Můj Vodafone User Reviews

Top reviews

Unable to pay bill with foreign issued card (Apple Pay) via the app

Says card region not supported

Response from developer

Hello, I'm sorry you're having trouble with your payment :-( We'll be glad to look into it and let you know the details. Please email us at aplikace@vodafone.cz. Lucie

Scammers Company

These guys are literal scammers. Extremely overpriced tariffs and god forbid there was a mistake they charge you inflated fees. Worst of the wort company.

Response from developer

Hello, I'm sorry if there has been any misunderstanding, but we are unable to help you in this way :/ You can write to us using the form at https://tam.je/engform, where we will be glad to look into everything. If you have any feedback on the application, we would appreciate it. Lucie

Hrůza

Pomalé, po poslední aktualizaci stále zobrazuje nějaké chybové hlášky, přepínání mezi účty už nefunguje vůbec.

Very bad telephone company.

On November 29, 2024, I discontinued their
service, and paid remaining balance. Next
day I flew to Australia and NZ, placed
Vodafone.CZ chip in my luggage, and used
Australia company prepaid chip there, in
Fiji & Tahiti. In America I use AT&T service.
Yet Vodafone.CZ charges me every month
for service they DON’T PROVIDE !!!
When I lived in Czech I had Senior rate of
326 K, now they charge me every month
496 K for NO SERVICE !! Impossible to
communicate with them from overseas,
they don’t respond to my e-Mails…
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Horrible APP - doesn’t work

Horrible app. So many bugs. You cannot even change a contact email address. Very disappointed with the app. Had a lot of trouble using it on my iPhone. Also had a lot of trouble using the website. Customer service never responded to any of my requests over a month ago.

Use another service

This is overpriced. The customer support is nonexistent.

No ApplePay/Apple Card support.

Poor layout. Poor privacy protection.

Many customer service functions are missing.

Unable to login

Password field limit is 9 digits and on the web its up to 15 digits, so if you set your password on the web to 15 digits, you won’t be able to login to the app, wow!!

Response from developer

Hello, please update your app to the latest version. After that you will be able to login with your password. Ondra

Credit card cant be stored

Not very efficient

two more things

I would add a star if it takes visa card from other countries. Also, I would add another star if the remaining credit can be checked on widgets.

very bad app

This app is crap, it is slow, really slow, I can see a 40 seconds loading wheel after almost any click, it’s lame.

Extremely slow

Slooooow.

The most convenient

This is the most convenient mobile operator app I have used. Easy to use, never crashes. Almost all the necessary operations can be done via the app.

The best

The best service i have experienced yet everything can be done by the app so many options and freedom

Best of Best

Nej nej nej!!!

The app is ok

The payment function to top up does not work. When I called the customer service they told me that they never used the app so they couldn't help me.

Vyborny super

Amazing app i can do all what i need from my iPhone don't need go to customer support or call the support

Useful

Easy to navigate.

Nice

Great app... Downgraded one star because it's all the time live. Should require Touch ID on iPhones each time it signs in. Otherwise it's great to be able to check how much data has been used as well as minutes and SMS

Usually ok, having a lot of problems lately

Frequently unavailable, and this version won't even download.

Nejlepší aplikace od operátora

Velmi příjemná a hlavně rychlá aplikace, kde nastavíte téměř vše, takže super.