Moovy, Finnish parking app User Reviews

Customer Experience

Positive experience0.0% of reviews
Neutral7.1% of reviews
Negative experience92.9% of reviews

~ Based on 14 written reviews from the US App Store.

Is Moovy, Finnish parking app Safe?

Moovy, Finnish parking app appears mostly safe based on user ratings. AppsHunter Safety Score for Moovy, Finnish parking app is 84/100.

This assessment is based on 35 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.6% of ratings point to a safe experience
0.0% of ratings suggest some concerns
9.4% of ratings point to a risky experience

~ Based on 32 App Store ratings for Moovy, Finnish parking app.

Is Moovy, Finnish parking app Legit?

Moovy, Finnish parking app appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Moovy, Finnish parking app is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Does not work with a French number

.

Useless

First thing the app does is asking for your phone number (a very necessary thing for paying car parking right ? Gotta have data to sell to spam companies), but all you get is "oops something went wrong ! Try again later". Guess what ? "Later" doesn't work any better. And then I'm the one left with the parking fine.
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“Vyladěná aplikace”

Aplikace nepodporuje zahraničí telefonní čísla

Not working for foreign numbers

Not working for Czech phone numbers, how am I supposed to buy a parking ticket?

Doesn’t work with +1 area code

App doesn’t work with US&Canada area code. And the parking location doesn’t allow other payment methods. I’d give the app 0 stars if that was an option.

Not for foreigner !

Foreigners without Finnish mobile number cannot subscribe. So not suitable for tourists in Finland. Moreover, very parking place managed by moovy cannot read foreign plate numbers ( such as European) so you get in without problems but can’t get out.

Not working

App is not working for a non Finnish phone number.

Does not allow USA phone number for account

Does not allow USA phone number for account

Not working

App doesn't work at all for my Czech number, how are we supposed to get to our car when it's behind locked doors?:/

Apparently needs a Finnish number

Doesn’t let you start if you don’t have a Finnish phone number.

Customer service

Use the app VERY carefully, since your misunderstandings will be your own problem. Customer service won’t try to meet you halfway.

Weird situation with subscriptions, since they cannot be made for one month as the contract ends in the end of the following month. Thus, even if the subscription is both started and terminated on the August 1st, it will go on till September 30th.

Camera recognition feature works only with standard Finnish license plates, which was inconvenient (we had to call the customer service of the parking to enter or exit the parking lot).

All in all, I didn’t like the experience at all, wouldn’t use the app again.
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Response from developer

Thank you for the feedback. Sorry to hear that you have had problems with our service and we haven't been able to communicate clearly enough about the terms. Sincere apologies!

Need a Finnish phone number

Probably makes parking very easy in many places in Finland but doesn’t work with most non-Finnish phone numbers!

Will charge you for free parking

I parked at Ratina, which has one hour free parking, for about 15 minutes. Was charged 1€ for it. Contacted customer service about it, never heard back. Today, my husband took the car and parked in a Moovy-use lot, and the app didn’t tell me until after he’d paid 4€ for his parking there— AND I’ve been charged the same by the app. I just emailed customer service about it, and got the same “our customer service lines are congested...” message I got the first time. I’m sure they’re congested by people wanting their money back.
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Add English

Add English language please