My Cloud Phone Backup

How to cancel a subscription on My Cloud Phone Backup

How to cancel a subscription on your iPhone

Discover how to cancel a subscription through Apple or one purchased via an app on the App Store.

  • Open the Settings app.
  • Tap your name - "Apple Account, iCloud and more"
  • Settings
  • In the first section, tap Subscriptions.

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    Apple Account on iPhone
  • Select the My Cloud Phone Backup subscription you want to cancel.

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    Apple Account subscriptions on iPhone
  • Tap to Cancel Subscription. You may need to scroll down to locate the Cancel Subscription button. If the button is missing or a red expiration message appears, the subscription has already been canceled.

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    Subscription screen on iPhone

Cancel a subscription on your Mac

  • Open the System Settings app.
  • Click your name - "Apple Account" in the top-right corner.
  • Click to "Media & Purchases" in the left-hand menu.

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    Settings
  • Click to the "Manage..." button next to "Subscriptions" in the left-hand menu.

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    Settings
  • Select the subscription you want to cancel. You may need to scroll down to locate the Cancel Subscription button. If the button is missing or a red expiration message appears, the subscription has already been canceled.

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    Settings
  • Click the "Cancel Subscription" button.

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    Settings

Unable to find the subscription you want to cancel?

  • If you member of family account, you need to contact your Parent or family account owner to cancel the subscription by following the steps above.

  • If the receipt lists another Apple Account you use, sign in to that account and follow the steps in this guide to cancel the subscription.

  • Consider contacting app support or visiting the developer's website for assistance.
    Follow by this link to discover the My Cloud Phone Backup in the App Store.

    App Support

My Cloud Phone Backup subscriptions

50 GB Monthly

50 GB encrypted photo storage, billed monthly

$0.991 Month

100 GB Monthly

100 GB of encrypted storage for your photos and videos.

$0.991 Month

300 GB Monthly

300 GB of encrypted storage for your photos and videos.

$1.991 Month

100 GB Yearly

100 GB of encrypted storage for your photos and videos.

$6.991 Year

2 TB Monthly

2 TB encrypted photo storage, billed monthly

$7.991 Month

3 TB Monthly

3 TB encrypted photo storage, billed monthly

$9.991 Month

200 GB Yearly

200 GB encrypted photo storage, billed yearly

$14.991 Year

300 GB Yearly

300 GB of encrypted storage for your photos and videos.

$22.991 Year

1 TB Yearly

1 TB encrypted photo storage, billed yearly

$39.991 Year

3 TB Yearly

3 TB encrypted photo storage, billed yearly

$99.991 Year