Best App
I just updated my App without realizing there was a new version. I was so disappointed that the app didn’t work for two days. MOOV has been helping me with my swimming training since 2017, until two days ago. I’m very happy to have this new, updated version. I will try it tomorrow!
This was such a great app/hardware
Well as of 01/29/26 it looks like the app no longer works.
I’ve used the hardware and the app to track my swimming since it first came out and it was a game changer for me.
But as of the most recent update to iOS, it keeps quitting in the middle of uploads.
Supper bummed. This was a great app and a really good piece of hardware for swimming.
RIP Moov… I might be your last user signing off.
I’ve used the hardware and the app to track my swimming since it first came out and it was a game changer for me.
But as of the most recent update to iOS, it keeps quitting in the middle of uploads.
Supper bummed. This was a great app and a really good piece of hardware for swimming.
RIP Moov… I might be your last user signing off.
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After IOS 17, it is not working
Unbale to give the locational tracking permission.
Abandoned app and product
Maps don't load anymore.
Used to be great, not sure why did it die. Love mine
Used to be great, not sure why did it die. Love mine
Terrible
An absolute waste of time. Their bands aren’t secure at all and one bump undoes them. The company is garbage at responding to anybody with issues without showing them you’ve reported them to relevant governing bodies. Their items frequently break and are constantly delivered broken. Multiple glitches in recording. The workouts follow no logical path and are all 100% the same and show that whoever wrote them has NO understanding of how to write a program.
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This app was amazing
I tried to change my password and the website on my phone and laptop says the site is corrupt. Idk I just returned the item.
Core functions lacking
The fact that you have start a workout or swim within app on your phone to get band started tracking your motion is very annoying. I don’t understand why this type of device cannot passively track a swim or run? Whenever it happens and then sync later? Also having to tap device to get it to sync is also a downside. After getting a Moov Now, I can see it’s more marketed to someone that is just getting started with physical fitness, with the robo trainer trying to talk to motivate you. Someone that just wants this thing to track distance of swims or runs and is already an athlete will find app cumbersome. This only got two stars because the wearable itself is well executed and comfortable. However the digital user experience and manual steps needed to make it work make the product a real pain to use. Please update the app soon to make this product more usable going forward. Still selling physical product on Amazon and then abandoning app is not cool.
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Not well supported
I bought a Moov now off Amazon for swimming. It seems to track just fine unless it fails. Out of about 25 swims it lost connection on 2. The coaching isn’t all that great. I like the work outs but again it can be a bit glitchy. It is especially frustrating when you are trying to get that last squat to register correctly. I purchased the HR addition on July 5th but no product or response from emails. No phone number to call. Not many updated on social media accounts. The business must be going under. You’re probably better off spending your money on something better.
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Good app - would like ability to customize workouts
Have used app for a while for both running and road cycling and it tracks the workouts well. I liked the addition of HR monitor tracking that was added after the first Kickstarter release.
The voiceovers on the outdoor cycling though are off especially when it comes to altitude gains - it seems to track gains from sea level and not from any altitude related to my workout location.
Would love the ability to put HR targets in cycling. Under running section, Open run and Open HR run have the start of what I would like. Additional changes should be able to have multiple intervals with different targets which I haven’t seen the ability to do yet.
The voiceovers on the outdoor cycling though are off especially when it comes to altitude gains - it seems to track gains from sea level and not from any altitude related to my workout location.
Would love the ability to put HR targets in cycling. Under running section, Open run and Open HR run have the start of what I would like. Additional changes should be able to have multiple intervals with different targets which I haven’t seen the ability to do yet.
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No updates?
Been no updates for over 1 year and still no ability to use an improved voice. Lots of other options that are better now. Needs an update. Very disappointing.
They no longer exist
I purchased the Tracker and Heart Rate monitor at the start of December. I have had no update on shipping or had a response by the customer service team. They no longer are active on social media, I have lost my money. Look at when the app was last updated... I suggest you find alternative activity tracking service.
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Out of business?
Lack of updates over the years makes me doubt the app and business in general is operational. If they are, they certainly don’t care about their users. I’m looking at a history of unanswered questions, unfixed bugs and lack of incremental improvement.
For the second time I’ve just lost a swim workout when presented with a screen during sync that asks if I’d rather continue workout or “Abort”. A bit scary that. A bit sci-fi. Am I on a battle field? What will happen? Will I lose my data? Seems so... all I was looking for was “Continue sync” but apparently that wasn’t available to me. Instead an hour wasted. I’ll probably just get an Apple Watch.
For the second time I’ve just lost a swim workout when presented with a screen during sync that asks if I’d rather continue workout or “Abort”. A bit scary that. A bit sci-fi. Am I on a battle field? What will happen? Will I lose my data? Seems so... all I was looking for was “Continue sync” but apparently that wasn’t available to me. Instead an hour wasted. I’ll probably just get an Apple Watch.
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awesome
Without exaggeration ..
it is one of the best sports programs .. and the device is unparalleled
it is one of the best sports programs .. and the device is unparalleled
Useless support team
Don’t buy the tracker you need for this app. The support team doesn’t have a phone number and will not reply to your emails. I still haven’t received the tracker I ordered three weeks ago and nobody will talk to me about it.
Scam
- product faulty and does not do what it says
- app not updated in a year
- return form on site no longer exists
- reply to emails with automated requests
I can’t stress this enough. Do not buy this product, it does not work and is no longer supported in any capacity.
- app not updated in a year
- return form on site no longer exists
- reply to emails with automated requests
I can’t stress this enough. Do not buy this product, it does not work and is no longer supported in any capacity.
Good app, needs to be more flexible
Users should be able to set app volume independently of changing the volume of other apps. For example, when I set the coach app volume to low, I don't want the volume of my streaming music to change!
Mohammad
I cant login my moov acount!!!
Time for update
I really enjoy using Moov during my exercises, and I think it offers good HR monitoring in a non-conventional form (i.e. headband) which I really like.
Having said that, I do feel like it is time for an update to the app from the developers of Moov. I would really like to see more improvement in the syncing of data with Apple Health (particularly the HR data), and perhaps better general tracking g for the Moov Now, when wearing it for everyday tracking, which I feel is inaccurate when worn on the non-primary (i.e. the left ha d for me).
Having said that, I do feel like it is time for an update to the app from the developers of Moov. I would really like to see more improvement in the syncing of data with Apple Health (particularly the HR data), and perhaps better general tracking g for the Moov Now, when wearing it for everyday tracking, which I feel is inaccurate when worn on the non-primary (i.e. the left ha d for me).
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Ain’t working
I’ve been using of for a long time now, but my Moov wrist band stopped working a couple of months Back and hasn’t recovered since then. Please help.
I have 4 moov wristbands, and none work anymore.
I have 4 moov wristbands, and none work anymore.
Annoying! Requires location services to be always on
Annoying! Requires location services to be always on. I don’t think this was always the case. Please fix so I can give additional stars.
