Mullvad VPN Reviews: Is It Legit?

Customer Experience

Positive experience58.2% of reviews
Neutral8.4% of reviews
Negative experience33.4% of reviews

~ Based on 586 written reviews from the US App Store.

What users say about Mullvad VPN

Is Mullvad VPN Safe?

Mullvad VPN appears mostly safe based on user ratings. AppsHunter Safety Score for Mullvad VPN is 82/100.

This assessment is based on 1,443 user ratings, with an App Store average of 4.1/5.

Safety Analysis

76.7% of ratings point to a safe experience
4.6% of ratings suggest some concerns
18.6% of ratings point to a risky experience

~ Based on 1,443 App Store ratings for Mullvad VPN.

Is Mullvad VPN Legit?

Mullvad VPN appears to be a legitimate app. AppsHunter Legitimacy Score for Mullvad VPN is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

DESKTOP APP

Please update all servers ASAP! Mullvad VPN after several hours connected on Desktop is indicating Arabic characters even though I am connected in United States!

Poor stability

Besides expected latency and lower bandwidth with security, most mullvad servers are unstable for longer connections too so, they’re laggy, slow, and prone to disconnects. Makes the value prop very low for many users.

WELCOME TO OPSEC BROTHER

h

Great

Really appreciate the apps stability, and they publish their dns blocklists on GitHub so you know what’s being blocked.
Only criticism I have is I wish we were not constantly subject to Captcha’s and blocks based on IP. Not sure if there is any way around this but it’s my only complaint. Thanks guys💙
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Support is disaster No refund

connection failed and support dont give refund
dont buy their annual plan

Keeps disconnecting

It keeps disconnecting and reconnecting every minute. Please fix the app.

Disastrous latest update

Update: 1 week later, no response from developers, problem is worse than ever. 1-star until fixed.

Original:
Love Mullvad, but after years of stability, this last update has left it almost unusable. It disconnects and reconnects CONSTANTLY. I can’t believe how bad it is now. Mullvad developer team: I know you never respond to feedback on here, but something is seriously wrong with your app, and you need to fix it quickly or you’re going to lose loyal customers. Just that simple. :(
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CEO is Hateful

The Mullvad CEO is actively funding hate groups. Stay far far away from this garbage.

Deleted The Application

I placed this on my mobile. From the get go, it was obvious I couldn’t use it. I cannot pay to use this because I have no income. I went to the website and found no way to redeem vouchers. I found nothing about vouchers at all. I have an account number, but I deleted the application. I won’t be using it. So therefore, you can delete the account. Don’t ask me to do myself. I am literally dying physically and cannot.
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환불

대한민국 서버가 없는지 몰랐어요 환불좀 해주세요

Lots of issues. No killswitch. Only buy month by month

No automatic off switch if vpn fails. And the vpn will fail. You will be connected to a server and then you will check which one and that server will have vanished and youll just be disconnected. Instead of this thing switching you to a different server. Thanks a lot. So mullvad has been advertising so heavily that they have gotten too big for their britches. I deal with constant captchas and human verification bs. Not to mention that the sf servers are so worthless. That when you use them you get flagged by every app. And have to deal with age verification bs. Mullvad has jumped the shark by becoming too big and its just not practical for day to day stuff. Probably won’t buy another month. Whatever you do, dont buy more than one month at a time because i anticipate their service becoming even worse and no amount of yearly discount will make it worth it. If this company cant be clever and be a good vpn. We will take our money elsewhere
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Need temporary disconnection feature

My experience with Mullvad’s been pretty good. The privacy-centric features (not keeping logs, etc) is appreciated. Also the ad blocking and malware blocking is something I depend on.

One missing feature though (compared to some other VPN services) is the ability to disconnect temporarily, meaning it would reconnect automatically after a set period like 15 minutes. Reason I have depended on this feature extensively while using other VPNs, is that some sites, like some banks, will not work over a vpn connection and once I disconnect, I often forget to reconnect. Would be good if you can add this feature. Thx.
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Don’t usually leave reviews

They deserve it. 5 stars.

Has become unusable

Disconnects every 5 mins and EVERYTHING blocks access when using Mullvad now

The best! These changes, though..

Love Mullvad, but I don’t like the recent changes to multi hop. We used to be able to pick out entry and exit servers; now you’ve taken that away. I really despise the “dumbing down software for everyone because a few don’t understand it” approach; that’s the Apple way, and it’s limiting and not very respectful of your users. Give a dummy-proof toggle, sure, but don’t take away useful features for everyone and tell us we’ll love having less control. First time I’ve ever been a little unhappy with Mullvad.
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LAG

Please update all servers ASAP! App has been extremely laggy after I paid for 6 mos service. It was working fine before that.

W opsec

payed with monero, was given my account, pay early, they pull up to my door and bless me and offer me a year for 15% off, i cam, used for 2.5 years not traced yet

Like it, yet it screwed up.

This works a lot, but something happened with the update that screwed it up.

Logo

Поменяйте пожалуйста логотип приложение 😂🙏🏻🙏🏻🙏🏻
Сервис отличный но логотип не кому не нравится

Worst experience ever..

The worst service ever! I used many well known vpns this one is the worse! You have to keep change location for it to actually connect! You choose uk it connects you to Spain! Not to mention the ips provided by the service have fraud complaints like what did I pay for! Even if it’s small amount of money but the trust and the time worth more!
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