My AAPC User Reviews

My AAPC
My AAPC
American Academy Holdings, LLC

Top reviews

APP sucks!

I’ve been a coder for 3 years and this app has never worked correctly. I just re downloaded it to give it another shot, hoping it would be usable. Nope, won’t even let me login!

App sucks

I constantly have to delete and reinstall. It never lets me easily login

Hate this app never works anymore

Can’t login and this app always crashes now since updates hate this app

App not working for iPhone 15 pro max with os version 26.2.1

Even though it’s logging in, it doesn’t show any of my info. While selecting accounts tab it shows “request failed with status code 403”. Plz support how I can get this fixed.

Response from developer

Thanks for letting us know about the issues. sorry for the frustration this has caused. Please email public.relations@aapc.com with a brief description of the issue (and a screenshot if possible), and we’ll be happy to look into this and help get it fixed.

Magazine was not opend

We unable to write monthly ceus . Because here not opend magazine

Response from developer

Thank you for your review. Monthly CEUs are accessed through the AAPC magazine. If the magazine is not opening for you, please email us at public.relations@aapc.com so we can troubleshoot your account and help resolve the issue.

Enter CEUs Manually Doesn’t Work

During the conferences AAPC promoted this app to enter in the CEU’s seamlessly. I tried to enter it in manually and all I kept getting was the AAPC standard webpage. And nothing anywhere as to where I could update it manually. I suggest that the developers login as an AAPC member and try to use their own app to see if they can enter the CEUs manually. It doesn’t work seamlessly. I can see why there’s a low rating. Also, when I was trying to update the incorrect email address. It kept going back to the incorrect email address after I updated it, but when I checked with a online customer service. They said was updated fine. That’s frustrating for a user. The incorrect address should be removed and the corrected address should display. If the app doesn’t work like it’s supposed to what’s the point of it I can just use the desktop version which would be far more accurate.
Show more

My AAPC app is not getting started

I uninstalled and reinstalled app but can’t open it

Response from developer

Sorry for the trouble getting started, Fathima. We’re aware some users are experiencing issues opening the app after the latest update. A fix is already on the way and should resolve this soon. Thanks for your patience while we get it sorted.

Not working

My AAPC app not working, this issue started from updating the new version. Please fix it soon device iPhone 13pro max

Response from developer

Thanks for flagging this. We’ve identified an issue affecting some users after the recent update and have a fix coming shortly. Once it’s live, the app should open and function normally again. Appreciate you hanging in there with us.

App not working

My AAPC app is not getting started. Can’t open. My software updated but, still can’t open the app. So please correct the issue. Device - I phone 7 plus

Response from developer

Thanks for letting us know, Suhara. We’re seeing a few reports where the app isn’t opening on certain devices and need to gather more details to understand what’s happening. Please visit aapc.com and click Help in the bottom-right corner so our team can look into your specific case.

Waste

The new update needs to be canceled the old software was better

App not working

My aapc app is not getting started. I uninstalled app and again reinstalled same issue. App is not opening only. Pls fix this issue.
Device- iPhone 11

Response from developer

Thanks, Sowmya. We’re aware that some members are experiencing access issues with the app, and we’re investigating the cause. If the issue continues, please visit aapc.com and use the Help chat in the bottom-right corner so we can gather a few details and assist directly.

New app version

Can’t open it. Please fix.

Needs fixed

I’ve been using this app for several years, sure there were glitches with the webinars but all in all worked great. I deleted the app recently because I was having major issues with every webinar, they would stop playing or just close. Downloaded new app and its worse, won’t load on my screen all all. Finally went into the website to get the webinars. Please fix the app.
Show more

New update needs to be fixed!!

We just had a chapter meeting tonight and new members that downloaded the app do not get the ability to pull up a QR code. As an officer, I went ahead and updated my perfectly good app that worked and not only does the new update remove the QR code, it also removes the ability for us officers to scan QR codes for in person meetings. The administrative section is not even there anymore.
Please fix!
Show more

It NEVER WORKS!!!

I bought the webinar on-demand package and I downloaded the app so that I could watch the video. The videos never load, I keep getting a server error. There is absolutely nothing wrong with my server, it has to be something with their system. I spent A LOT of money and now it’s just going to waste.

Impossible to use

Got the app so I could watch webinars and complete ceu‘s. Cannot do that on the app. Every time I try to play one (after paying an exorbitant amount of money for access), I get an error message. It’s completely useless.

Worthless App

Can’t do anything in this app. It was great and worked well a few years ago. I could watch webinars and do the post quizzes, but not anymore. AAPC please fix this! We all pay a lot of money for our memberships and if you have an app, please maintain it.

The app barely works

I bought the webinar on-demand package and I downloaded the app so that I could watch the video. The videos never load, I keep getting a server error. There is absolutely nothing wrong with my server, it has to be something with their system. I spent A LOT of money and now it’s just going to waste.

Typical AAPC

With the amount of money they make us spend on membership, books, fees, exams, CEUs, they can’t even bother to maintenance their app? It’s worthless, you can’t do anything in there other than purchase things. But if you try to track CEUs or do anything with your membership or change personal info it doesn’t work. So it’s essentially just another tool for them to make us spend more money. Do better AAPC. Coders are starting to drop your credentials and move over to AHIMA and we are just so tired of it.
Show more

Freezes

The app is awful. Won’t let you do anything. Frozen and can’t click anywhere