Poor subscription and customer service
Got the one time subscription and am still being charged months later despite cancelling my subscription and deleting my account and the app. Customer service fails to respond when I request a refund.
Don’t waste your time
Don’t even get hooked on a book because you won’t be able to read it without an ad. I tried to top up for the last 5 days and it won’t let me top up no matter what I do. I had been topping up previously so this came out of nowhere. I tried to talk to someone in their “service chat” about it and they have not been consistent for 3 days. I have been trying to figure out what’s going on for days and haven’t heard anything of use. I won’t be reading anything else and I will be deleting the app.
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SCAM
I paid for a membership months ago and I haven’t been able to cancel it - they made it impossible! I’ve lost over $200 dollars because I can’t cancel it…
AVOID
The app itself is fine, but expensive to use if you don’t sign up for the VIP service. However, also avoid doing this!!! Once you’re in it, you seemingly can’t get out of it and it just keeps charging. I have tried every method possible, including contacting an email address I found online and email came back undeliverable. Don’t go through the hassle!!
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Cancellation
I struggled with cancelling subscriptions on apps similar to this, if you are struggling to find where to cancel your subscription I think you can go to the app from which you purchased it e.g. PayPal. If you find your subscriptions from there you should be able to cancel your subscriptions. (I did ask Chat GPT to help so if this doesn’t work you could ask it yourself with the personal specifics)
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