Scam
Can’t cancel. Cant get a hold of anyone and keep charging my card.
Won’t give me my rewards
I paid for three months of this app and probably won’t renew. At first it was very suspect, but about two weeks into my subscription a major update happened that made the app much better. However, it has a big problem with locking up during the mini challenges and so I only get credit for doing one maybe two per day rather than all of them. It’s like the app doesn’t want me to earn enough points to get reward.
But I managed to cobble together my 2588 points to get a $25 gift card but the app won’t let me get it. It keeps saying that it is unable to process my request. It doesn’t matter what gift card I choose. At first, I was trying to get a Starbucks gift card then the Starbucks gift card option completely went away. So then I tried for PayPal for the last three days and it just says it’s unable to process my request. So I tried for a Sonic card with the same result. It is unable to complete my request. It says to ask for help through Settings, but when you go to settings, there’s nowhere to ask for help when you do find the help and support tab and you send them a message nobody EVER answers. I had kind of already decided to not renew my subscription, even though I was kind of enjoying doing the challenges and trying to meet the goals. But if you can’t get any rewards, then it’s not worth the money.
But I managed to cobble together my 2588 points to get a $25 gift card but the app won’t let me get it. It keeps saying that it is unable to process my request. It doesn’t matter what gift card I choose. At first, I was trying to get a Starbucks gift card then the Starbucks gift card option completely went away. So then I tried for PayPal for the last three days and it just says it’s unable to process my request. So I tried for a Sonic card with the same result. It is unable to complete my request. It says to ask for help through Settings, but when you go to settings, there’s nowhere to ask for help when you do find the help and support tab and you send them a message nobody EVER answers. I had kind of already decided to not renew my subscription, even though I was kind of enjoying doing the challenges and trying to meet the goals. But if you can’t get any rewards, then it’s not worth the money.
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Avoid this app
Was double charged and they started my membership on week 7 and will not respond to any of my messages.
Scam
I have emailed them multiple times to cancel my subscription and they keep charging me. The instructions they give for canceling myself are not accurate.
Needs improvement
UPDATE: SCAM ALERT. Today I reached my points goal for rewards. First it said I needed 2500, but once I hit 2500, I needed another 88 to cash out. Then, I got those points this morning and noticed the Amazon card was no longer available, although it WAS yesterday. Tried a different card, failed to redeem. Tried another card and it “failed” too. What a waste of good energy… wish I could give negative stars!!
This is a really good idea and it’s a great concept. The problem is it doesn’t sync well with devices. It won’t sync directly with a smart watch or device unless you buy theirs of course. So it has to get the steps from your phone not your device.
This is a really good idea and it’s a great concept. The problem is it doesn’t sync well with devices. It won’t sync directly with a smart watch or device unless you buy theirs of course. So it has to get the steps from your phone not your device.
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