MultiTracks.com ChartBuilder User Reviews

What users say

Top reviews

Amazing app!!!

Really helpful and it has a great integration with Playback.

Aplicativo excelente!

Aplicativo essencial e absolutamente intuitivo

Response from developer

¡Gracias por tu opinión! ¡Nos alegra mucho saber que te está funcionando bien!

No chords?

Even tho im paying for the solo bundle it does not let me view chords? Since when? Whats the payment for then?

Unicode font support

It would be great if the text notations supported U+1D100 - U+1D1FF (music symbols) and a bonus would be U+1680 - U+169F (ogham ᚋᚌᚍᚎᚐᚑᚒᚓᚕᚁᚂᚃᚄᚆᚇᚈᚊᚖᚚ᚛᚜).

Being able to note these would help immensely.

While editing notations, many of these are supported, especially ogham. However, when you are done editing, they turn into boxes.

Appreciate the app!
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Super adaptive, intuitive, and profesional, also a lifesaver

When I first got this app, I was a little worried, this is because we had very limited resources as a new church; however, as a guitarist and worship leader, I was aware we needed tools to help give are musicians the best experience possible to be able to focus on God during the worship service but still play with excellence; ChartBuilder was the answer: ChartBuilder has every song I have looked for, it has many languages and is very adaptive, with it syncing in real time with the setlist we can change keys and it auto updates on the chart, if we ever need to play a new song because the pastor or prayer team requested it ChartBuilder has the charts and ability to adapt. Whether you are a church that has all the songs ahead of time or one always changing throughout the service ChartBuilder has everything.
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Response from developer

Thank you so much for taking the time to review our ChartBuilder app and share your experience! We're glad it's been a useful tool that checks your boxes, and are grateful for your kind words!

Great

Love using Chart Builder

Absolutely awful annotations feature

Annotations feature is the most buggy and clunky thing I’ve ever used in an app. The app is great for isolating parts during practice in the week for Sundays and on Sunday it’s great to have if you are an instrumentalist (other than the drummer, I’ll get there) who needs a chord chart. The synchronization feature for Sundays is great. When making annotations on song charts, the app makes it so you can’t put them anywhere but on the lyrics and with the limited space to annotate and awful navigation which will skip and think you want to add a note in annotation mode if you try scrolling, it really becomes an awful experience. This means if you are a drummer like me who wants to input transition notes into a song map or lyric rundown, you’re gonna have a bad time. Then when you get to Sunday service, many time annotations don’t load at all, meaning any important notes you had to remember are privy to being forgotten and manually switching to showing the annotations mid service is not a viable alternative many times. The app during personal practice has many and countless unintuitive interactions as well (it took me 2 hours of using it with just an original mix instead of what I wanted which was the part isolation that I had to pull up the card while playing the song to get the options you see for playback in the screenshots on the App Store listing for example… I’m a very tech versed guy as an app developer myself so I know how to use apps). App is good when it works, but most times doesn’t. This 100% needs way more work before I’d be comfortable using this in a Sunday service, luckily I’m a drummer and can make my part up if annotations I wrote don’t show up but other instrumentalists at my church have to use this and it was a clunky transition process to configure and took way to much digging to figure out how to actually use the app due to its unintuitive and awful UI/UX.
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Response from developer

Thank you for taking the time to right your review of our ChartBuilder app. We take all feedback seriously, and this truly helps us shape the future of our products! 🙏🏼 We've definitely heard and have logged your feedback and feature requests for more freedom with those annotation areas, the annotation mode behavior with scrolling, and the UI/UX. If you have more direct feedback on any of that, we'd love to hear it. Please email us further at either Support@MultiTracks.com or Feedback@MultiTracks.com. Thank you! We also wanted to make sure you were aware that annotations are stored in the cloud, and can be easily recalled by entering Annotation edit mode, and opening any past annotations made from any other devices with your account. Hopefully that helps in this transition as well!

Amazing for Learning and Practicing music parts!

The tandem of the RehearsalMix audio and auto-scrolling charts is amazing. Love that I can practice a setlist so quickly and efficiently.

Awesome

Been such a boost to my worship life and worship leading since I came in contact with Multitracks.com even the help with harmonies is amazing, it’s like having a whole band in my phone everytime I need it. Thank you

Response from developer

Thanks for sharing the feedback! We love that it's been a useful tool for your life and ministry!

Poor performance and constantly buggy

Good bones, nice ideas, but this app is constantly buggy which makes it completely unreliable for consistent use. It takes minutes or hours to sync changes when made, sometimes even delaying for days. It means I wait until a few days have passed after a leader makes a setlist final before writing my notes, because otherwise your notes may be deleted if the song version changes. The handwriting support is poor, not smooth at all, making it hard to read. It’s buggy, laggy handwriting means you’ll be writing a note and it will turn into gibberish because you went too fast, or it will jump ahead when writing a note and listening at the same time, meaning you constantly need to pause songs to write notes. You can’t move the vertical scrolling screen with a finger when taking notes with Apple Pencil, you are required to use the play scrubber at the bottom. Would be a simple fix to have a setting to turn off finger writing input and only use pencil. The pause play button is way off to the side edge of the screen, and the hitbox is extremely small, meaning misses are easy to make, and music will keep playing when you need it to stop. And the library takes a very long time to load (sometimes literally minutes) each time when selecting a playlist, so good luck if you need to load one urgently. Also, don’t let your screen fall asleep if you are connected to a host and want to maintain the connection. It will drop (like during a sermon) meaning when you go back on stage, you must reestablish the connection, which can take minutes of fiddling around, which live settings don’t allow for. Using this app is a risk, and one that will bite you 1/10 times you use it, even if you know all the tricks to avoiding its shortcomings. Have a backup if the set is important.
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Response from developer

"Hi Whaskins, thank you so much for this incredibly detailed feedback on ChartBuilder. We truly value the time you took to share these specifics! We have some good news: the issue with annotations being deleted was addressed with a hotfix in December. We’d expect very stable saving and loading moving forward, so please ensure you are updated to the latest version! Regarding your other with the Apple Pencil/finger scrolling, the play button hitbox, and host connection stability; we’ve passed these specific notes directly to our product teams. We are also heavily investing in improving song loading times and offline functionality to ensure the app is as fast as possible in live settings. As it has always been, reliability is our #1 priority. If you continue to see any of the behavior you reported here, please reach out to us at Support@MultiTracks.com so we can look into your specific device setup. We’d love the opportunity to make this right and serve you better!"

No es completa

Es una pena porque no están todas las canciones completas, algunas aparecen a la hora de que quiero ver los Charts me dice que solicite. Es una pena porque me siento decepcionado

The worshippers reference.

Great tool for practice or your sunday set list.

Great app if you don’t use a computer

I didn’t purchase the app, my church leadership did. I will say the use is very easy and customizable! However, I prefer to see a full sheet of music in front of me, so using it on my computer isn’t an option. Even a full sheet on an iPad isn’t an option. I cannot play keys and swipe through a song for the next section while playing. I need an extra hand. So that’s why the 3 star review. 💖
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Helpful but buggy

When it works as intended, it’s indispensable. However every couple of months, it will lock me out of everything, not letting me listen to stems or view the charts. When I restore in app purchases, it sometimes works, but I usually have to delete the app and redownload. Support is not very helpful either - it took hours for them to understand what was wrong, even after sending them multiple screenshots. Once they realized the problem, I got a “sorry, good luck!” And that was it
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When it works.. it’s great

I can’t believe how many times I’ve tried this app for practice.. and it has SO many “server connection” issues. When it works it’s fantastic - but I’m flipping a coin each time I try to practice with it (using my phone). Feels like this has be on the software side. Can’t even submit a ticket because of the connectivity issues to their server lol.
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Inaccessible to a blind musician

I am a blind musician, and regret to inform that several key aspects of the app are inaccessible with OiceOver. Contacting support has given me a non-committal timeframe for working on this, but the app remains mostly unusable for me in the meantime, until this is done. I would love to revise my review and say that the developers are responsive, so please show me this, because for the moment, the most basic features of the app, like playback and part selection, remain unusable to me, when there are many media apps that work perfectly with VoiceOver. Thankfully the website "sort of" works, but of course that doesn't accomplish all that I need to be a fully participating and contributing member of my worship team, allowing me to serve. Please do better and be accessible from the start, there are several blind musicians I know that would love to use their talents to glorify the Lord through worship. Thanks.
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Response from developer

Thanks so much for the feedback, Shaydzze! We appreciate you taking the time to let us know about the accessibility access for our ChartBuilder app. Our support team will keep you up to date with future news on future accessibility support!

Not a fan

I’m sure it will take time to get used to it, but I’m not a fan. I don’t like the layout of the chord charts or the options for rehearsal tracks. I also despise the clicks. Just like my old Music Stand and tracks. Also—just needed to vent my frustration with this setup.

Scrolling Issues

I paid for the subscription and I’m mostly satisfied with the app. But it keeps glitching when I scroll? It sends me all the way to the end of the song sometimes and it can get a bit frustrating to try to scroll back into place on time while playing an instrument live.

GOOD but …

It’s GOOD BUT …. If Multi-tracks doesn’t have the song you/re a bit screwed. You should be able to load up your own music as well.

Excelente!!!

Me encanta esta App, ya que se pueden modificar las claves, acordes, tonalidades, y muy práctica de utilizar, muchas gracias por facilitarnos el trabajo, bendiciones 🙌🏼