Soo Bummed
On a whim, I decided to try the app again, but this time I received an error message saying it was “ AN ERROR OCCURRED try again layering.”
Ugh! I would really like to be able to try the app for the year I paid for, but I can’t seem to get it working.
I tried to send feedback but the submit button didn’t work either so I am leaving a review instead. So bummed.
They charge you on a trial
Response from developer
We're sorry for the misunderstanding around the trial, and we'd genuinely like to look into this with you — please reach out at musicfinder@papsupport.app and we'll help sort it out. We built Music Finder to be a reliable song identifier that helps you find songs, and we want your experience to reflect that.
Doesn’t work
Response from developer
Thank you for your feedback, and we're sorry our song identifier isn't working for you. Your comments have been forwarded to our technical team and will be looked into as soon as possible. To help us find songs smoothly for you, please reach out to musicfinder@papsupport.app with a few details.
SCAM
Response from developer
There seems to be a misunderstanding regarding the trial charge, and we would like to help. Please contact us at musicfinder@papsupport.app. We have also passed your experience with our song identifier to our technical team to improve how we find songs and fix this as soon as possible.
SCAM! SCAM! SCAM!
Response from developer
There seems to be a misunderstanding regarding the trial for our song identifier, and we would like to help. We want your experience to be stress-free when you use our app to find songs. Please reach out to us directly at musicfinder@papsupport.app so we can look into this for you.
scam
Response from developer
Thank you for the feedback. There seems to be a misunderstanding regarding the trial, and we'd like to help. Please contact us at musicfinder@papsupport.app. Also, the issue where our song identifier could not find songs has been forwarded to our technical team and will be fixed as soon as possible.
Subscription
Response from developer
Thank you for your feedback. We want our song identifier to help you find songs instantly! The loading issue has been forwarded to our technical team and will be fixed as soon as possible. There seems to be a misunderstanding regarding the trial charge, and we'd like to help. Please reach us at musicfinder@papsupport.app.
SCAM! Do not get!
Response from developer
Thank you for your feedback. We're sorry our song identifier couldn't help you find songs. The issue has been forwarded to our technical team and will be fixed as soon as possible. Regarding the charge, there seems to be a misunderstanding and we'd like to help. Please contact us at musicfinder@papsupport.app.
Scam and Apple won’t do anything to help!
Response from developer
Dear user, we are sorry that we didn't meet your expectations. We constantly update our application to provide optimized experience and the best solutions. Follow us for updates and reconsider rating our app with 5 stars if you like. :)
Find Lyrics to any Song🤩
Response from developer
Dear user, thank you for your comment. We are happy for your good wishes. Your comments encourage us to bring out new features for our users. Best wishes!
“Free” trial But Charged Immediately
Edit: To respond to the publisher’s comment, how about quit scamming people out of money instead of using the same cookie-cutter response to all of the pitiful reviews that all clearly call out the same thing.
Response from developer
Dear user, we are sorry that you didn't found our app satisfactory. We tirelessly work on our app to bring you the best experience and new features. Please follow us for upcoming updates and reconsider rating our app with 5 stars if you like. :)
didn’t even have this app for 5 minutes
i read other one star reviews and the developer’s response is the same copy and paste reply telling you to come back and rate it 5 stars. i never write reviews and maybe it’s not that big of a deal, but i’m getting sick of apps that are like this. it is the definition of insincere
Response from developer
Dear user, we are sorry that you didn't found our app satisfactory. We tirelessly work on our app to bring you the best experience and new features. Please follow us for upcoming updates and reconsider rating our app with 5 stars if you like. :)
THIS IS A SCAM APP! Learned my lesson
Response from developer
Dear user, we are terribly sorry that you didn't quite like our app. We are constantly updating our application so please follow us for more. Also if you change your mind, please reconsider to give 5 stars to us. :)
It’s not letting me refund anything
Response from developer
Dear user, we are sorry that we didn't meet your expectations. We constantly update our application to provide optimized experience and the best solutions. Follow us for updates and reconsider rating our app with 5 stars if you like. :)
Scam
Response from developer
Dear user, we are sorry that you didn't found our app satisfactory. We tirelessly work on our app to bring you the best experience and new features. Please follow us for upcoming updates and reconsider rating our app with 5 stars if you like. :)
Not good with instrumental music
Response from developer
Dear user, we are sorry that you didn't found our app satisfactory. We tirelessly work on our app to bring you the best experience and new features. Please follow us for upcoming updates and reconsider rating our app with 5 stars if you like. :)
DECEPTIVE SCAM APP
Response from developer
Dear user, we are sorry that we didn't meet your expectations. We constantly update our application to provide optimized experience and the best solutions. Follow us for updates and reconsider rating our app with 5 stars if you like. :)
Does not work
Response from developer
Dear user, we are sorry that we didn't meet your expectations. We constantly update our application to provide optimized experience and the best solutions. Follow us for updates and reconsider rating our app with 5 stars if you like. :)
Nice
Response from developer
Dear user, thank you for your comment. We are happy for your good wishes. Your comments encourage us to bring out new features for our users. Best wishes!
SCAM !!
if i can give NEGATIVE rating i would.
i downloaded app to try and remember a song name. me and my boyfriend both try humming and it still couldn’t find the song.
promptly canceled the free subscription and STILL got charged $7.99.
i double checked my subscriptions to see if i made a mistake. nope there was the app scheduled to end the subscription in a couple days so i was surprised i even got charged before the free trial was even over.
i proceeded with the appeal to apple and explained my case , but they only gave me partial refund.
i appealed again for the full refund and it got denied.
Response from developer
Dear user, we are terribly sorry that you didn't quite like our app. We are constantly updating our application so please follow us for more. Also if you change your mind, please reconsider to give 5 stars to us. :)
