GoogleMaps on iOS
It is crazy that the app doesnt give you option to use google maps to navigate on IOS devices please allow this option on IOS
Perfect Representation of this Company
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Junk app
Doesn’t recognize me at my own address. I have to travel North 7 miles before it picks me up. I’m screwed when my appointments are in any other direction. Also almost impossible to set up gas reimbursement as the site never works half the time
The app crashes a lot
Cannot open the app when you need the most, crashes a lot, and I am not sure if they even trying to fix it because this is been going on for a while.
Spins too much
Every time I’m trying to look at my trips and put them in a good order or even looking to see what time they need to be there it spins which makes it start over very frustrating. They need to fix this. It makes it hard when planning out the day to make it efficient and then the app spins and goes to the top so you have scroll down again and find the last ride you was looking at doesn’t take long it spins again. This causes alot time that could be avoided. Please fix this!
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Junk app
worst app ever designed if something they went to the welfare school of web design
Terrible
Makes me login every time I open the app and if that wasn’t bad enough, they have to send a verification code every time too. I’m typically picking up or dropping off in busy areas. No time to be messing with a slow app.
Horrible update. Now its even worse than it was
This is not a real app, it doesn’t work half the time, i done get why we cant use the VEYO app!?? Which is flawless. Not a happy camper, the schedule they give out is crazy. One-5 trips a week and they all are 30 minutes away to drive a patient 3 miles. Not worth it in my view.
DOESN’T WORK AT ALL
How can I pick up passengers if the app doesn’t work?? Please fix this trash.
Location
Why does the location on your phone have to be always on. You should be able to put it to when using the app. It literally kills your battery on your phone. It’s not like they buy me a new phone every year. This app is the worst and they need to fix this and whole bunch of other things.
Services
Your mobile app is not user-friendly. I have not been able to use this app for over a year now and have filed several complaints yet it is still not usable
Faulty App
I fully agree with the previous review. One wastes time in completing necessary details for booking a trip and when submitted, the system requires a call to MTM customer service. One’s time and effort become useless. Many a times the App does not accept’ I AM LEAVING’
and is unable to verify location on arrival. One has no other option but to submit paper trip log.To cap it all, MTM App specialists do nothing when the issues are brought into their knowledge.
and is unable to verify location on arrival. One has no other option but to submit paper trip log.To cap it all, MTM App specialists do nothing when the issues are brought into their knowledge.
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Junk app hadly works
You guys really need to get your crap together Veyo had a better app that was actually working then this junk worthless piece of crap app that you have forced us to use....
Payment and miles
You travels long miles and when you have to transport the patients he only drives 8 to 10 miles bone he is driving more miles to look for him than to leave it and he is losing a lot he is driving more miles than the avitual if your route says 80 mile you are going to run 160 miles he travels twice as much but they never tell you all of them extra miles no one pays you I don't think it's something fair and the payment is very low more in traffic that it takes you to get from one passenger to another it's very far and payment is not good :(
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Doesn’t work for me
Very disappointing! Spent some time on the web portal setting up only to find my account is locked out on app. Called tech support and she didn’t see a problem. My son has chronic pain so the less stress the better. MTM gas reimbursement feels like a joke. Systems aren’t integrated or working efficiently so it’s an uphill battle. Please fix asap!
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MTM worse app I have ever used it’s like they do it on purpose not even a 1 star
Bad service all the way around wish they would go to a different app all together
Obsolete
If you close the app you have to login again (Veyo app didn’t do that), if you click more details on rides you have to reconfirm trips to get back to where you were, doesn’t send notifications to passengers when you arrive (which is annoying), and no way to be specific when a cancellation happens.
App not working properly
The app is sending incorrect time information on the claims
Awful app
I don’t know what system update ruined the app. Every single time I try to schedule mileage reimbursement it tells me I have to call in anyway. They also changed it to where you have to check in when leaving for the appointment and when you arrive instead of just when you arrive. If you forget to check in when leaving then you can’t use the app for reimbursement at all. As if we don’t have enough to worry about when packing up medically complex children to go to appointments. It’s definitely set up to make it as hard as possible to get reimbursement which it shouldn’t be so hard. It just shouldn’t.
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Error
I keep getting an error when I log in please fix it
