Mural Maker by Da Vinci Eye User Reviews

Name: Mural Maker by Da Vinci Eye
Rating: 3.84375 (352 reviews)

Mural Maker by Da Vinci Eye

Da Vinci Eye LLC

📷 Photo & Video

🎨 Graphics & Design

What users say

Summarized from real user reviews of Mural Maker by Da Vinci Eye. Based on 352 reviews and a 3.8/5 average, it highlights the 8 positives and 34 negatives reviewers mention most about this Graphics & Design app.

Positive things

🚀Supercharge your progress!
👍Great customer service
👍Toddler teaser shape
👍It's a great app
👍Excellent product and customer service
👍Fantastic, cuts my prep time down
👍Super helpful and easy to use
👍Worth it

Negative things

🐛Garbage
🐛Laggy, keeps disconnecting
🐛Doesn't work, connectivity issues
🐛Constant frustration, very glitchy
🐛Keeps disconnecting the connection
🐛HEADACHE, doesn't work
🐛Subscription why?
🐛Great when it works about a minute at a time
🐛Didn't work for 19' mural
🐛It used to work
🐛When it works, it's great
🐛Connectivity error
🐛Way too glitchy
🐛Over-complicated and crashes
🐛They ruined it
🐛Too laggy
🐛Glitchy
🐛Good idea but it doesn't work
🐛Terrible
🐛Please App developers, get it together!!
🐛Did not work well
🐛Does not work. Still has a long way to go.
🐛Arhhhgh!
🐛Sad 😭😠👎🏻
🐛Refund please
🐛Heartbreak
🐛Do not buy
🐛Not impressed at all
🐛Good idea, not well executed
🐛Next to useless
🐛App doesn't work
🐛Not worth it
🐛Paired but no visual
🐛Rubbish

Top reviews

Most Recent Highest Rated Lowest Rated

Service client au TOP! Super appli!

J’ai un abonnement depuis 2-3 ans. J’aime cette appli, la plus pratique dans le marché à mon avis. Depuis leurs dernières mises à jour je n’arrivais plus à faire connecter mes 2 appareils, l’iOS de mon iPad étant trop ancien. Quelques échanges avec Sam du support client pour comprendre le souci et hop! Ils ont fait les changements nécessaires pour que ma version soit toujours acceptée et que je puisse continuer à travailler! Grand merci aux développeurs! Je n’ai aucun lien avec, je suis juste une heureuse cliente! ☺️

Langeestla

2 months ago

Went downhill

I’ve used this app for 6 years and it was amazing. I don’t know what update happened, but it will barely connect anymore to either devices making it frustrating to connect.

Mural Maker

3 months ago

Response from developer

Hi There, there was an iOS update which for some reason made the white wifi button not work very well. If you turn the wifi blue instead of white it will fix any connection issues. Please send me via the contact button in the app and I'll help you get it working again.

Never works

The amount of time I spend troubleshooting this app I should just be drawing and redrawing.

I ALWAYS. EVERY USE. Have to delete and reinstall this app, NOW it’s telling me on one device that I don’t have an active subscription, but on my other device I do. Same Apple account. Same configuration. Just trash.

luckyeddie7

3 months ago

Garbage

I used this for a mural job I’m doing thinking it would cut my time in half, boy was I wrong. Laggy, keeps saying my latest iPad is using 1.0 instead of 2.0, would disconnect everything 30 to 45 seconds, then took 10-15 minutes even to reconnect. I ended up just using the grid method and doing it myself. This will make your time ten times longer instead of cutting it down. Your better of using a projector or doing the grid/doodle method. No point using this app. Complete garbage and waste of money. I’d give 0 stars if I could.

Twitch1018

5 months ago

Response from developer

Hi There, I'm very sorry for your poor experience with the app. The MM 1.0 vs 2.0 error messages as well as the disconnection issues usually happen if you are using devices older than 5 years or the overlay image you are trying to use is a very large file. I'm going to release an update soon to fix the large file connection issue. If you would like, please reach out to info@davincieye.com and I can let you know how to fix these issues if you have devices made in the last 5 years or how to get a refund. We do not want anyone paying for the app if they are not using it.

Supercharge your progress!

Scaling up has never been easier! Get reliable and usable proportions for a perfect starting point. It also has lots of other useful tools to help you become a better artist. This was made by artists for artists, so they understand your needs and totally deliver. I wish I had this 40 years ago!

HankHill72

6 months ago

Secondary (Drawing) Device Frequently Disconnects

Despite following all directions (including disconnecting from the network but not turning WiFi off—white not blue), my drawing device doesn’t connect to the camera device. I’m promoted to connect, I hit connect, it “thinks” and then tells me I’m disconnected and prompts me to reconnect again—an endless loop!

Mrau13

6 months ago

Help

I contacted the company and they responded quickly. There was a connection problem with the iPad and the iPhone. Sam worked with me and they finally connected. He didn’t stop there he continued to inquire how I painted and realized the Mural Maker was not the best fit for me. He recommended Da Vinci Eye which I already had purchased but was having problems taking my drawing and moving it to a large canvas. He showed me how to get to the wide angle lens and size the drawing to the large canvas. He could have sold me on the Mural Maker but he was honest and recommended I stick with Da Vinci Eye and forgo the Mural Maker. Trust me before you get mad and delete the app contact the service center first you will be pleased with their honest help.

Cinnamorie

6 months ago

It doesn’t work.

This awfulware doesn’t work. The drawing device thinks it’s the camera device and will not track the drawing correctly. I get a great picture of the back of my head and me holding the tablet. I followed the setup instructions exactly, including the wifi connection. I’ve been ripped off for $40 and it’s not okay. Shame on you.

Fisty McLovepants

7 months ago

If you’re reading this, it’s too late…

I really tried with this app. I won’t call it trash because I’m sure the people behind this app worked really hard to try to make it work, but it just didn’t work for me. Every time I tried to connect the “Drawing Device,” it would go to “searching for camera device,” “we’ve found a device,” and then literally disconnect. I had the wifi turned off in both devices. I tried for a whole hour. Maybe it worked for other people, but I didn’t even get a chance to test it. Blessing in disguise. It’s a hard pass for me gang…

SamuraiBaby_

8 months ago

Want constant frustration?

Quite literally the most garbage app I’ve ever had the displeasure of using. Laggy, with wifi on or off, doesn’t matter. It will constantly switch the camera device to the 1.0 version even on the latest iPhone and iPad, you have about 30 seconds of use before it starts doing what it does. Just absolute trash. Unfortunately no other app does what it does so they have absolutely no incentive to make it better, or simply work as advertised. If you’re forced into using it like I am, my condolences. Terrible, just absolutely terrible.

Edit-because that’s what your paying customers want, to send an email to get a product to work correctly. How about you do something useful and say the super secret way to start the phone instead of giving us a task? That could have been your response, but it’s sooper secret.

Edit 2 - Still the most despicable piece of garbage app I have ever had the displeasure of using, absolute trash

electriceasel

8 months ago

Response from developer

Hi There! We have super fast customer service if you need help please reach out to info@davincieyeapp.com. There are things that are usually causing the connectivity problems that you can easily fix. Usually just restarting the phone in a special way solves most issues! Response to your edit: I am very sorry for the frustration, but the App Store review section is not where apps provide customer support. If you would like to fix the problem, please contact us directly. It is much easier to press the contact button in the app than to write a negative review when something goes wrong. Connection issues can happen for many reasons that are not related to the app, and I need more information before I can help. Hard restarting your phone is not a secret method, it is a standard fix that solves many issues on iPhones and iPads. Part of what you are paying for is fast and dedicated customer service. The App Store does not post reviews right away, and we are not notified of new or updated reviews until 24 to 48 hours later. If you press the contact button we usually respond within minutes.

Trash

This app is overpriced trash. Nonstop glitches and the morons who made it don’t care what you think.

Rooturd

10 months ago

Toddler teaser shape

Todder teaser shape

Creativity4266

10 months ago

Want constant frustration?

electriceasel

10 months ago

Response from developer

Keeps disconnecting the connection

About every 60 or so seconds.

Very frustrating

India Rush

10 months ago

HEADACHE

The setup is a headache and even when you follow the instructions it doesn’t work

kcampbell85

a year ago

Great customer service

My app stopped working randomly and I emailed the customer service at 11pm and they responded several times, and got the app working again. I needed to allow some permissions in my phone.

luckyeddie7

a year ago

Want constant frustration?

electriceasel

a year ago

Response from developer

Subscription why?

This should be a buy it once ap and you can ask us to pay for upgrades. $40 per year? Really?

Persnickety AZ

a year ago

Great when it works about a minute at a time

I was unable to get the location feature to work. When I turned it on, my project disappeared. And then when I restarted my project I had to replace it all over again which on a large project is pretty frustrating. It is great for large quick projects that you can do without detail but it kept kicking me out when I tried to use any of the features. Maybe it’s an internet thing idk but unfortunate.

SSheets1108

a year ago

Response from developer

Hi There! We have super fast customer service if you need help please reach out to info@davincieyeapp.com. It sounds like perhaps you were having a setup issue, you should not have to restart your project from scratch, and the app should definitely not be crashing on you.

Great app

The app is a great tool not only for murals, but also for large drawings / underdrawings when it’s about transferring contours to the canvas.
If you’re working with hi res files and want to zoom into small details I recommend switching to Version 1.0 in settings. 2.0 has some improvements, e.g. in pinning an image to the canvas which makes it easier to make a break and continue another day (which is quite difficult in 1.0, as it’s almost impossible to set up the image exactly like it was the day before), but the resolution of the images is scaled down significantly in 2.0, so you can’t zoom in a lot without losing detail.
The good thing however is that you can switch between both versions as often as you like to adjust the app to the project you’re working on.

vestamagdalena