Moto Services User Reviews

Top reviews

Bugs need fixing

It would be a good app if it worked properly. Gets stuck in permanent loading, never completing.

Rubbish

Just does not work

Bugs

Bugs and no offers and crashes when click ‘suggest offers’ overall really poor, get your act together it’s 2024!

Pointless without the offers

Why on Earth would anyone want this app now they’ve removed the offers? There’s no information on here that you can’t find, easier, elsewhere.
Totally pointless.

🎵Memories

Used to be a decent app with the daily deals so had an incentive to stop off. All gone.!! Just about how we can rip you off now. So sad…..🙁

Rubbish, no offers and can’t sign in

Old app used to give you some offers to slightly offset the astronomical cost of a roadside burger. This new one is impossible to navigate and Google sign in doesn’t work either. No offers that I could see, waste of time

It just doesn’t work!

None of it works well or consistently. Been trying 20 mins to order a coffee still can’t manage to. Don’t bother!

Waste of time app

The money off deals have gone and their fuel prices are extortionate- avoid at all costs.

Offers

What happened to the offers
Waste of time now this app

No more vouchers

Rubbish new app since lockdown they have got rid of money off vouchers. Waste of time app im about to delete

Wheres the Daily Deals Gone

Pointless as it doesnt work and i cant see deals anymore

...

Waste of my time

Did anyone check this app?

Times you out after a couple of seconds. No chance of actually making an order.

Awful app

Continually logs you out. Apple Pay or PayPal not available. Lot of effort to use and actually order with. Resulted in me giving up and going elsewhere

Taken payment from bank but APP says payment failed TWICE!!!

Ordered a Burger King from Knutsford service North via the app to take advantage of the TASTY2 code which gave you £2 off your first order. My bank details came up Confirming that the payment had been successful then the app decided that “Payment had Failed”. I hadn’t noticed this on my first attempt so was trying to find a way to contact the app owners to report the issue but there isn’t any way to do it. I then thought (after speaking to the Burger King staff) that I needed to receive some sort of email receipt (the guy didn’t speak very good English and got a little confused but was as helpful as he could be). Tried again on the app again bank confirmed payment had gone through but the app decided it didn’t!!! I don’t know if this was due to the order stations being not working (12:25pm ish 1st March 21) but I’m now £12 out of pocket and no food. I want my refund!!!!!!
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Buggy app

Takes forever to load, have to do stuff all over again and times out when I make an account. Just wanted a couple bloody burgers that’s all

The worst app ever

You can’t even use the dam thing ! It’s awful ! Waste of time

Faulty

Downloaded. Tried to order through app but kept saying timed out. Even if it was only 10 seconds to do an order. Waste of time, quickly deleted. But hey they have my details still eh for promotions

Completely useless

Kept timing out

refused to take the discount code

refused to take the credit card or bankcard.

After 10mins of trying to set it up and got it working then would not take the discount code as it said it has been used!!!

100% waste of time!!!

Removed from my phone!

Not so tasty2

I have just visited the Southwaite Moto Costa and spent several minutes trying to negotiate the App to order a Large Skinny Latte with the intention of receiving £2 off my first order, as advertised. After a previous bad experience when I could not even get to the menu last week at a Moto on the M3, I was able to get to the menu at Southwaite.

I managed to negotiate the various options on the Costa menus and it was only when hot to the checkout page that the infuriation began...

The App comes up with a ‘collection only’ box, (even if you choose ‘eat in’ - please note I tried both ‘eat in’ and ‘collection’ options various times), which is fair enough in these times. You get to choose the day & time for the collection of your order. The only problem is, it does not past the (only) option for today, let alone giving an option for a time, because the App does not allow a ‘today’ option - it just freezes as if to say - you want it today?

Of course I would, but you are unable to do so, even though you are outside the Costa kiosk trying to order it. Upon showing to the lady at the till, she could see the issue and resolved it without using the App.

I only hope that Costa are not now going to have to make have a dozen coffees for no customers!

I know this App is new and there are bound to be teething issues, but if you are unable to order anything, then it is pretty useless...

I am reluctant to let technology beat me, so shall try again in the near future, where I’ll post an update.
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