Free

Details

  • Released
  • Updated
  • April 22, 2021
  • June 27, 2026

Features

My CIELIA screenshot #1 for iPhone
My CIELIA screenshot #2 for iPhone
My CIELIA screenshot #3 for iPhone
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About

This app provides exclusive information and benefits for owners of properties developed by Kandai Real Estate Development. Access property management details, utility information, and exclusive discounts on services and products.

Property management information and schedules
Utility bill confirmation and inquiries
Appliance manuals and repair services
Home cleaning and support services
Exclusive discounts on travel, shopping, and dining
Home goods and renovation services
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What's New in My CIELIA

262.000

June 27, 2026

最新の機能、バグ修正、およびパフォーマンスの改善でアプリケーションが更新されました。

User reviews

起動しなくなった

以前まで問題なく使用できていたが、ここ1-2週間で起動しようとしたところ、いっこうにアップデートが終わらない。
「もう少しで完了です。いくつかの設定を最終処理しています。」と表示された後に「遅いネットワークを使用している可能性があり、アプリケーションの読み込みに時間がかかっています…」と出る。そして「we're having some trouble」と出て再試行を促される。ずっとこの繰り返し。一度iPhoneを再起動しても変わらず。
遅いネットワークも何もおたくのマンションが提供している早い方の回線なんですわ。アプリの設計誤ってんじゃない?
いくつかの設定ってなんやねん。
マンション設備の情報、取扱説明書も全部ここに入っているから、起動できないと本当に困る。早急に修正していただきたい。
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起動しない

150Mbpsの回線速度を計測したWi-Fiでも速度が遅いねせいで時間がかかる旨のメッセージが表示され、起動自体が行えない。
必要な回線速度の要求があまりにも高いようで一般的には利用が難しいのではと思います。

電波いいのに

ダウンロードしましたが、電波が良くても電波が悪いと表示され、一向に使えない。なんならWi-Fi環境にしても同じでした。

FAQ

What is My CIELIA?

My CIELIA is a dedicated app for owners of residential properties developed by Kandai Real Estate Development. It provides useful information and exclusive benefits to enhance your living experience.

What kind of information does My CIELIA offer?

My CIELIA offers the latest information and services related to your home, including property management details, schedules, utility inquiries, appliance manuals, and options for home services like cleaning and repairs.

What exclusive benefits are available through My CIELIA?

My CIELIA provides access to over 160 exclusive services through 'Cielia Club Off,' including discounts on travel, shopping, and dining. It also offers special discounts at popular interior shops and major electronics retailers.

Do I need to register to use all features of My CIELIA?

Yes, some content, such as viewing certain information, answering surveys, or applying for presents, requires a web member registration. Some services may also be limited to specific properties.

Is My CIELIA available on all devices?

My CIELIA is currently supported on iPhone and iPad devices, offering a convenient experience for property owners on the go.

How often is My CIELIA updated?

The latest version of My CIELIA is 260.001, last updated on March 26, 2026. Updates ensure you have access to the most current information and features.

Does My CIELIA have ads?

No, My CIELIA is ad-free, providing an uninterrupted experience for users accessing home management information and exclusive benefits.

What is the age rating for My CIELIA?

My CIELIA has an age rating of 17+, indicating that some content or features may be more suitable for mature audiences.