Mud Bay - Healthy Dogs & Cats appears to be a legitimate app. The AppsHunter Legitimacy Score for Mud Bay is 80 out of 100 points across 7 verification signals from App Store and developer data.

Mud Bay User Reviews

Name: Mud Bay - Healthy Dogs & Cats
Rating: 1.94737 (19 reviews)

Mud Bay - Healthy Dogs & Cats

FranPOS Inc.

💼 Business

🛍️ Shopping

Customer Experience

Positive experience0.0% of reviews

Neutral0.0% of reviews

Negative experience100.0% of reviews

~ Based on 11 written reviews from the US App Store.

Is Mud Bay Safe?

Not enough ratings yet to assess Mud Bay.

Is Mud Bay Legit?

Mud Bay - Healthy Dogs & Cats appears to be a legitimate app. AppsHunter Legitimacy Score for Mud Bay is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

This app is useless

Is there no one here that can code anymore?

sj720

a year ago

What’s the point?

You can’t order anything through the app, which was my main reason for downloading it. So you may as well just go to the site, login, and do it that way. That said, the app seems to work well, the layout is clear, and I haven’t had any login issues like other reviews. Anyhow, I’ll be deleting it until there is the option to actually order for pickup/delivery.

Kel7393

2 years ago

Zero Stars

Awful app. Wasted 30 minutes I’ll never get back!

Bear-O & Wolfie

2 years ago

cant log in after creating account

I have been trying to log in using my new log in and it says cant log in if recaptcha is null or empty and I have reset my password. I have tried logging in with both my phone number and email. I was very excited for this app but I am incredibly disappointed

NuttierSquirrel

2 years ago

DONT DOWNLOAD THIS

You can’t purchase through the app and you can’t log in with the credentials you use in the store. DO NOT WASTE YOUR TIME THIS APP IS GARBAGE

cindylpete

2 years ago

What website info do I use in order to get my iPhone to remember the app’s password?

Please?

Claf55

2 years ago

Response from developer

Hi there - we can help you troubleshoot your login so you can get connected! Give us a shout at customercare@mudbay.com and our support team will be able to assist you with a password reset or login assistance.

What’s the point?

So many flaws that this app doesn’t make sense at all:
- App doesn’t link to one’s online account and only shows in store purchases
- App doesn’t track purchases that should count toward frequent buyer program (field is empty)
- Emailed their customer service account twice to get assistance and no response whatsoever

picabolab

2 years ago

Can’t Login

I, too, am unable to login using my web credentials. No joy.

KurtJ1

2 years ago

Response from developer

We're so sorry for the login trouble. At this time, our new Mud Bay app is linked to in-store accounts only and is a separate service from our online store at mudbay.com. We can assist you with linking or setting up a new account! Feel free to connect with our support team at customercare@mudbay.com for help, and thank you for this feedback!

Cannot even create account

Not sure what’s going on here… I’d love to be able to use this app, but it won’t even let me create an account… I cannot get my cursor (no tap click or toggle) into the address line field and the city field to fill out my information…
Same issue, even after uninstall and reinstall, and same thing on iPhone or iPad.

petra1685

2 years ago

Response from developer

Hi there, and thanks for sharing this cursor challenge. We'd love for you to be able to use the app, too! We haven't heard about this issue before, and we'd like to find out how to resolve. Please give us a shout at customercare@mudbay.com so we can help you get your account set up!

Can’t log in

Similar to other reviews I’m unable to log in using same credentials I use to make purchases from the website. Phone number to get a txt to log into account is not recognized even though I’ve been using that number in my web account to purchase dog food for years. I appreciate the publishers willingness to connect to resolve the “issue” but honestly that’s not worth my time. This should not be hard.

coop 93

2 years ago

Response from developer

Thank you so much for the feedback, and we're so sorry for the inconvenience! At this time, our new Mud Bay app is linked to in-store accounts and is a separate service from our online store at mudbay.com. We'd love to help you get your account set up so you can access these features - our support team (customercare@mudbay.com) would be happy to assist.

Can’t log in

Can’t log in with the same credentials I used successfully on the website. Not very useful if I can’t get in.

Admin/Admin

2 years ago

Response from developer

Thank you for your feedback, and we're so sorry you encountered difficulties while trying to log in to our app! We understand how frustrating this can be and would love to assist you in getting the right account connected. Please reach out to our support team at customercare@mudbay.com and we would be happy to help so you can access this new feature.