Mortgage by Zillow User Reviews

What users say

Top reviews

Zillow Board of Directors

I would like to ask a question as to why the Zestimate number, house value ranges, etc., shows changing numbers online before an appraisal is submitted? Why do these numbers fluctuate? Why do the numbers not remain the same until the house has been appraised and ready to close.

Even if the appraiser doesn’t view this site. I believe anyone viewing the Zillow info chart online may believe that those numberm are accurate & reached by qualified licensed person?
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Love it

I love this calculator- I only have one suggestion! Can we please not lump HOA fee and Property taxes into one payment within the calculation pie-diagram, it’s nice to see what makes up each payment - thank you!

US Bank Mortgage Lender

I want thank Zillow for this mortgage app. I just purchased a home and found US Bank. The experience was outstanding. My US Bank mortgage loan executive Denny Bennett was outstanding. He was able to execute the mortgage and close within 30 days. He was extremely communicative throughout the process! Thank you Zillow and US Bank.
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Great tool

Easy to use, Zillow is a wonderful application to search and purchase a home. Highly recommend it.

OK, but there are better ones out there

This app is decent, but let me tell you you should have the ability to type in exact numbers instead of using a scroll bar to choose your mortgage amount and down payment.

For example I was trying to put a certain number and it was not available, so this definitely needs some work

Almost there

Overall a good straight forward tool. I would have loved for them to offer a few improvements though. 1) save your results for different properties so you can easily access and customize (you can only export to an email). 2) input your own PMI 3) improve the scale for property taxes which currently stops at 10k.
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Loving this App

I love Zillow app the best because it provides everything you need when looking for a home. I especially like the ‘street view’ because I am able to see how it would like driving up to a potential home and that in itself is a decision maker or breaker.

I’m really happy to see your app

Everyone is very courteous and attentive to my needs and requests and I appreciate the professionalism and the attention to my needs I give you two thumbs up and ten on a scale of one to ten awesome app and customer service and great work and I have all the information I could ever need to help me make choices great place to go shopping lol thank you very much for letting me know that I have privacy and love to be able to do most stuff on my own through the process and I am enjoying this app very much and the photos and video tours are awesome thank you and I also welcome your feedback on my use of the app please email me anytime
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Best to shop rates

The best feature is that I can get quotes from brokers and then shop around for best deal.
By the way, I had used this app back in 2014 to shop for rates.
Other features are good like payment calculator etc.

Not terrible

The app’s a little confusing to sort through at first. You can’t swipe to go back like you can on a lot of other apps. However, the app runs smoothly and is a pretty good way to calculate how much home you can afford.

Fun fact: A recent study of over 10,000 millionaires found that the average self-made millionaire paid off their home in about a decade, and never refinanced thereafter. So maybe the 15-year option with no prepayment penalty is a smart move.
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One Stop Shopping

Zillow can find you House for sale/rent, lot for sale or rent an apartment. Set your parameters and you have results. On the top it is connected with local county property site. From property tax tab it will tell you complete value history and can also take you to county tax website directly for that particular property. Where you can see real detailed property description and tax payments history. Zillow calculator app can give you idea of monthly payment without going to banker. If you request for finance the house, someone may call within reasonable time. Zillow made the house buying so easy.
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I love this app but don’t love this version

I have had this app for around 4 years. Over that time the functionality of it has pretty much stayed the same: calculate how much house you can afford and calculate how much your mortgage will be. For the last 6 months, the function to put numbers in to the equation has been broken. It is now broken to the point where I can’t make any calculation. I love this app so this is very disappointing.
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Wha happened????

Loved this app but it developed a lot of issues in the last couple of months. I keep waiting for someone to fix it, but still nothing. Using an iPhone 7 and you can’t see the numbers you’re punching into the calculator and it renders the whole thing to be useless. Switching soon if there is no fix.

Has some bugs.

I really enjoy the app. I find that it has some bugs, which are aggravating. It is difficult to change an entry when you make a mistake on the home affordability calculator. The screen is covered sometimes by what is supposed to be the final number that you can afford. What this does is block the top of the screen to where you can’t see what you are inputting. Very frustrating. I tend to give up. The idea behind it is great. Just would like for it to function as Intended.
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Used to be great

I used this app all the time, and about a few months ago there is a glitch on my iPhone 7plus to where I can’t see the amount of the loan that I am inputting. Nor can I erase. It makes the app useless to me and is way more than an annoyance. Fix it Zillow.

Great until recently.

I have used this app for years and it has always given me reliable mortgage estimates. Recently the app has been giving me problems and there have been no updates to solve the problem. In my app I am not longer able to actually input the mortgage price. That place where I used to type in the home price just disappeared one day and no update has been released to solve the problem.
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User selected fields are missing amounts

It’s near impossible to use the payment calculator because many of the fields are missing the amounts that have been selected. For example: Home price, interest rate %, property tax amount, home owners insurance amount.

While the total monthly amount is displayed at the top Poe chart these individual amounts need to be added with their selection section. Thanks!
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Need to fix glitches

This app used to be amazing! We used it frequently when shopping for a home. However, it now limits your field of view more every time you select an area or a number you need to edit. The numbers don’t show up at the top like they used to, and overall it is quite glitchy now. I have an iphone7 and my husband has a 7+. We both have experienced the same issues for about a year now. It is quite sad. Otherwise I would have given the app 5 stars.
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Last update has problems

This app was the best but the recent update took away the ability to see numbers when putting in the numbers. So I don’t know what numbers are being typed in. It’s happening on both my iPhone and my iPad so it’s not a glitch on my device. Please fix this. If this gets fixed it will be a five star.

What happened to the numbers I key in????

The app has been great until recently but then all the numbers I key in for the mortgage calculator are now gone and I have no idea what the amount, percentage rate, or anything I'm entering in.

Also the more I type in on the calculator everything drops lower and lower on my screen as I type...makes no sense and very frustrating.

I still really like the app but that needs to be fixed soon or I’ll find another mortgage app to use.
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