Terrible don’t trust
I scheduled a ride to the airport 4 hrs a head of time and it accepted and gave me confirmation and even 1hr before my ride I got driver information and car, all seemed well. Until my scheduled time came then the app went black, I called, I emailed, nothing came about no ride no response. I had to quickly order a Lyft and hope for the best (it came 5min later 😮💨), what a nightmare!!! NEVER AGAIN!!!
Show more
Doesn’t Have The Support to Function
I wanted to switch from Lyft to Moov because I believe rideshare drivers should be paid better wages, but every single time I request a ride the wait time is either incredibly long, a made up lie of a number, or my ride gets cancelled because a driver cannot be found. Am I spoiled? Have I gotten used to the luxury of instantaneous travel via Lyft? Why can’t we just have old fashioned cabs and streetcars everywhere again. Anyways, this app and this company don’t have the means to provide what they promise. Hope that improves for you.
Show more
Couldn’t get a ride
I have tried to get a ride 3 times and haven’t gotten anything
Outstanding Service Made My Minneapolis Visit Seamless
I had an exceptional experience using this rideshare app during my recent trip to Minneapolis. From the moment I requested my first ride, everything exceeded my expectations. The drivers were professional, friendly, and knew the city well - they even shared some great local recommendations that enhanced my visit.
What impressed me most was the reliability. Every pickup was on time, the vehicles were clean and comfortable, and the app worked flawlessly throughout my stay. When I had a question about a ride, customer service responded quickly and resolved everything professionally.
The convenience factor was incredible - whether I needed to get to meetings or explore different neighborhoods, the service was consistently excellent. The drivers took efficient routes and made the entire transportation aspect of my trip stress-free.
I'll definitely be using this app again on future visits to Minneapolis and would highly recommend it to anyone visiting the Twin Cities. Five stars for reliability, professionalism, and outstanding customer service!
What impressed me most was the reliability. Every pickup was on time, the vehicles were clean and comfortable, and the app worked flawlessly throughout my stay. When I had a question about a ride, customer service responded quickly and resolved everything professionally.
The convenience factor was incredible - whether I needed to get to meetings or explore different neighborhoods, the service was consistently excellent. The drivers took efficient routes and made the entire transportation aspect of my trip stress-free.
I'll definitely be using this app again on future visits to Minneapolis and would highly recommend it to anyone visiting the Twin Cities. Five stars for reliability, professionalism, and outstanding customer service!
Show more
Better than the rest
Way better than the other options!
Excellent service with principles
While I’ve often used Lyft and Uber in the past, Moov’s commitment to drivers and riders alike really make it stand out. The fact that they provide a pain-free experience doesn’t hurt either! Highly recommended.
Best Option
Moov is by far the best option in the Twin Cities for ride sharing. They actually pay fair wages to their drivers and the founder is a super nice local guy actually invested in our community. Make the Moov!
Didn’t provide a ride.
I am a big fan of the idea of this rideshare, but I had a ride scheduled to take me to the airport, and just over an hour before the scheduled ride, the app told me they were not able to provide me with a ride, and cancelled my request, so I had to use a different app.
Best Ride share app in Minnesota !
I honestly cannot wait until MOOV ride share app expands nationwide and internationally as well ! Finally a company that actually CARES about community and giving back, not only to their customers, but also to their drivers 🙌
Best new rideshare
I recently discovered MOOV, and it has completely transformed my rideshare experience! Unlike other rideshare apps, MOOV stands out with its customer-first approach, local roots, and commitment to drivers. The app is easy to use, reliable, and designed with both riders and drivers in mind.
I love that MOOV offers affordable rides while still ensuring drivers are paid fairly. The focus on community and innovation is clear in every ride. Plus, the unique features—like a smoother booking process and better driver matching—make MOOV the ultimate choice for anyone looking for a better rideshare option.
If you’re tired of the big-name apps and want to support a company that truly values its community, download MOOV now. It’s the perfect mix of affordability, safety, and top-notch service. Highly recommend for anyone in the Twin Cities and hopefully beyond!
I love that MOOV offers affordable rides while still ensuring drivers are paid fairly. The focus on community and innovation is clear in every ride. Plus, the unique features—like a smoother booking process and better driver matching—make MOOV the ultimate choice for anyone looking for a better rideshare option.
If you’re tired of the big-name apps and want to support a company that truly values its community, download MOOV now. It’s the perfect mix of affordability, safety, and top-notch service. Highly recommend for anyone in the Twin Cities and hopefully beyond!
Show more
Looking forward to making a Moov!
Decided to give MOOV a try while on a business trip here in Minneapolis. Straightforward pricing, timely pickup, and rates were better than any other ride share apps out there. Looking forward to MOOV expanding to other metro areas. Also, their business model of taking care of drivers is a gamechanger!
Show more
Awesome Ride Service
MOOV has done it right. The app is intuitive and easy to use and the service is top notch. I’ve used other ride services and this is without a doubt the most friendly and professional one of all
More user focused!
Excellent to see alternatives to Uber and Lyft! I hope to see them expand to Chicago in the near future!
Finally a ride app that gets it right!
Excited to have MOOV as an option to get around town. App is easy to use, and pricing is fair.
Way better than the rest
Moov has stated their goal is to balance rider and driver experience and they seem committed to do just that. Quite exciting. Since the other companies resort to threats, maybe the should just beat it and leave the TC. Thank you for providing this service!
Review
Great app!
MOOV is taking over
I can already tell this app and company are more transparent and better for customers and drivers
