Muy efectivos
La compañia Prosegur alarmas , esta siempre atenta a cuidar mi propiedad, cualquier anomalia, me informan y estan en contacto .
Me dan seguridad!!
Me dan seguridad!!
Not worth the money
Always tripping out and not able to view cameras
Relaxing at Last
Great system installed following attempted break in while asleep in Villa.
Really complete system
Easy to share access, whether full or pat. Can turn on and off with app, code or any if the 5 fobs provided. Reasonably priced. Installation was free about 2 hours.
Slow
App takes too long to connect
Posiblemente, el peor panel de alarma que existe
Ni más barata ni más cara que las demás, pero el panel de alarma instalado en casa, no te indica si está o no está conectada y muchas veces no funciona. Con la aplicación funciona correctamente
Siempre problemas en el App
Cada vez que hay que armar o desarmar, hay que intentarlo 10 veces. Es cansino. Nadie revisa el funcionamiento del App o es que solo pasa en mi familia??
Desprotegido
Funcionó una semana y el resto del tiempo pagando por una alarma que no funciona
Tranquilidad
Me dais tranquilidad
Tamaño de la imagen de las cámaras
Es muy pequeño
Camera Privacy mode
The camera on with privacy mode doesn’t work. Being able to control the cameras in settings has been removed.
Always available
Thank you for always being vigilant and contactable immediately when needed
Poor quality app
App has bugs.
Face id has a problem. Many times has to be unlock manually. Some times keep scanning the face and nothing… Then you shutdown the app start again and is working 🤦♂️
Also many times has very slow response…
Definitely developers haven’t done the job right.
Hope it gets better as the alarm system costs me 100€/month…
Face id has a problem. Many times has to be unlock manually. Some times keep scanning the face and nothing… Then you shutdown the app start again and is working 🤦♂️
Also many times has very slow response…
Definitely developers haven’t done the job right.
Hope it gets better as the alarm system costs me 100€/month…
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No muestra imagen
No se por qué con mi iPhone solo me aparece la pantalla en negro, tengo que estar conectado a un wifi para que pueda ver la cámara en directo si ocupo el internet de mi mobile solo
Me muestra una pantalla en negro, es frustrante :(
Me muestra una pantalla en negro, es frustrante :(
Alarm company
Excellent service by our local representative
Buggy as, very frustrating
Can’t connect to wifi networks with 360 camera, just gives error when trying to hit connect button.
Face ID will scan multiple times, this morning 10 times before opening the app and being able to interact with the system.
The 360 camera controls don’t always appear when you need to move the camera. Some movement controls lock on and the camera doesn’t stop moving.
If I leave a door open with a magnetic sensor and the alarm is triggered it takes 5 minutes or more before the app shows which sensor triggered the alarm. Any other alarm company would not even let you start the connect process of a sensor is open but Movistar make that difficult too.
Also not being able to configure which sensors are used in total and partial modes is annoying and basic. Especially considering building works where I have to make a call, wait and then check it has been done properly.
All in, the app and the functions of the alarm leave a LOT to be desired. Just because you’re a big brand, it doesn’t mean you should just ignore customers and do what you think is right.
Face ID will scan multiple times, this morning 10 times before opening the app and being able to interact with the system.
The 360 camera controls don’t always appear when you need to move the camera. Some movement controls lock on and the camera doesn’t stop moving.
If I leave a door open with a magnetic sensor and the alarm is triggered it takes 5 minutes or more before the app shows which sensor triggered the alarm. Any other alarm company would not even let you start the connect process of a sensor is open but Movistar make that difficult too.
Also not being able to configure which sensors are used in total and partial modes is annoying and basic. Especially considering building works where I have to make a call, wait and then check it has been done properly.
All in, the app and the functions of the alarm leave a LOT to be desired. Just because you’re a big brand, it doesn’t mean you should just ignore customers and do what you think is right.
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App lenta
Se bloquea cada 2x3
Tarda en reconocer la huella
No siempre desbloquea y suena la alarma
Tarda en reconocer la huella
No siempre desbloquea y suena la alarma
Can't Set default address
I need to be able to set my default address but it's not possible
App full of bugs on iPhone 14 pro max
The Prosegur part seems good. I trust Prosegur hence contracting this service. The App itself is horrible. Just full of ‘unknown errors’ every day. Whenever you want to login or disable alarms there is always a very good chance the app with throw an error code and for 30 mins you cannot access it. I use at least 50 other apps and this is the only one I ever have problems with (and serious regular ones at that). I’m on latest version of iOS always and have tried uninstalling and reinstalling the app countless times. Disaster unfortunately and totally unacceptable.
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Mostly good
However, an alarm that cannot be armed is no alarm. Many times the app won’t start, or fails to log in, leaving our house unprotected. They really should have a cast-iron API behind this app that never ever fails the end user.
When it does work it does it’s job.
When it does work it does it’s job.
