Streaming failed
It just doesn’t work. Even when you manage to link the sensors to the app and start logging it says syncing failed to both sensors. Can’t you just fix it to make it work?!
Response from developer
Hi Dimitrika, Sorry about the sync failure issue that you encountered. There are quite a few reasons that could lead to sync failure. Could you reach out to our support team and give more details about your issue via https://www.xsens.com/request-support? Thanks!
Crashes
I needed to use the android app to update the sensors to 1.3 as the iOS one wouldn’t do it and now the app crashes if I try to connect to 1.3 firmware sensors
Response from developer
Hi Luke, thanks for your feedback! 1. The firmware upgrade issue has been fixed in latest app version (2020.1.1). 2. For the crash issue, please restart Bluetooth following these steps: 1.Go to Settings > Bluetooth; 2.Turn off Bluetooth toggle button and turn on again; 3.You can connect the sensor without any crashes; Please note that restart Bluetooth in Control Center cannot solve this issue since it is not a complete restart.
