My BMW User Reviews

Customer Experience

Positive experience62.2% of reviews
Neutral10.0% of reviews
Negative experience27.8% of reviews

~ Based on 442 written reviews from the US App Store.

Is My BMW Safe?

My BMW appears safe based on user ratings. AppsHunter Safety Score for My BMW is 98/100.

This assessment is based on 26,573 user ratings, with an App Store average of 4.9/5.

Is My BMW Legit?

My BMW appears to be a legitimate app. AppsHunter Legitimacy Score for My BMW is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Good But Buggy!

Will start with what needs fixing and what could improve (India version)
A) App doesnt recognise my home charging count in statistics and shows them other “other” category.
B) Often sync has issues. Takes hours to update data on app for charging level and location.
C) Remote unlock is laggy and often take quite sometime to respond.

What could improve
A) More settings control in app.
B) Option to disable radio auto start when turning car on. It’s annoying.
C) Option to disable front collision braking from settings. It has to be manually turned off every time.
D) Exceptionally bad siri experience.
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X2X

Regarding the issue with IOS 15. I was recommended by BMW support to delete the app then reinstall from the App Store as the issue had been resolved. I cannot download the app as I’m not IOS compatible. Can the developer make this available for download for IOS 15 users?

Could’ve been great

The app doesn’t crash easily, which is great.
The controls for lighting, windows, maps or any instructions to the car rarely work and is at best delayed.
Setting charging time to occur during preferred slots, never works as the car randomly resets to semi random times . Please sort this out, this could be grounds for litigation.

There could be so many other readouts. Say mileage, tyre pressure. Setting temperature.
Sending maps instructions ahead of a journey alone never works.
This app could have been great.
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BMW being Apple

10 year old F07 and iPhone6S not worthy of support. Not likely to buy a BMW again despite 50 years loyalty and a current fleet of 6

Mr

Good

Why not make compatible with 15.8.8

Update screen does not make it possible to skip update if you don’t have ios16 or newer😩 Skip update option has gone again.

Rubbish update

Rubbish My phone has IOS 15.7 but BMW app requires IOS 16 Cannot use previous version as update message overridesthe sign in page
Can you please reset mine to previous version

Mr

Nevzat

Preventing carplay connection

After 25 July update, it makes my iPhone difficult to connect to the car. Have to disable local network option in the app’s settings to connect. Please fix this.

H

H

BMW

Very good

This app means we regret having a BMW

The app is unreliable.
The app refused face recognition, despite working for weeks. I restarted my ‘phone. Still problems. I logged out of the app. On logging back in, all indications of the months of using a BMW has gone.
Really, really regretting this wretched experience of using a BMW due to poor quality software.

Update: spoke to 2 helpful tech people who’ve had to refer it to a another unit who can “take from 1 to 2 working weeks” to respond.
The Financial Times has an article today about Chinese cars with excellent software. Moral: do not touch BMW.

Another update: the tech unit came back in just over 24 hours, not the “1 to 2 weeks” noted in an email. They’ve done done stuff at their end. Still didn’t work. We’ve reached the “delete the app and reinstall” stage (which I’d already done.) The reliability of this app and the options to fix a problem feel very Windows 3.0
Meanwhile, there is a bunch of effectively scrap metal labelled “BMW” sitting outside.
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Michelle

Great

Baby girl

Perfect

Zzzzz

Great

Bmw app

Muito prático e fácil de utilizar.

X5 40d

Ok

Great app almost perfect

I got my first BMW last Aug and I love the App much better then my jaguars and more reliable if used correctly it’s a great tool especially for my Electric I4 the reason why not 5 stars is the remote settings for the climate control you can only turn it on and it goes from the last setup you had it on which I most say is poor or lazy from the developer all my other cars that had remote apps you can set the temperature in the app Come BMW let’s get this right. Otherwise excellent
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Sama

Pshdary