sound machine combo too. very irritating and frustrating.
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Response from developer

I'm very sorry for the inconvenience caused. We have fixed the issue and can use it normally after updating the app at the App Store.

Stopped working with IOS 16.4.1

This app stopped working when I’ve installed new iOS version. It can’t find by Bluetooth the lamp. Can that be fixed?

Response from developer

I'm very sorry for the inconvenience caused. We have fixed the issue and can use it normally after updating the app at the App Store.

Frustrated

First time I paired the light to my phone was super fast and easy but light unpaired for whatever reason and I am finding it impossible to re-pair it!

Response from developer

I'm very sorry for the inconvenience caused. We have fixed the issue and can use it normally after updating the app at the App Store.

Not great

This app works for two days then has to be deleted and re downloaded to work. When it connects which isn’t often kid actually likes it.

Decent

Decent app when it works. Bluetooth will always connect to the device (after I have to search for it manually), but half the time, the sound doesn’t work. The light feature can always be changed with Bluetooth, so I know it’s connected, but the sound doesn’t come out. I have to physically get up and turn it on/off with the hard button.
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Can't find device

Pretty much a useless device. Can't find the device after it's already been paired for a month.

Response from developer

I'm very sorry for the inconvenience caused. We have fixed the issue and can use it normally after updating the app at the App Store.

No customer service

Trying to connect and is not easy…finally got connected on iPhone, but cannot add to my tablet. Sent email several days ago and no reply…..will probably return. And I can’t even complete this review as it doesn’t like my names