About
Easily manage your healthcare benefits on the go. View claims, find providers, access ID cards, and check your deductible status. Securely access your plan details and contact customer service.
What's New in My Benefits Manager
5.0.2
December 19, 2025
Bug fixes and enhancements to feature functionality
FAQ
What can I do with My Benefits Manager?
With My Benefits Manager, you can view your plan benefits, access and share your ID card, find network healthcare providers, view claim status, check your deductible, and access pharmacy benefits and forms. It's designed to help you manage your PAI health plan efficiently on your mobile device.
Who is eligible to use My Benefits Manager?
Only current PAI members over the age of 18 are eligible to create a login and use the features of the My Benefits Manager app. This ensures that only authorized individuals can access sensitive health plan information.
How secure is My Benefits Manager?
The app is secure and protects your privacy through an enhanced login process that uses dual authentication. This helps keep your personal information confidential and safe, preventing unauthorized access to your data without your password.
Can I view my claims and what I owe with My Benefits Manager?
Yes, you can access your claims and explanations of benefits through the app. You can view the status of your claims and verify the amount you may owe for a specific service, helping you stay informed about your healthcare costs.
Does My Benefits Manager allow me to manage my Primary Care Physician (PCP)?
Yes, you can view or change your Primary Care Physician (PCP) directly through the My Benefits Manager app. This feature allows you to easily update your healthcare provider information as needed.
How often is My Benefits Manager updated?
The app was last updated on December 19, 2025, with version 5.0.2. Planned Administrators, Inc. regularly updates the app to improve functionality and security, ensuring a reliable experience for its users.
What devices does My Benefits Manager support?
My Benefits Manager is available on iPhone, iPad, and iPod devices. This broad compatibility ensures that most Apple users can access their PAI benefits on the go.
What is the user rating for My Benefits Manager?
My Benefits Manager has a user rating of 2.3 stars based on 3 ratings. This indicates that while some users find value in the app, there may be areas for improvement based on user feedback.
