Screwy apps
So I have a Ram Truck/Jeep/Dodge Durango
You have to download all 3 version of the apps (Ram-Dodge-Jeep) now separately.
Even then when you log into them separately it will take you to the first one you downloaded and you can’t set up different accounts for each Brand.
Also when you set up/add a NEW VEHICLE in the garage it won’t recognize the VIN number.
Lastly the map feature to locate and set a preferred dealer doesn’t work!!!
You have to download all 3 version of the apps (Ram-Dodge-Jeep) now separately.
Even then when you log into them separately it will take you to the first one you downloaded and you can’t set up different accounts for each Brand.
Also when you set up/add a NEW VEHICLE in the garage it won’t recognize the VIN number.
Lastly the map feature to locate and set a preferred dealer doesn’t work!!!
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Booking System works
I will see for sure on Wednesday, but I have a high degree on confidence. I would like to see how the people doing the work like.
Maintenance records made easy
With My Mopar, all of my vehicle maintenance records are instantly accessible. Since anything done by my chosen dealership, records are automatically updated saving me having to remember to log them in or write them down.
App won’t refresh location or refresh feed
The app will not refresh and it will not show where my vehicle is located. The last time I vehicle was tracked was 57 days ago and I have driven ever since then. The app will not refresh when I attempt to refresh my location. This app was incredible and worked for years until now recently.
Service feature not actually connected
I went through the process of setting up a service using the app. It said the dealership could pick up and drop off my Jeep. I went to the dealership to confirm the appointment but they did not have it in their system nor do they offer the pickup drop off service. Clearly this app is a “work in progress”.
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Decent App
I would like to see more notifications from the App, such as when to get an oil change.
Useless most of the time.
It seems to never want to activate my iPad when I’m in my car trying to work. I have no idea what the problem is that I’m supposed to have connection at all times in the car. This is not just a one off occasion this is 90% of the time it doesn’t work. I end up having to call someone again to fix it for just that moment.
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Ok but not really usefull
It’s an ok app but I haven’t found it useful.
What is particularly annoying to me is that the “sign on” credentials are shared across three other apps and if you can’t remember the password it creates a cascade of changes due to the dependency. But I guess that is most annoying is that when selecting a new password they restrict “special” characters and the error warning doesn’t include all of the characters that are in the restricted list. Which is sloppy and silly programming.
What is particularly annoying to me is that the “sign on” credentials are shared across three other apps and if you can’t remember the password it creates a cascade of changes due to the dependency. But I guess that is most annoying is that when selecting a new password they restrict “special” characters and the error warning doesn’t include all of the characters that are in the restricted list. Which is sloppy and silly programming.
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Does nothing after tapping recall notice
The app says “your vehicle has 1 recall notice.” I tap on that. I get a spinny icon for a few seconds. Then it just shows me the app Home Screen again. Doesn’t actually take me to the recall notice.
Update Jan 2022: issue still hasn’t been fixed, dropping my rating to 1 star.
Update Jan 2022: issue still hasn’t been fixed, dropping my rating to 1 star.
Gladiator Rubicon
Enjoying the heck out of my new Rubicon. Never owned such a great vehicle which is so versatile. Military service driving hummers- MRAPS and other vehicles were fun; but this Jeep is ultimate fun because I own the vehicle.
Best Regards,
JW-SOLUTIONS
Best Regards,
JW-SOLUTIONS
Manually add service record
After complained to Mopar about inability to use this app found out can only use alphanumerical figures
Was pleased with quick response by Mopar for there assistance
Was pleased with quick response by Mopar for there assistance
Screwed by finance manager
Bought a low mileage used vehicle
Was duped into an extended warranty by the finance manager that straight out lied to me.
He bait and switched the coverage with out explanation.
When I had a major problem with the vehicle I found out he had activated the warranty at purchase date knowing I had 1 year full factory warranty left.
And both had expired together
750$ lost for purchase of extended warranty and 2000$ repair bill on the drive train
Was duped into an extended warranty by the finance manager that straight out lied to me.
He bait and switched the coverage with out explanation.
When I had a major problem with the vehicle I found out he had activated the warranty at purchase date knowing I had 1 year full factory warranty left.
And both had expired together
750$ lost for purchase of extended warranty and 2000$ repair bill on the drive train
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Mopar
The app is very easy to navigate I have used it each time I need to bring my Jeep in for service. I don’t have to tie up the phone line unnecessarily. That makes me feel good
Awful. Why are there so many apps that do the same thing and none work?
So for some reason, you get no less than three different apps when you buy a Jeep. The only one of them that’s of any use whatsoever is Uconnect, which does not work with Wranglers - so if you go from a GC to a Wrangler, for example, say goodbye to your super convenient health check dashboard. The other apps - Mopar and Jeep, are totally redundant and both are useless. Can’t book service. Can’t update your vehicle. What exactly is the point of this??
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5 stars is a definite LIE
You can never make a service appointment on the app or website. Really wish i could post a video of the issue. Never show date or time on the app. On the website you can’t get past “next step” on the location page. Crappy crappy crappy!!!
Phones
Please add the iPhone 12 Pro Max, to the list of phones. I recently got that phone, but it’s not on the list of phones to connect. Add it and i’ll rate this app five stars.
No information flow
The theory of this app is great. However, when it comes to making appointments at a dealership, it falls VERY short. If there are specific things that I need to have them look at and they aren’t listed in the prepopulated selections, there IS an “Other Services” selection. But when I fill in the specific details in the notes box in length about what I need the to inspect/diagnose, NONE of these notes make it to the dealership……at all. To include the fact that I was going to wait for my vehicle. There also needs to be a “Rental Required” drop down selection that this app doesn’t have. Until these fixes are implemented, you are better off just calling the dealership and scheduling your appointment months out, as they all seem to be short rentals as well.
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Can’t schedule service!
I like that I can access my owners manual using this app but scheduling service on iPhone X iOS 14.5.1 is a no-go. Can’t select anything from the service advisor forward. There are no options to select - no service advisor, transportation preference, date/time options. Nothing. My dealer’s service department never answers their phones or calls back, either, so now I have to make an unnecessary trip just to schedule service. Ridiculous!!
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Loses data
I spend a few hours entering maintenance records data into the system. After initialing allowing me to do so, it stopped accepting records. Then, it deleted all the data I had entered. Lame app. I called MOPAR for assistance twice. Initially, I was told that the app had “been reset” and I should be able to continue. However, when I went back in to resume entering data, it would not allow me to do so. I called back a second time, and was put on perpetual hold. Very disappointed and dissatisfied with both the app and the customer service.
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Worked Great now deleted my data
I had this app rated as 5 stars at first. I was able to keep all maintenance records updated on app. Went to dealer fir a recall and they were able to see all the work completed. Suddenly, I went to add a maintenance entry and all my records were deleted except for the dealer entries. Now it’s useless for me, and I’m beyond angry because my entire inputted history is gone.
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