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MoveTogether User Reviews

MoveTogether - Earn Rewards
🌟 Lifestyle
💪 Health & Fitness

Customer Experience

Positive experience13.3% of reviews
Neutral0.0% of reviews
Negative experience86.7% of reviews

~ Based on 45 written reviews from the US App Store.

Is MoveTogether Safe?

MoveTogether - Earn Rewards appears mostly safe based on user ratings. AppsHunter Safety Score for MoveTogether is 70/100.

This assessment is based on 154 user ratings, with an App Store average of 3.5/5.

Safety Analysis

64.9% of ratings point to a safe experience
1.3% of ratings suggest some concerns
33.8% of ratings point to a risky experience

~ Based on 154 App Store ratings for MoveTogether.

Is MoveTogether Legit?

MoveTogether - Earn Rewards appears legitimate, with a few gaps. AppsHunter Legitimacy Score for MoveTogether is 70/100.

Based on 70 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most RecentHighest RatedLowest Rated

ABSOLUTE SCAM

They make it impossible to cancel your subscription and even then they continue to try to charge your card. Also their customer service is trash. I’ve reached out multiple times and no one responds. Absolute scam. I’d give them 0 stars but I have to place a star to submit this. TRASH SCAM APP
Patchmania QueenPatchmania Queen

App doesn’t work

Don’t waste your time and money on this App and subscription. The points earned aren’t reliable and they don’t respond to help tickets.
tunes12344321tunes12344321

Scam

Bait and switch. They advertise Amazon gift cards but once you sum up there's no Amazon offered. Then try to cancel and good luck. They still charge your card even tho you deleted your account. Avoid this app
Drminnie73Drminnie73

WORST APP EVER

Apple Watch is connected and are still not tracked accurately. Watch says 10k plus, app says 5700. Challenges count steps but don’t ever “complete”. I’ve for the same challenge 3 times today and it still won’t say complete. Reward redemption is even worse. No matter your balance is, you can only withdraw the minimum and you can only withdraw once in 30 days. Over $125 in my “account” but I can only take 25/30 at a time.

The concept is amazing. Functionally it’s the worst
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jst1bjst1b

Response from developer

Hi, the rewards redemption issue has been fixed, you should be able to redeem again now. On the step count inaccuracy, please email support@move-club.co with your account email and we'll look at your specific case, including any points or rewards you weren't able to redeem. Thank you! — The Move Together team

Total Scam

They charge you $29.99 a month for a subscription and you pay $89.99 for a year membership. You earn to walk and by the end of the month, you most likely get no reward. Start all over again to waste money and fail.
harte neuveharte neuve

Worst app ever!!!

Do not purchase this app! I emailed them twice to cancel with no response. There was no way to cancel within the app until I finally see it’s fixed tonight after literally 3 months of trying, paying monthly, and still not even making $20 in gift cards with walking. I cannot believe apps like this are legal - they charge your credit card with no quality service provided - and then give no response to emails, no phone number to call and no way to cancel.
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becca_sanbecca_san

Glitchy

Great concept but almost everytime I try to do one of their quick walks it states zero steps left but doesn’t complete the walk. If you close it you lose the walk you just did.
Amy OCoAmy OCo

Scam

Can’t cancel. Cant get a hold of anyone and keep charging my card.
99067539906753

Won’t give me my rewards

I paid for three months of this app and probably won’t renew. At first it was very suspect, but about two weeks into my subscription a major update happened that made the app much better. However, it has a big problem with locking up during the mini challenges and so I only get credit for doing one maybe two per day rather than all of them. It’s like the app doesn’t want me to earn enough points to get reward.
But I managed to cobble together my 2588 points to get a $25 gift card but the app won’t let me get it. It keeps saying that it is unable to process my request. It doesn’t matter what gift card I choose. At first, I was trying to get a Starbucks gift card then the Starbucks gift card option completely went away. So then I tried for PayPal for the last three days and it just says it’s unable to process my request. So I tried for a Sonic card with the same result. It is unable to complete my request. It says to ask for help through Settings, but when you go to settings, there’s nowhere to ask for help when you do find the help and support tab and you send them a message nobody EVER answers. I had kind of already decided to not renew my subscription, even though I was kind of enjoying doing the challenges and trying to meet the goals. But if you can’t get any rewards, then it’s not worth the money.
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Grammy KCSGrammy KCS

Response from developer

Hi, sorry about the rewards. Those “unable to process” errors were on our side (gift-card partner outage), not you. Your PayPal reward did go through after that, please check Rewards / email, and if it’s missing, open Help in the app or email support@move-club.co and we’ll fix it. Mini challenges locking up is a real bug we’ve been fixing, please update the app so you get credit for all of them. — The MoveTogether team

Avoid this app

Was double charged and they started my membership on week 7 and will not respond to any of my messages.
Jiggy817Jiggy817

Scam

I have emailed them multiple times to cancel my subscription and they keep charging me. The instructions they give for canceling myself are not accurate.
Jasmine7474Jasmine7474

Needs improvement

UPDATE: SCAM ALERT. Today I reached my points goal for rewards. First it said I needed 2500, but once I hit 2500, I needed another 88 to cash out. Then, I got those points this morning and noticed the Amazon card was no longer available, although it WAS yesterday. Tried a different card, failed to redeem. Tried another card and it “failed” too. What a waste of good energy… wish I could give negative stars!!
This is a really good idea and it’s a great concept. The problem is it doesn’t sync well with devices. It won’t sync directly with a smart watch or device unless you buy theirs of course. So it has to get the steps from your phone not your device.
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apprpriateapprpriate

Mini challenges are glitchy

A lot of the time you have to do the mini challenges multiple times to get your points, but I still feel like that’s a win. Overall, my fitness level is improving noticeably because of those very mini challenges
Donna LMTDonna LMT

Response from developer

Hi Jaimie111, Four emails without a reply are on us, and we're sorry. We were buried in our support backlog this past month, and your case clearly fell through the cracks. Please email support@move-club.co — that's our new dedicated support address, with your account email, and we'll cancel your subscription. Thank you, — The Move Together team

Motivation

This has been a great motivator for me
MotivayshunMotivayshun

Horrible customer service

I’ve emailed them four times in the last week with no reply!! Canceling is very difficult. Don’t get caught up in this company.
Jaimie111Jaimie111

Don’t waste your time or money

I should have looked at the reviews before I signed up. Within 24 hours of signing up, I canceled my subscription, so I will finish out the 4 weeks, but that’s it. I have no idea how the app makes it through QA for release. The mini challenges don’t work… I have easily hit doing the extra steps and it never captures it and gives me points for it. Today the app showed a little differently for doing the mini challenge, so I thought maybe it would work… it counted the steps, showed I hit them all, then when I exited the challenge because it showed I hit the goal, nothing happened. Advertising shows earning points to receive decent gift cards, but what you don’t realize is how long you have to use it to get a decent gift card amount… especially with extra booster points not being applied. The concept is great and can encourage getting your walking in, but this app is a waste of time and money.
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WVAppUser123WVAppUser123

Response from developer

Hi, Thank you for the detailed feedback, it actually helps us pinpoint the issue. We've shipped fixes for the mini-challenge crediting bug, but if you're still seeing it on the latest version we want to look more closely. Could you email support@move-club.co roughly what time of day it happened, and whether you were on the challenge screen or returned to home before the points failed to land? With those details we can find your account and trace exactly what went wrong. — The Move Together team

Nice Concept But Ridiculously Flawed

Step count is ridiculously inaccurate. Cannot redeem rewards.
jst1bjst1b

Charged me double

I came straight here because I do not have time to go through the app and get ignored. I signed up for four weeks at $11.99 and was charged $23. I have a screen shot. How do I get my $$ back?
Laurn143Laurn143

It feels like a scam

I have just started and it was good for the first a few hours but all of a sudden the daily challenges show up and no matter how many times you do them and how many times the ring closes and how many time it tells you that you have earned the points
The ring opens back up and the points never add up to your points
I would give it zero stars if I could
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FFrustrateddddFFrustratedddd

Response from developer

Hi FFrustratedddd, You're right, the daily challenge sometimes completing the ring without crediting points was a real bug, and we are working to fix it asap. The challenge progress was only being checked when you had the detail screen open, so if you walked with the app backgrounded or returned to home, your steps weren't counting toward the challenge. If you'd like us to credit you for past completions you didn't get points for, email support@move-club.co with your account email and we'll go through your history. — The Move Together team

App is not consistent

I like the challenges but the app doesn’t update. I complete them but it doesn’t always show and doesn’t always give my points. I see the other reviews mention same thing. I would like to see this fixed. I think would be great if it wasn’t for the glitches. If those get fixed, I’ll increase my star rating.
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LRIceyLRIcey

Response from developer

Hi LRIcey, Thank you for the constructive review. You're right, the challenges sometimes completing without registering, and points not always landing, is a real bug. We are now in the process of releasing a few fixes and we would improve the challenges functionality more in the coming weeks. If you are able to share more details and screenshots it will help us fix things faster, please share them with us - email support@move-club.co Thanks for sticking with us, the kind note at the end of your review meant a lot. — The Move Together team