Still useless
I thought you might have fixed the many issues with the app before making any app only promotions but alas I can’t even browse by brand without the app crashing out.
The app simply doesn’t work anymore
The app used to work fairly well, but ever since the warehouse relocation, the app doesn’t work at all.
You can open it, but every category is empty. Everything you search for shows 0 results. It’s simply not worth having installed anymore
You can open it, but every category is empty. Everything you search for shows 0 results. It’s simply not worth having installed anymore
Horrible service
I ordered two 2.5 Gbit nic three weeks ago and nothing just tumble weeds and crickets, I won’t be a return customer as I got the nics I wanted from another supplier delivered within 2 days.
App is broken more than it isn’t
App is helpful and very useful for making reviews but my god is it ever not broken?? I just updated days for “bug fixes” and now I can’t use the categories tabs whatsoever as every single option loads a blank screen
Response from developer
Thank you for reporting the issue. You may need to update the app to the latest version and try again. If the problem persists, you can contact us and we will handle it as soon as possible.
Need a UX designer
This app is the worst UX I’ve ever encountered. Please hire a designer
Hard to see the detail of pictures
Needs a pinch and zoom function for photo’s so we can see the details. Only downloaded it because the mobile mobile website is so bad and obviously not tested by the web devs. The website also needs rebuilding to be more responsive with bigger text for phones.
App bombs out on opening
Downloaded the app and every time I open the app it bombs out.
Unfortunately
The app seems to run fine
Apart from it force closing 90% of the time I try to put something on my wish list
Apart from it force closing 90% of the time I try to put something on my wish list
Needs Improvement.
Nice and very user friendly UI, Speedy but clunky at times,
My issue is with iOS if I haven’t used the app in 24 hours I get logged out and have to go through the hassle of signing back in, So that needs to be looked into and fixed please.
My issue is with iOS if I haven’t used the app in 24 hours I get logged out and have to go through the hassle of signing back in, So that needs to be looked into and fixed please.
Great app needs new UI
This app is great for checking prices on their website but that’s about it. I would like it for the to redo their UI to make it more understandable and easy to manoeuvre.
Painfully Slow And Crashes
Probably ok for checking status of your order but searching for products is slow and crashes often
The worst experience I have ever had.
Bought 2 new monitors from Mwave and I was so exciting picking them up. When I unboxed the first package I found a crack on the screen. Immediately reported the case with them and it was within 5 hours since I got it. Once I received their response I brought it back to the store. And soon to find out I loss nearly 700$ because of my bad luck. They claimed it was my fault to brake the BNIB monitor and quote "nothing we can do about it".
It was bullying from such a big guy like Mwave to an individual customer. If anything like this happens at JB or David Jones I believe I would have a chance to get a replacement right away.
If you find a same product that is sold elsewhere avoid Mwave at all cost. They are practically similar to insurance firms who only try their best to maximize the sale and do not give a damn to customers.
Was trying to build a PC for a 3000 series GPU from them and then this happens. I'll go somewhere else.
My biggest disappointment in a very long time.
It was bullying from such a big guy like Mwave to an individual customer. If anything like this happens at JB or David Jones I believe I would have a chance to get a replacement right away.
If you find a same product that is sold elsewhere avoid Mwave at all cost. They are practically similar to insurance firms who only try their best to maximize the sale and do not give a damn to customers.
Was trying to build a PC for a 3000 series GPU from them and then this happens. I'll go somewhere else.
My biggest disappointment in a very long time.
Show more
BullS***T APP
Tried on two occasions to by stuff, everything looked ok after I finished putting in the required info was later told that I hadn’t paid. App has some BIG issues on IOS.
In a further report, I keep getting told that there is still stuff in my cart that I need to pay for, even after I have deleted the app and closed my account.
I think these guys are so enamoured with the fact, as a tech company, they have an app that they haven’t thought through the consequences of what happens if it doesn’t work, and therefore damaging their reputation as a technology supplier.
Come back next week for an update, if I still have access.
In a further aside it doesn’t surprise that their phones are currently not working????
In a further report, I keep getting told that there is still stuff in my cart that I need to pay for, even after I have deleted the app and closed my account.
I think these guys are so enamoured with the fact, as a tech company, they have an app that they haven’t thought through the consequences of what happens if it doesn’t work, and therefore damaging their reputation as a technology supplier.
Come back next week for an update, if I still have access.
In a further aside it doesn’t surprise that their phones are currently not working????
Show more
Great service, bad app
I would definitely use the PC browser over this. MWave app developers, if you see this, PLEASE iron out all the bugs
Poor Customer Service
Placed an order 6 May and still waiting. MWave were extremely happy to take my money, but trying to get the purchased product is proving extremely difficult. Tried to check the order status online, given the guarantee of being contacted within 24 hours. Well that was nearly a week ago and still no communication with anyone. Not sure what you have to do to find out where your hard earned money has gone, as there is no one manning the phones. There’s no updates on their website as to any unanticipated delays (other than COVID), but all other businesses are experiencing the same “unprecedented” issues and appear to be delivering and managing customer service. Might be time for MWave to learn these lessons.
Show more
Can’t use zip pay
No option to use zip pay from app. Ok to make a watch list but need to use a browser to make purchases with zip pay.
Mega glitch
Couldnt even register without the app glitching out and removing all items from my cart.
I gave 2 stars because GUI looks well designed, products are current and would be a great tool to put a cart together, if bugs are sorted out.
Bugs need to be ironed out.
I gave 2 stars because GUI looks well designed, products are current and would be a great tool to put a cart together, if bugs are sorted out.
Bugs need to be ironed out.
Terrible company,PUTRID
If you want you item in a reasonable time shop elsewhere this company is very bad,worst company for getting a response,1 from p days and still not sent
Can you customize
I don’t thing you can make your own pc
Don’t buy from MWave
Prices are there to suck you in, Increasing prices daily, Fake amount of stocks they will take your money and tell you, there’s no stock.
