My BMW User Reviews

Customer Experience

Positive experience60.8% of reviews
Neutral9.9% of reviews
Negative experience29.3% of reviews

~ Based on 454 written reviews from the US App Store.

Is My BMW Safe?

My BMW appears safe based on user ratings. AppsHunter Safety Score for My BMW is 98/100.

This assessment is based on 26,573 user ratings, with an App Store average of 4.9/5.

Is My BMW Legit?

My BMW appears to be a legitimate app. AppsHunter Legitimacy Score for My BMW is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Type a location for navigation and it brings up my contacts

It’s a car app not Facebook or instagram for goodness sake.

Pretty Pointless.

Doesn’t show petrol, range or tyre pressure. Not worth the effort…..

Data unavailable

When I access the wallet then custom tariff it constantly says Data Unavailable, is there a fix coming for this ??

TechFrustration

The BMW tech constantly gets confused between my and my wife’s profile and even when we have identical profile settings, we find these settings get randomly changed without touching them. Simple example, we set the charging output limit to 10amp on all settings car and app - only to find the car has randomly turned this setting off. There is a new random surprise every day. Today’s surprise - the app has just decided not to sync with the car. The tech is so glitchy it is ridiculous - and its a source of constant frustration.
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Completely unreliable

The navigation element of the app is good, as is the location finder and car info such as tyre pressures, status etc..

The really unbelievably bad news is the trip/journey analysis of fuel consumption and average speed. It stops working at random and cannot be fixed permanently by BMW through dealerships. Why BMW provides a useful (when working) app that is so unstable seems rather stupid but that’s exactly the situation.

So much for customer care.
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Full of bugs

After the update the app has stopped communicating to the car. Doesn’t send locations from app to car anymore. No option to go back either. Would need an immediate fix as I’m more reliant on app locations sent to car which is much easier and practical.

Lost comfort access and trip history after update

Lost comfort access after update. Buggy app that no longer shows any of my trip history despite it working for 6+ months.

Missing info

All my logged trips from March 2023 have disappeared despite being prompted to check my latest progress. Why?

X2X

VERY DISSATISFIED WITH BMW
After several attempts to ask for help from BMW I’m left without access to this app. I found it very useful & used it on a daily basis, now, because of the developers creating the IOS issue I cannot download the app onto my iPhone 7. Had I not Deleted the app & try to reinstall as recommended by BMW I may have been ok. Due to the developers ignoring my pleas to assist me I’m giving a very paltry one star, a minus 2 stars if I could.
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In accessible

This app is in accessible to a VoiceOver user on an iPhone. It is truly a disaster for anyone who uses VoiceOver and cannot be used for the majority of its functions. This is the only way I've been able to provide feedback. I don't suppose anyone will read it anyway. The earlier version was fine these later ones are awful.
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Widgets on iPhone

Love the App. Provides a lot of useful info.

I have 2 different BMWs but when I add two widgets on my iPhone, both widgets show the same car.

Would be really great to have a view of our different cars.

Good But Buggy!

Will start with what needs fixing and what could improve (India version)
A) App doesnt recognise my home charging count in statistics and shows them other “other” category.
B) Often sync has issues. Takes hours to update data on app for charging level and location.
C) Remote unlock is laggy and often take quite sometime to respond.

What could improve
A) More settings control in app.
B) Option to disable radio auto start when turning car on. It’s annoying.
C) Option to disable front collision braking from settings. It has to be manually turned off every time.
D) Exceptionally bad siri experience.
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X2X

Regarding the issue with IOS 15. I was recommended by BMW support to delete the app then reinstall from the App Store as the issue had been resolved. I cannot download the app as I’m not IOS compatible. Can the developer make this available for download for IOS 15 users?

Could’ve been great

The app doesn’t crash easily, which is great.
The controls for lighting, windows, maps or any instructions to the car rarely work and is at best delayed.
Setting charging time to occur during preferred slots, never works as the car randomly resets to semi random times . Please sort this out, this could be grounds for litigation.

There could be so many other readouts. Say mileage, tyre pressure. Setting temperature.
Sending maps instructions ahead of a journey alone never works.
This app could have been great.
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BMW being Apple

10 year old F07 and iPhone6S not worthy of support. Not likely to buy a BMW again despite 50 years loyalty and a current fleet of 6

Mr

Good

Why not make compatible with 15.8.8

Update screen does not make it possible to skip update if you don’t have ios16 or newer😩 Skip update option has gone again.

Rubbish update

Rubbish My phone has IOS 15.7 but BMW app requires IOS 16 Cannot use previous version as update message overridesthe sign in page
Can you please reset mine to previous version

Mr

Nevzat

Preventing carplay connection

After 25 July update, it makes my iPhone difficult to connect to the car. Have to disable local network option in the app’s settings to connect. Please fix this.