Almost
I love so much about this app/service, but they’ve got to put more time into it. At this very moment I’ve gone to ChatGPT to ask it what constitutes a meal rated at 65%+. (Because I’ve joined a challenge where we need to post a meal that rates this way.) ChatGPT can’t find any info about it. I’ve gone into the settings to try to find a FAQ section. I’m not finding that. I have asked the community questions like this before but there’s not a section designated to hold MY stuff. So I can’t see replies to my questions. I can’t see which post has garnered a like or comment. (That’s important because I get points for those and I’d like to engage with that better.) If it worked FOR ME I would say it’s worth the cost. But at this moment I’m not finding it worth the cost. I hope they keep investing in this app though, because it’s a great concept!
PS: I looked through the app for a “contact us” before I wrote this review and I haven’t been able to find it.
PS: I looked through the app for a “contact us” before I wrote this review and I haven’t been able to find it.
Show more
Response from developer
Thank you so much for taking the time to write this! this is genuinely helpful feedback. You’re absolutely right that things like understanding how the meal score works, easily finding your own posts and replies, seeing who liked or commented on your posts, and having a clear way to contact us should be much easier. In the recent app version we improved some of these things and we will keep working to improve the experience. We really appreciate that you see the potential in what we’re building, and we hope we can earn that “worth the cost” feeling from you as we improve the experience. Thank you for being part of Move Together and for helping us make it better. ❤️
Just keep moving
What actually helps me keep walking is all of the different challenges. You can choose daily, a few days and weekly. It helps because I don’t want to lose my points by not getting my steps in😊
I am in love with this app
I love this app. It makes me walk more even on when I may not be as motivated I look at the app and think OK. I’m in the middle of a challenge. I can’t stop walking now. I also really love the community aspect of it.
It works
The app keeps me motivated to keep up with my daily goals and the community also encourages me to keep going regardless of how my day is going. Tough day…no problem because I’m encouraged by everyone in MoveTogether platform and the gift cards are a great bonus!!!
Motivation
The ability to compete and earn gift cards gives the extra push needed to go when I may have just called it a day.
Takes your money
I have paid multiple times and it still says my subscription is inactive. This app is a rip off and doesn’t stand by its word. I’ve multiple times and still says in active. I do not recommend using this app it only takes your money and doesn’t stand by its word m. It’s a waste of money and I would not bother with this app. They are only taking your money and not giving your rewards! Shirt app that lies and steals your money!
Show more
ABSOLUTE SCAM
They make it impossible to cancel your subscription and even then they continue to try to charge your card. Also their customer service is trash. I’ve reached out multiple times and no one responds. Absolute scam. I’d give them 0 stars but I have to place a star to submit this. TRASH SCAM APP
App doesn’t work
Don’t waste your time and money on this App and subscription. The points earned aren’t reliable and they don’t respond to help tickets.
Scam
Bait and switch. They advertise Amazon gift cards but once you sum up there's no Amazon offered. Then try to cancel and good luck. They still charge your card even tho you deleted your account. Avoid this app
WORST APP EVER
Apple Watch is connected and are still not tracked accurately. Watch says 10k plus, app says 5700. Challenges count steps but don’t ever “complete”. I’ve for the same challenge 3 times today and it still won’t say complete. Reward redemption is even worse. No matter your balance is, you can only withdraw the minimum and you can only withdraw once in 30 days. Over $125 in my “account” but I can only take 25/30 at a time.
The concept is amazing. Functionally it’s the worst
The concept is amazing. Functionally it’s the worst
Show more
Response from developer
Hi, the rewards redemption issue has been fixed, you should be able to redeem again now. On the step count inaccuracy, please email support@move-club.co with your account email and we'll look at your specific case, including any points or rewards you weren't able to redeem. Thank you! — The Move Together team
Total Scam
They charge you $29.99 a month for a subscription and you pay $89.99 for a year membership. You earn to walk and by the end of the month, you most likely get no reward. Start all over again to waste money and fail.
Worst app ever!!!
Do not purchase this app! I emailed them twice to cancel with no response. There was no way to cancel within the app until I finally see it’s fixed tonight after literally 3 months of trying, paying monthly, and still not even making $20 in gift cards with walking. I cannot believe apps like this are legal - they charge your credit card with no quality service provided - and then give no response to emails, no phone number to call and no way to cancel.
Show more
Glitchy
Great concept but almost everytime I try to do one of their quick walks it states zero steps left but doesn’t complete the walk. If you close it you lose the walk you just did.
Scam
Can’t cancel. Cant get a hold of anyone and keep charging my card.
Won’t give me my rewards
I paid for three months of this app and probably won’t renew. At first it was very suspect, but about two weeks into my subscription a major update happened that made the app much better. However, it has a big problem with locking up during the mini challenges and so I only get credit for doing one maybe two per day rather than all of them. It’s like the app doesn’t want me to earn enough points to get reward.
But I managed to cobble together my 2588 points to get a $25 gift card but the app won’t let me get it. It keeps saying that it is unable to process my request. It doesn’t matter what gift card I choose. At first, I was trying to get a Starbucks gift card then the Starbucks gift card option completely went away. So then I tried for PayPal for the last three days and it just says it’s unable to process my request. So I tried for a Sonic card with the same result. It is unable to complete my request. It says to ask for help through Settings, but when you go to settings, there’s nowhere to ask for help when you do find the help and support tab and you send them a message nobody EVER answers. I had kind of already decided to not renew my subscription, even though I was kind of enjoying doing the challenges and trying to meet the goals. But if you can’t get any rewards, then it’s not worth the money.
But I managed to cobble together my 2588 points to get a $25 gift card but the app won’t let me get it. It keeps saying that it is unable to process my request. It doesn’t matter what gift card I choose. At first, I was trying to get a Starbucks gift card then the Starbucks gift card option completely went away. So then I tried for PayPal for the last three days and it just says it’s unable to process my request. So I tried for a Sonic card with the same result. It is unable to complete my request. It says to ask for help through Settings, but when you go to settings, there’s nowhere to ask for help when you do find the help and support tab and you send them a message nobody EVER answers. I had kind of already decided to not renew my subscription, even though I was kind of enjoying doing the challenges and trying to meet the goals. But if you can’t get any rewards, then it’s not worth the money.
Show more
Response from developer
Hi, sorry about the rewards. Those “unable to process” errors were on our side (gift-card partner outage), not you. Your PayPal reward did go through after that, please check Rewards / email, and if it’s missing, open Help in the app or email support@move-club.co and we’ll fix it. Mini challenges locking up is a real bug we’ve been fixing, please update the app so you get credit for all of them. — The MoveTogether team
Avoid this app
Was double charged and they started my membership on week 7 and will not respond to any of my messages.
Scam
I have emailed them multiple times to cancel my subscription and they keep charging me. The instructions they give for canceling myself are not accurate.
Needs improvement
UPDATE: SCAM ALERT. Today I reached my points goal for rewards. First it said I needed 2500, but once I hit 2500, I needed another 88 to cash out. Then, I got those points this morning and noticed the Amazon card was no longer available, although it WAS yesterday. Tried a different card, failed to redeem. Tried another card and it “failed” too. What a waste of good energy… wish I could give negative stars!!
This is a really good idea and it’s a great concept. The problem is it doesn’t sync well with devices. It won’t sync directly with a smart watch or device unless you buy theirs of course. So it has to get the steps from your phone not your device.
This is a really good idea and it’s a great concept. The problem is it doesn’t sync well with devices. It won’t sync directly with a smart watch or device unless you buy theirs of course. So it has to get the steps from your phone not your device.
Show more
Mini challenges are glitchy
A lot of the time you have to do the mini challenges multiple times to get your points, but I still feel like that’s a win. Overall, my fitness level is improving noticeably because of those very mini challenges
Response from developer
Hi Jaimie111, Four emails without a reply are on us, and we're sorry. We were buried in our support backlog this past month, and your case clearly fell through the cracks. Please email support@move-club.co — that's our new dedicated support address, with your account email, and we'll cancel your subscription. Thank you, — The Move Together team
Motivation
This has been a great motivator for me