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Muse AI User Reviews

Muse AI: Candy Video Generator
🎬 Entertainment
📷 Photo & Video

Customer Experience

Positive experience0.0% of reviews
Neutral0.0% of reviews
Negative experience100.0% of reviews

~ Based on 36 written reviews from the US App Store.

Is Muse AI Safe?

Muse AI: Candy Video Generator appears mostly safe based on user ratings. AppsHunter Safety Score for Muse AI is 72/100.

This assessment is based on 190 user ratings, with an App Store average of 3.6/5.

Safety Analysis

61.6% of ratings point to a safe experience
4.7% of ratings suggest some concerns
33.7% of ratings point to a risky experience

~ Based on 190 App Store ratings for Muse AI.

Is Muse AI Legit?

Muse AI: Candy Video Generator appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Muse AI is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most RecentHighest RatedLowest Rated

Would of been better if u start us off with 200 stalkers to actually make stuff

2/10
Bday girl in the houseBday girl in the house

Response from developer

Hi, thanks for your feedback! We understand that having more credits to get started would make it easier to explore the app. Creating high-quality AI content requires significant processing resources, but we’re continuously working to improve the experience and provide more value to our users. We truly appreciate your support and feedback!

Disappointing

I’m sorry but if you’re gonna charge upfront with no trial, then you better produce good quality videos. It took me 5 tries before finding a photo you guys could actually work with, and the waiting, you should be able to do that while trying to find another picture that won’t work. My boyfriend is dead, I can’t take new pictures with him. I needed the ones I have left to work. Waste of money.
Show more
TaraJWegz77TaraJWegz77

SCAM

I bought a week subscription and had only a few templates. I tried a kiss generator and it came out me kissing a guy!!!! And I couldn’t delete it! SCAM!
SamuraipopoSamuraipopo

Response from developer

Hi, we’re sorry about your experience. We’ve fixed a bug that could cause issues with generated content and its deletion. Please make sure you’re using the latest version of the app. If you’re still experiencing any issues, please contact our support team with a screenshot or screen recording, and we’ll be happy to help.

App does NOT work

I claimed to have my money back because the app does NOT work, but it was denied! What a garbage
Joycestoianov93Joycestoianov93

Response from developer

Hi, we’re really sorry to hear about your experience. We’d like to help resolve the issue. Please contact our support team and send us a brief description of what isn’t working, along with a screenshot or screen recording if possible. Our team will investigate and do our best to help. Thank you for giving us a chance to make this right.

Horrible

This app doesn’t work, I tried uploading several different photos and none worked.
Dmar-174Dmar-174

Response from developer

Hi! Thanks for your feedback. The issue was caused by a temporary network problem, and we’ve already fixed it. Please update to the latest version and try again — it should work normally now. We appreciate your patience! 🙏

Terrible

Does not work at all refund my money.
toxicmonkey85toxicmonkey85

Response from developer

Hi! We’re sorry for the inconvenience 😔. The issue you experienced has been fixed, and we recommend updating to the latest version of the app and trying again. If you’re still having trouble or would like assistance with a refund, please contact Apple Support directly, as all payments and refunds are handled by Apple. We’re also happy to help via the support email inside the app. Thank you for your feedback. 🙏

Doesn’t work

Select two photos and keeps going back to select your photo. Big
BromangamerBromangamer

Does not work

This app is horrible and does not work. I need a full refund!
HshdndbakHshdndbak

Response from developer

Hi! Thanks for your feedback. The issue was caused by a temporary network problem, and we’ve already fixed it. Please update to the latest version and try again — it should work normally now. We appreciate your patience! 🙏

Not downloading videos

Your product is not downloading my videos, it keeps saying your video will be ready and it never fully downloads
Timboslice1968Timboslice1968

Response from developer

Hi! Thanks for your feedback. The issue was caused by a temporary network problem, and we’ve already fixed it. Please update to the latest version and try again — it should work normally now. We appreciate your patience! 🙏

Doesn’t work

At all…
JXmaniacJXmaniac

Video

DONT WASTE YOUR MONEY. THIS IS THE WORST VIDEO CREATOR. IT ALWAYS FAILS. ONE YEAR SUBSCRIPTION AND NO MONEY BACK
RadelaroRadelaro

Doesn't work

I tried creating a hugging video and it did not work did it multiple times and nothing this is a scam .
@0982lol@0982lol

Response from developer

Hi! Thanks for your feedback. The issue was caused by a temporary network problem, and we’ve already fixed it. Please update to the latest version and try again — it should work normally now. We appreciate your patience! 🙏

Does not work

Does not work
Jakmak24Jakmak24

Terrible app.

Save your money.
CavscountryCavscountry

Desapointed

I paid and now is not working I want my money back
Virginiataz5Virginiataz5

Response from developer

Hi! We’re sorry for the inconvenience 😔. The issue you experienced has been fixed, and we recommend updating to the latest version of the app and trying again. If you’re still having trouble or would like assistance with a refund, please contact Apple Support directly, as all payments and refunds are handled by Apple. We’re also happy to help via the support email inside the app. Thank you for your feedback. 🙏

Vì

Keep going back to photo chosen . Take so long .
vivian_999vivian_999

App won’t work

Tried a bunch of pictures not a one would work
MandoFrogMandoFrog

Response from developer

Hi! Thanks for your feedback. The issue was caused by a temporary network problem, and we’ve already fixed it. Please update to the latest version and try again — it should work normally now. We appreciate your patience! 🙏

Waste of $ does not work

Waste!
Stanley B. BlairStanley B. Blair

Terrible

Doesn’t work at all
Lewis HarrisLewis Harris

Response from developer

Hi! Thanks for your feedback. The issue was caused by a temporary network problem, and we’ve already fixed it. Please update to the latest version and try again — it should work normally now. We appreciate your patience! 🙏

You got my money and it doesn’t work

Nothing generates. I want my money back.
Ripoff67xxxRipoff67xxx

Response from developer

Hi! We’re sorry for the inconvenience 😔. The issue you experienced has been fixed, and we recommend updating to the latest version of the app and trying again. If you’re still having trouble or would like assistance with a refund, please contact Apple Support directly, as all payments and refunds are handled by Apple. We’re also happy to help via the support email inside the app. Thank you for your feedback. 🙏